Name: City Hotel Xian
Address: No. 70 South Street, Beilin District, Xi'an, Xi'an, Xi'an, 710002, China
Rating: 7

24-hour reception

Ticket assistance

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Parking

Business center

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Location

At the hotel

Xianyang International Airport

City Hotel Xian

Xi'an

I can't believe how accurate some of the bad reviews here can be. The place is constantly under renovation of sorts but I don't see any work done. Sheets of plastics are laid all over the corridors. The room however is clean and pretty standard though WiFi is almost non-existence unless you made the effort to stand outside on the corridor near the lift, which I did, in order to make urgent calls. 

Please note that they charge 10CNY for their maps. I mean, seriously that is the first time I heard a hotel charging for maps. And it's not even a hostel. It is a proper hotel. NONE of the previous hotels/ inns/ hostels from the 7 provinces of China I been to charged for maps. You don't have to buy it. The city is well-connected underground through the train station and easy to walk. You can easily download a map online or just snap a photo at one of the various signage maps underground. There is one provision shop just opposite the door step and another supermarket within 1 minute walk. It is right behind a series of shopping malls and train station. With good landmarks like the Bell Tower and Drum Tower, you can hardly get lost.

I sent my clothes for washing and they can't send it back to my room. When I reached the room and called the reception regarding my clothes, they told me to collect from the reception desk the following morning within the specific time.

The room does not come with breakfast either. While it isn't downright bad, I honestly won't consider staying there again. It might be better to pay a little more for the higher star hotels or simply stay in a cheaper AirBnB option.

Good location, standard room, but bad WiFi and services.

Don't go by the pictures for this place - you will be sorely disappointed. 

They demanded a 200 CNY deposit, hilariously there's an itemised list of charges in the room for any kind of imaginable damage... staining the sheets or dropping cigarettes on the carpet. How they could possibly know, I've no idea - the entire shower cubicle (glass) was cracked and taped over... the carpet was frayed, and covered in stains, bits of old gum and I don't want to know what else. Stained sheets, dusty curtains and a stink of mould. The best bit? Being outside all day in the rain, freezing cold waiting for a bus... finally making it back in to discover there was no hot water. After a long wait, the best that could be achieved was lukewarm. It was 5 degrees outside, and the heating in the room also didn't work. I was so cold, I stuck the tiny little hairdresser under the dusty sheets with me for warmth. 

People were smoking in the hallways, and dropping ash all over the nasty carpet. They even smoked in the lift. This hotel needs to be completely refitted - it is nasty.

There was a lovely 1 inch gap under my door too, so I could hear everything going on in the hallway. And there were a lot of goings on, with drunken Chinese guests and screaming kids running around at all hours. 

Laundry service is hysterically expensive, considering how budget the hotel is - 8 CNY per pair of underpants, 60 CNY per pair of trousers/skirt etc. 

I travelled alone and at 5am when I needed a taxi to the airport, no one would help me at reception, citing that 'they don't have any taxi numbers'. They absolutely did not care to help me. No English is spoken here either so come prepared if you're crazy enough to stay.

Old, dirty and bad facilities.

The pictures and the image on arrival do not reflect how it is. It is old and needs a complete refit and has an air of dirty and run down.There is a smell of cigarette smoke everywhere from the lobby to the lift and in all the corridors, so this then drifts into the room, very unpleasant. Dirty, frayed carpets,ragged curtains and thin, torn towels are immediately obvious. The bed was like sleeping on a sheet of corrugated iron, I found two extra duvets in the wardrobe, folded them in half and slept on top of these to make it just about bearable. Stayed 6 nights, WI-fi didn't work, cups and glasses were not changed, neither was the bedding. The internet did work in the lobby, sometimes. The location is the only good thing, close to the metro, underpasses, shopping centers and the main tourist sights of the Bell and Drum Towers. Breakfast was a small Chinese buffet, nothing appetizing or exciting, go out if you have a choice, there is a Starbucks nearby.

Location is the only reason to stay here

When I arrived, they waited for me very well. The room was a real disaster, the bathroom, the bed, everything. When I left I asked for a taxi to go to the airport and they didn't stop me. Thanks to a Chinese family who was waiting, they asked for a taxi and from the front of the taxi driver told me how much I had to pay. The only good thing is their location in the middle of the city.

I don't like it.

The entrance to the hotel is in a secondary street although the address is South Street, i.e. an important artery of the center. The lobby is permeated by a static smell. The staff speak only a few words of English and can pay by credit card (visa) but also a deposit is taken, returned in cash at the time of check-out. Mine was one of the cheapest rooms (170 yuan per night), small, with no space between the bed and window, with the moquette all consumed and crowded, something to impress.

Hotel not recommended for tourists

Near the Muslim market, the Writers' Quarter, the Bell Tower and the Drum Tower, with entrance on a side street. Quiet, clean rooms, with air conditioning, TV (only Chinese channels) and an empty mini bar. Bathroom with shower, well separated from the rest of the room. Problem: toilet paper is obviously a valuable commodity, it is not automatically replaced. Condoms, two bottles of water and other babies for sale. Small buffet style lunch, with not too varied choices, especially Chinese.

Okay, no more, there's better, there's worse.

Good hotel, discreet cleaning, staff who speak little English, excellent location near the bus stop and the interesting Muslim neighborhood (accident than shopping!!!).

All right, all right.

The hotel is very well located in the center near the bell tower. Attention, the entrance is on a small street on the side. The address gives the entrance to the restaurant. Old but correct room. Xi'an is a very noisy city and the hotel was not soundproofed well. But its location and price would make me return to this hotel.

well situated but nothing more

We stayed one night in this hotel during our trip to China. The rooms are clean and large (even for eco rooms in our case at 260RMB at night). Small Déj buffet of good quality. Ideally located (200m from the clock tower). Xian is a very pleasant city and can be easily visited from the hotel.

Very good price ratio

We decided to stay at the city hotel solely and exclusively for the price (very affordable) and proximity to the main places of interest. The room was very spacious and clean at the bottom. The staff was absolutely incompetent, rude and caffone. The few times we approached them (they were four or five, all always with their hands in their hands, trying to chat and tease each other and careless guests of the structure) they were not able to give us the right information. As for us it is a hotel to be avoided absolutely!

City Hotel Xian

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