Name: Biohotel Pausnhof
Address: Goldener Steig 7, 94568 St. Oswald, Germany, Sankt Oswald-Riedlhuette, Sankt Oswald-Riedlhuette, Sankt Oswald-Riedlhuette, 94568, Germany
Rating: 8

Elevator/lift

Smoke-free property

Heating

Garden

Terrace

General

Non-smoking rooms

Hairdryer

Shower

Wardrobe/Closet

Rooms

Safe-deposit box

Services and amenities

Restaurant

Meals

Internet access

Internet

Barbecue grill(s)

Recreation

Offsite parking reservations required

Parking

Swimming pool

Pool and beach

Conference Hall

Business

Massage

Beauty and wellness

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Forest History Museum of St. Oswald

Biohotel Pausnhof

Sankt Oswald-Riedlhuette

In short: - there is no warmth - you did not get a house tour on arrival. - Silverfish in the bathroom - night rest at 10 p.m. - no possibility of staying outside the room after this time. - We only received appointments for wellness treatments after repeated requests.

Disappointing Stay

My husband and I were at the Biohotel Pausnhof in the fall of 2021, after the photos on the internet had made us very attractive. In fact, the very beautifully decorated swimming pool is the only good thing about this hotel. Although a lot of time has passed, I still have to be annoyed and that although we have really left a lot of money there, almost 300€ a night. In short: - The hotel is very minimalistically furnished. What is aesthetic in some corners is like a rehab stay elsewhere. Taste thing - The service is kindly not very attractive. - We are not replenished, but it's too late to pay. - The room for wellness is almost a nice chat room underneath the hotel.

Poor price performance and bad mood of operators

Cancellation: It can never be cancelled free of charge!!!! for cancellations immediately after booking, 50% of cancellation fees apply for cancellations from 30 days before arrival 80% for cancellations on the day of arrival 100% Attention Fraud: a booking request is interpreted as a booking.

Be careful out there!

First of all, the positive: a very nice hotel in a dreamlike location with good regional organic cuisine (the cheesecake is divine) and friendly staff. However, this is more to be expected in this price category and not outstanding. But: the service orientation of the staff is obviously not based on the ownership of the couple. As guests, you have the feeling of constantly disturbing and doing something wrong. It started with us that we were as well paid as we had planned and not as we were confirmed. So we were obviously one day too early, our mistake is being pointed out! But the owner has spent much more time on this than finding an efficient solution. But then there was a lot of time.

It's too bad... expectations are not met (Families: Finger off!!!)

We have never seen such a miserable service in a high-priced hotel before. The only glimpses: two (friendly) employees in the dinner service and the quality of the kitchen. These do not outweigh the many deficits.

Never again!

We were not able to book or contact via mail or were not answered despite repeated requests. Subsequently, we made a phone booking. After sending the data later by mail, we were rejected again because we have children and the hotel is not designed for children according to our own information. Why on the homepage are discounts offered for children, although they are undesirable, could not be answered. It would be best to have clear communication on the homepage that children are undesirable, then both sides could save time and effort.

Unfortunately very poor service

It's a super nice hotel, suitable for people who love organic, wood and glass, and quality food without too much flat-roofing being made around it. It also reflects the tranquility you find in the house. Beautiful spa area, beautiful terrace. If you want to go for a spa bargain, you don't have a chance here, you pay for what's offered here at all times. Not quite cheap, but worth the price.

The perfect place for a break.

It was a wonderful 3 days we had in this wonderful hotel. The host family, the rooms, the wonderful spa and the food (regional and organic) were great - thank you! We're back.

The 'acceleration soas'

For us, the Biohotel Pausnhof was a good choice. It was an isolated location on the edge of the natural park of the Bavarian Forest. The starting point for a vacation that could be wonderfully combined with the rich and high-quality food. The food did not leave any wishes open and one was also open to special requests, if once in the selection of the three main dishes nothing was involved. Here everyone gets away well, meat lovers as well as vegetarians. WLAN was available only in a limited setting (near reception). One guest misses it, the other for the electro. A hotel can't do everything right. The rooms were of high quality, even without F Demse. But the main focus for us was on the room, the dining room, and the rest of the day was more than just about the dining room.

Walking Relaxing enjoying the break

I spent three nights at the spa over the weekend - for the first time and certainly not the last time! The room was spacious, the welcome was warm and the food was fantastic. Even the Dr. Hauschka applications and the spa area left no wishes open. I look forward to my next time at the spa:-)

Biohotel Pausnhof

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