Name: Hotel Acerina
Address: 509 Anger, Lechtal Alps, Lechtal Alps, Lechtal Alps, 6764, Austria
Rating: 9

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Family room

Rooms

Meals

Internet access

Internet

German

English

Languages Spoken

Sun Deck

Recreation

Free parking

Parking

Sauna

Beauty and wellness

Playroom

Family/Kid Friendly

Kids

Ski storage

Ski passes available

Skiing

Winter sports

Pets Not Allowed

Pets

Location

At the hotel

Hohenbregenz

Pfarrkirche St Gallus

Martinsturm

Herz-Jesu-Kirche

Pfander

Vorarlberger Landesmuseum

Kunsthaus Bregenz

Seebuehne

Wettingen-Mehrerau Abbey

Pischabahn Ski Lift

Lake Davos

Rapid Ski Lift

Parsenn Ski Resort

Bunda Ski Lift

Davos Congress Centre

Kirchner Museum

Vaillant Arena

Jakobshornbahn Ski Lift

Brämabüel Ski Lift

Bolgen Ski Lift

Carjöl Ski Lift

Fuxägufer Ski Lift

Usser Isch Ski Lift

St. Gallen–Altenrhein Airport

Clavadeler Bubble Ski Lift

Lech Fall

State Gallery in the High Castle

St. Mang's Abbey

Museum of Fuessen

Museum of the Bavarian kings

Hohenschwangau Castle

Arosa Weisshorn Valley Gondola

Luftseilbahn Arosa-Weisshorn 1

Tschuggen-Ost Ski Lift

Pöllat Waterfall

Fuessen Music Hall

Marienbrücke

Arosa-Tschuggen Ski Lift

Neuschwanstein Castle

Brüggerhorn Ski Lift

Pöllatschlucht Schwangau

Ski-Club Arosa

Tschuggenhutte

Innerarosa-Tschuggen Ski Lift

Carmenna Ski Lift

Tegelberg Cable Car

Arosa Ski Lift

Hornli Gondola

Wildspitze

Hochsoelden Ski Area

Hotel Acerina

Lechtal Alps

We did not have a good experience, very average hotel, very average food, very average rooms yet a very VERY high premium on the price. It is clear this hotel does not have pride in service quality and ensuring a good guest experience, service levels were far below acceptable standards and the value of the stay was poor. A very dissapponiting experience

Over priced and unfriendly

Beautiful and cozy alpine hotel with the friendliest staff.  Perfect location to walk down to gondola.  Breakfast was extensive and hotel immaculate.  Will return and would highly suggest to anyone visiting Lech!!

***Exceeded expectations

This is a fabulous family run hotel. I was last here with my children probably 10 years ago. I wrote a 5 star review then and it is even better now. The Wolf Family are very friendly and helpful. The food was exceptional particularly the fish dishes in the evening as part of the 5 course meal. The morning breakfasts were comprehensive and filling. We were a group of 6 family and friends in 4 different rooms. All the  rooms were  comfortable cosy and warm. I have previously stayed at several hotels in Lech before my first stay at the Acerina but this is the best hotel. Since our last stay the wellness suite has been developed and enhanced making it a good place to chill out and relax. The location is ideal  as it is quiet but not remote and the children can take the sledges and go to the toboggan run in Oberlech. The Hotel has an arrangement with Sportalp to leave the skis overnight so that makes the walk to the ski lift easier in the mornings. We ate out in the day and also on Tuesday evening when the hotel restaurant is closed but I can honestly say that the food in the Acerina was the best. You can book here confidently knowing that you will have a great time. I will certainly be coming back sooner rather than later.

I should have returned sooner.....

One of the world hotels I have ever stayed in. Would NOT, recommend to anyone. The worst start to 2023.

In summary:
Check in: the girl who checked us in was so incredibly rude and arrogant that it made it seems like she was doing us a favor for letting us stay here after paying 650 euros per night.
Room: incredibly cold and unwelcoming. No shower gel, shampoo or lotion. Shower leaks so much that the entire bathroom fills with standing water. Wi-Fi is spotty at best.
Dinner: after telling us to arrive between 7-8, we arrived at 7.20 finding the entire buffet complete empty. I asked if additional food would be brought out and was told that unfortunate because so many Americans, Australians and South Africans were staying they were staying here they were not expecting for so much food wastage. The next night the man told me to hurry up before the food was all gone when we arrived at 7.10 pm.
Breakfast: when I asked for scramble eggs I was brought 1 egg scrambled next to bread roll which was 4 times the size of the egg - such a joke. 
Overall: unfriendly, unwelcoming, rude and arrogant family. STAY AWAY. There are so many more nicer places for much less. 
	
	


STAY AWAY

I've never seen a shame like it in Lech! The mischief in this hotel is not even worth a star. Sanitary facilities will be offered to remove 3 stars at Hotel Acerina Superior. Superior is nothing here, however. For short-tempered readers I'll sum it up: - Rooms are cold, not domestic and poorly equipped - Management (family-owned enterprise) is unfriendly, not paying attention and arrogant - Breakfast, as well as dinner are not even worth a star.

A shame like I've never seen in Lech!

As a family we have regularly spent our ski vacations at the 4* Acerina in the last 15 years. 

Lech is a quiet, yet exclusive ski resort. It offers a variety of slopes of different difficulty levels, a still romantic looking village and one of Europe's longest coasting slides which is a great family attraction especially on days of bad weather. We also enjoy the beautiful cross-country skiing trails into the valley, Having tried out different destinations over the last decades, we do prefer Lech to Kitzbühel, Zermatt, Val d'Isère, St. Moritz or other more ostensibly cosmopolitan as well as lively spots. 

The Acerina is a 5 minutes walk away from the main lifts. Skis can be rented at Ski Alp or Strolz. For Acerina guests, those rental stores offer a convenient and free of charge ski and ski shoes overnight depot. Hence, there is no need to carry the ski materials around.

The Wolf family is a wonderful host. Breakfast buffet and 4 to 5 course dinners at the Acerina are traditional and very good. The wine list is alright and offers a focus on Austrian top wineries. The hotel's overall atmosphere is Austrian style cosy, yet without being old fashioned (the hotel and its spacious wellness area have recently been modernised). Services are great and the staff very friendly.

We are very much looking forward to returning to the Wolf family and its Acerina in 2023!

Always a pleasure

We felt great from the first minute. Mr. and Mrs. Wolf are very warm and attentive. The team is really great too - we got along very well right away. It's easy to realize right away that the hotel is run with a lot of love and that the guests are very fond of it. The location is great, the hotel is very quiet and you can still walk for about 5-8 minutes (depending on whether you have or not ski equipment) to the next elevator or the façade to the supermarket. The food was really great, especially we liked that the breakfast and breakfast buffet is served every night and you could always eat something else :) We had a great room on the second floor with no view of the tea and unfortunately we had a great snack in the morning.

We'll be right back!

We (3 girls) stayed at the Hotel Acerina because we attended an event in Lech and were very happy about the typical friendly, cozy Vorarlberg way of the hosts at the hotel! A free upgrade was ultimately just the cream pan: because the dinner was excellent, the hospitality very friendly, and the breakfast just right. We felt very comfortable and at home  and that, even though we are the speakers ourselves! The hotel is extremely well maintained, perfectly clean and in good condition. Not like waiting for a boarding house or a 3* hotel  Better. We would come back anytime! Thank you for the guest house, dear top guests!

It's a very pleasant atmosphere, a well-maintained hotel.

I stayed here with my daughter in March of 2019 and it was perfect. The location is nice, just a 5 min walk from the active center of Lech, but far enough to be quiet and tranquil. We reserved one of their smaller rooms, but it was all that we needed, with comfortable beds, clean, updated bathroom and a beautiful view. We also reserved a half-board plan, which included breakfast and dinner, both of which were delicious. The owners are there every day and take pride in providing their guests a pleasant stay.

Charming Family Run Hotel

For a 3-star hotel, the breakfast buffet and the multi-course dining were exceptionally good. The location to the elevators and the centre is ideal. Short distances. The operators and their staff create a genuine atmosphere of comfort with a lot of love and care. It is wonderful to chill on the large terrace in front of the house in sunshine.

Hotel Acerina

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