Name: Grand Central Hotel
Address: Main Street, Bundoran, Bundoran, Bundoran, ., Ireland
Rating: 6

Elevator/lift

Currency exchange

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

Reception desk

General

Non-smoking rooms

Room service

Family room

Hairdryer

Bathtub

Shower

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Safe-deposit box

Luggage storage

Telephone

Services and amenities

Breakfast

Restaurant

Vending machine

Packed Lunches

Bottled water (at extra charge)

Meals

Free Wi-Fi

Internet access

Internet

Bike rental

Hiking

Fishing

Recreation

Parking

Next to the beach

Pool and beach

Fax and copy machine

Business

Windsurfing

Diving

Cycling

Sports

Babysitting and childcare

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Bundoran Beach

Sligo Airport

Grand Central Hotel

Bundoran

The staff at restaurant were so rude, food was terrible and cold when came out. We asked to speak to a manager was told he was not there until the morning, we asked again next morning the manager was still not working and was told he would call us. A week later still no call. One member of staff said they get complaints everyday and used to it. The staff look so unhappy and miserable working at this hotel.

Terrible place

Just after phoning to enquire about two rooms and you would have swore we rang a random number rather than a hotel. No polite welcoming hello your through to the grand central hotel, just  dry responses. Asked if any availability throughout the summer and the response was basically go away can't be bothered with your phone call! This isn't the first time I have had poor customer service from this hotel and we would have stayed with them every year in room 110 or other family room since I was a child. We wanted to give them a second chance as usually this hotel is the best in the town but after today's phone call, and previous communications we will never set foot back in it again or recommend it to anyone. Appalling customer service!!

Very rude receptionist

Lovely hotel, staff very friendly and obliging, gorgeous breakfast and dinner, would definitely come back, Would recommend for families, couples and groups, entertainment for all to enjoy in Bundoran and the good weather was a bonus.

We found the Central Hotel welcoming, clean and well situated. Rooms were spotless and spacious. Nice to have the table and chairs. Toiletries were local and good quality and breakfast was tasty. Beautiful scenery too. Can recommend especially for the price

Lovely Bundoran

We arrived and paid £96.83 sterling at the reception. I asked about car parking and advise there was car parking at the back.This parking was at the end of a hill and you had to pay.I returned to reception and the girl said we didn't have to pay as the wardens were off.She missed the point of having to leave our car where it would not be seen. She asked me why what car are you driving ??I asked for a refund which she proceeded to do.When I got the refund returned to my bank it was for £78.88 ??? How does that work out we were in that hotel less than 10 minutes So not only travelling from Belfast we were not even paid our full refund.Stay away worst experience ever.

Grand Central Hotel Bundoran

Went in for something to eat with family and ended up leaving before eating. Staff didn’t want to know and I found a lady on the bar to be quite rude. Had to find a member of staff to ask for menus and were given one menu for a full family. Multiple tables had not been cleared and another customer had to ask for hers to be cleared. Ours was eventually cleared but then no staff came to take our order so we left. Wouldn’t recommend.

Will avoid in future

Went into grand central Hotel as an off the street customer not a resident,but this place is dreadful and food is disgusting along with condescending staff,I ordered atlantic cod and chips and received 2small pieces of fish,I.e gougons and it was atrocious and offensive,again along with the staff,I was then told that's a whole cod cut in two,I was then asked what do you want me do about it by the manager,I should have read the reviews on TripAdvisor,they're correct avoid this place avoid dissatisfaction and disappointment

We arrived here on a Saturday evening having booked online seeing lovely photographs of the rooms. The minute we entered the room I saw dirty carpet, stained curtains and very dated furniture (nothing like the pictures online). I rang reception asking for a change of room thinking they had just given us one of the older rooms that hadn't been refurbished. We were given a choice of two other rooms which were the exact same decor with one of the rooms being slightly bigger being the only difference. We opted to stay rather than take an almost 3 hour drive to return home. We asked for a refund for the second night and did not stay. The food for dinner was average and breakfast was just OK. Would not recommend this hotel and will not be back.

Very disappointing

Excellent services. Spotlessly clean everywhere. Food excellent. Each and every member of staff that we encountered were exemplary in the execution of their duties. Friendly and helpful, they made our stay so enjoyable. We look forward to returning in the near future.

Bundoran itself is gorgeous and the ideal place to stay as a base if you plan on exploring Donegal.
This hotel however, was extremely disappointing. We arrived to a family room with a cot, even though we had booked a double room. I called Reception to make sure we weren't allocated the wrong room, we didn't mind the room at all but i just wanted to make sure. Turns out it was the wrong room. They told us to stay put, however, they would need the cot. Which was fine, but the cot......... i don't know what family this was handed over to but it was absolutely filthy and I would definitely not have put my child near it. It looked like it had been a long time since it was given a good clean. The rooms were very dated, which we had been aware of prior to arrival (from photos) but the room itself wasn't the cleanest. 
We had booked a table and was told that the only time they could seat us was X because it was busy. When we arrived to the bar there wasn't one person in there and in the over 2 hrs we were there another 2 tables came in to dine! The service was extremely slow even though there was plenty of staff on to accommodate the 3 tables. 
Needless to say we wont be returning.

Grand Central Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment