Name: Neo Kuta, Jelantik Hotel
Address: Jl. Patih Jelantik No. 188, Legian, Legian, Legian, 80361, Indonesia
Rating: 8

24-hour reception

General

Rooms

Cafe

Meals

Wi-Fi

Internet

Spa tub

Pool and beach

Event facilities

Conference Hall

Business

Location

At the hotel

Room amenities

Kuta Beach

Legian Beach

Beachwalk

Kuta Square

Segara Beach

Double Six Beach

Waterbom Park

Tuban Beach

Seminyak Beach

Ngurah Rai International Airport

Jimbaran Beach

Batu Bolong Beach

Garuda Wisnu Kencana Cultural Park

Nusa Dua Beach

Tanah Lot

Pandawa Beach

Uluwatu Temple

Pura Taman Ayun

Ubud Monkey Forest

Ubud Palace

Tegallalang Rice Terrace

Bali Botanic Garden

Pura Ulun Danu Bratan

Mount Batur

Neo Kuta, Jelantik Hotel

Legian

The rooms are good, clean and worth the price.  Comfortable stay here.

Suggestion, please improve the security system, if necessary use CCTV so there will be no misunderstandings which harm the guests staying.  Every staff member who works should be directed and equipped in a good, polite and wise manner in serving guests.

Good Hotel but disappointing service

comfortable hotel, the foods for breakfast was nice, friendly staff, near with many tourist attractions, affordable price with good experience. Hotel strategic near with restaurant and night clube.  i recommend you to try to stay at this hotel.

Good hotel

What to expect from a low-priced hotel?
Buy it through the application, and it turns out that when you want to enter the room, the key cannot be used, after 4 complaints to the new reception the hotel attendant came and tried to help.
The bedroom small, bed linen does not seem to have been replaced by the former previous guest.. It can be seen from the hair on the bed. 
The bathroom needs to be cleaned .
 The barrier glass of the shower is very dirty.
Parking only fits 2 cars, there is parking but you have to walk .
And the window has no view at all,just the concrete wall .so what window is it for?

Need some maintenance

Friendly and helpful staff. Ample motorbike parking. Easy acess in and out for travelling to avoid traffic jams. Ambient music on the floors, quiet room with sunset views from 3rd floor up. Close proximity to Shops, Restaurants, Bars and Warungs. Small fridge is ok, no wardrobe or drawers just a small hanging rack with coat hangers. Suited us. 6 weeks have flown. Excellent Value for Money. 

Best blind Bali booking in 25+ yrs.

(+) The Staff, i am sorry i can't found many good think, or maybe the smoking area at the front of lobby, quite cozy.
Since me & my partner could talk about lot of things, perhaps it's the atmosphere.
At first when i booked, it was b'cos the location, but after the pandemic, seem the surrounding not that good anymore.
(-) We found many ants in the bedroom at the television credenza & at the nightstand perhaps it's the juice drops from previous guest & did not wipe properly. The toilet was dark & the dustbin at the toilet was rusty & at the 2nd night, they move it near the bed. The 1st breakfast was A la Carte & it was awful the rice so cold, the chicken like stone. The 2nd breakfast was better A la Continental, not many variations, just better.

Please improve the cleanliness & upgrade the toilet

The hotel is not far from the airport and is therefore perfect for a short stay. It almost matches the pictures - the bathroom was a little older and some furniture was dirty or broken. But we will definitely stay here again when the next flight arrives.

Good hotel if you want to spend a night near the airport

 
The Hotel Neo, (which should not to be confused with the Neo + Hotel), is a modern small hotel and after reading the number of reviews about the friendly the staff and hotel, I decided to give it a try.

However I was disappointed and found the reception staff very unfriendly and unwelcoming and cleanliness had a lot to be desired.

The staff are lazy and couldn’t careless and have no sense of customer support.
 
After sitting around for ages with no offer of any use of the wifi, or a drink or anything I was eventually checked into the room which is quite small.
 
Pros:
 
Modern cheap hotel
There are tea and coffee making facilities,
There is an LCD TV with a reasonably good selection of English-speaking channels
 
Cons:
 
The check in process was painfully slow
Staff are very unhelpful and are very poor at their jobs 
The rooms are small 
There is a small bar fridge which keeps things cool but not cold, 
The housekeeping is very poor. 
There were disgusting stains all over the seat/ bench in the room, 
There were stains on the floor and a build up of dust and muck in the corners  of the room. 
There was a small window which was useless as the view was  looking straight into a concrete wall, absolutely no view at all.
The bathroom in the bathroom was really grotty and disgusting and it hadn't been cleaned properly in a very long time. 
There was mold and grime all over the floor and in the corners and on the  floor and wall tiles and all around the drain in the shower. 
There was a small box containing a shower cap and cotton buds and it was absolutely gross & disgusting and it was filled with a huge amount of build up of filth and muck stuck inside it, so there was no way you would dare use anything that was provided in that container.
They do not provide face washers or hand towels 
 
The cleaning was poor and it was quite disgraceful the way they had not cleaned the bathroom properly in.months, and even the glasses provided in the bathroom were not clean and you would not use them true fear of picking up some sort of sickness from the germs.
 
The bed was quite firm and a little uncomfortable, and maintenance was poor as the shelf beside the bed was damaged and bent down on an angle, and it would break off with any sort of pressure or weight applied to it. It was unsafe. 
 
There were limited power sockets for changing your devices.
 
On the website where I booked the hotel it book the hotel it stated there was a pool and there is No pool, and the air conditioning was small and inefficient and struggled to keep the room at a comfortable cool temperature in the heat of the day.
 
Overall the very poor hygiene in housekeeping would put many people off of wanting to stay here. There are numerous properties all around this area at a similar price and kept much cleaner in a better condition.

Small basic hotel not bad for a couple of nights 

Good hotel and very near to the Kuta market with a good service in budget price. Safe for single woman too. And it's couple friendly hotel just in case you need to know.

Breakfast is complimentary and locality is also safe.

Good 3 star Hotel

The Hotel Neo, (not to be confused with Neo + Hotel), is a.modern small hotel and after reading the number of reviews about the friendly the staff and hotel, I decided to give it a try. However I was disappointed and found the reception staff very unfriendly and unwelcoming & never greated guests when entering or leaving.

The check in process was painfully slow and the staff very unhelpful all they said was 'You are early wait!' I had arrived about one and a half hours early and there was no offer of a welcome drink, no offer to use any facilities, and not even an offer to take a seat or off of me to use the Wi-Fi. 

Eventually after sitting around for over an hour without any friendly gestures or welcoming I was checked into my room and the rooms are quite small. There is a small bar fridge which keeps things cool but not cold, there are tea and coffee making facilities, there is an LCD TV with a reasonably good selection of English-speaking channels and the bathroom is small.

The housekeeping is very poor. There were disgusting stains all over the seat/ bench in the room, there were stains on the floor and looking and a buildup of Dustin mock in the corners of the room. There wss a small window which was useless as the view was looking straight into a concrete wall, absolutely no view at all.

There was very little provided in the bathroom in the bathroom was really grotty and disgusting and it hadn't been cleaned properly in a very long time. 

There was mold and grime all over the floor and in the corners and on the floor and wall tiles and all.around tha drain in the shower. There was a small box containing a shower cap and cotton buds and it was absolutely gross & disgusting and it was fiilef with a huge amount fo build up of filth and muck stuck inside it, so there was no way you would dare use anything that was provided in that container.

They do not provide face washes or hand towels and it was quite disgraceful the way they had not cleaned the bathroom properly in.months, and even the glasses provided in the bathroom were not clean and you would not use them for the fear of picking up some sort of sickness from the germs.

The bed was quite firm and a little uncomfortable, and maintenance was poor as the shelf beside the bed was damaged and bent down on an angle, and there were limited power sockets for changing your devices.

On the website where I booked the hotel it book the hotel it stated there was a pool and there is NO Pool!, and the air conditioning was small and inefficient and struggled to keep the room at a comfortable cool temperature in the heat of the day.

Overall the very poor hygiene in housekeeping would put many people off of wanting to stay here. 

There are numerous properties all around this area at a similar price and kept much cleaner in a better condition.

Small reasonable hotel but poor customer service.

With 3 star hotel, usually i dont expect much as i only stayed for 2 nights, but i found out in a minimalist space of room, the amenities were complete, the room was clean and cozy enough with good service from hotel team.

Neo Kuta, Jelantik Hotel

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