Name: Togetsutei
Address: 54-4 Arashiyamanakaoshita cho, Kyoto, Kyoto, Kyoto, 616-0004, Japan
Rating: 8

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Pets Not Allowed

Pets

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At the guest house

Uzumasa Tenjingawa

Nishiōji Oike

Nishikyo

Nijo Castle

Umekoji Park

Kyoto Aquarium

Toji Temple

Nishihonganji Temple

Kyoto International Manga Museum

Higashi Honganji Temple

Kyoto Imperial Palace

Kyoto Tower

Shoseien Garden

Kenninji Temple

Sanjusangendo Temple

Kyoto National Museum

Yasaka Shrine

Maruyama Park

Kodaiji Temple

Kyoto National Museum of Modern Art

Chion-in Temple

Kyoto Municipal Zoo

Kiyomizu Temple

Fushimi Inari Shrine

Itami Airport

Osaka Museum of Housing and Living

Kids Plaza Osaka

Kema Sakuranomiya Park

Tempozan Harbor Village Ferris Wheel

Tenjinbashi-suji Shopping Arcade

Osaka Castle

Nakanoshima Park

Osaka National Museum of Art

Osaka Museum of History

Osaka Science Museum

Utsubo Park

Shinsaibashi Shopping Arcade

Kuromon Ichiba

Sennichimae Doguyasuji Shopping Street

Shitennoji Temple

Tsutenkaku Tower

Tennoji Zoo

Abeno Harukas

Universal Studios Japan

Osaka Aquarium Kaiyukan

Kobe Airport

Togetsutei

Kyoto

I stayed there with my husband for two nights, which turned out to be one of our best stays we experienced in our lives. To be honest, we have traveled the world in luxury in our lives. But our stay at Togetsutei was unforgettable. The culture of Omotenashi (service beyond expected as business), Kaisei food and convenient location! 

Onsen (big bath house) was very nice, too. Usually, there’s only one/two people bathing.

Meal itself will justify the $$ for lodging. Go visit Japan while strong $ lasts.

Thank you Togetsutei!!!

Incredible Stay

Terrible service with rude staff. Unbelievable. We’ve had the nicest people at every single hotel in Japan and this is the most expensive hotel we’ve stayed at and the service was awful from beginning to end. Do not recommend. 

Awful experience with Hotel staff

Horrible experience. Was really looking forward to our stay here, but this was the only part of my Japan trip that wasn’t great. The kaiseki dinner was inedible; everything else I’ve eaten in Japan has been amazing. We had to leave half way through the meal, because my 7 year old daughter leaned over to me with tears starting to form saying how hungry she was and didn’t want to waste food, but she couldn’t eat any of it bc it was too gross. We left dinner at that moment. I almost left the ryokan after dinner, but we were all tired from traveling and decided to stay the night. It didn’t get better. In the end, we left the next morning and forfeited the rest of the stay. 

- Bathtub was covered in mold and bathroom smelled like mold. 
- Toilet smelled terrible 
- No soap in bathroom 
- Wi-Fi doesn’t work 
- Dinner was inedible and left halfway through. Felt sick after eating the small amount we did eat. 
- Didn’t dare to try breakfast 

Worst lodging experience of my life

You don't get too many choices for onsen hotel in Arashiyama (嵐山) and most of them are pricy.  

Able to book this one during peak time (as 3-Nov is Japan public holiday), my room has little onsen like bathtub which is very nice.  

The dinner was extremely beautiful and delicate.  Only the onsen is average and it's indoor only.  

It's right next to the famous Togetsukyō (渡月橋) and walking distance to most of the tourist spots in Arashiyama.   

Arashiyama is a beautiful place, you can expect a lot of tourists, both local and foreigner visiting this place.  It was pretty crowded during my stay.  It's worth visiting, maybe once.

Worth a visit

Amazing experience to say the least! You are provided an 11 course kaiseki-style dinner and 3 course kaiseki-style breakfast. We has selected the traditional bed which is a bit of an adjustment. We also had access to a private open air bath. Our server was great and was able to explain all of the meal. 

Would recommend. 

Amazing experience.

I booked this ryokan style hotel for my parents' vacation and they said they really enjoyed it. They said they received very attentive service from the start. Their futons were set up for them each evening and put away each morning by the staff and they were served an immaculate kaiseki style dinner each night. They were impressed when the staff preemptively offered umbrellas before they headed out for the day because the forecast called for some minor showers. 

They had a cypress bath in their room which they enjoyed relaxing in after their long day of sightseeing. Just to be clear that this isn't an actual in-room onsen, just a very large wood Japanese-style soaking tub. That wasn't exactly clear to me as a foreigner trying to book the room for my parents online, but it was still a nice feature for them to enjoy.  They were able to book a private onsen in a stone bath for a very reasonable rate (~ $25USD for 45 min). Overall, I'm happy my parents were happy and enjoyed the experience.

Great experience for my parents

My girlfriend and I went here for a single night and we went with my elderly parents as well who stayed in the room next to us. In general we found the stay very interesting.

Dinner is included in the price which is quite neat and it is served to you in your room, and they were very good to accomodate all four of us eating in our room so that we could eat together. It is extremely well presented and you have lots of small courses (about seven courses I think it was). I can't say we liked eating everything we got (in general we liked about 50% of it and my family are extremely non-fussy eaters who experiment a lot and normally like everything), however it didn't really matter that there were things we didn't like, as it was interesting.

The biggest problem though that kind of ruined dinner is that we didn't know what we were eating 90% of the time. The woman who was serving us had pretty much no English, and as you are eating in your room you only interact with that one person and so can't get help from another staff member. They do provide a written menu but it is only in Japanese (I asked if they had it in English and even the next day at reception so that we could find out what we had eaten, but No).

Location is pretty good, just across an enjoyable walk across the bridge to the touristy shopping area, temple and bamboo gardens.

Some rooms look out over the river, but our room was actually in a totally different building that was across the road, and we looked out onto a steep bank, but they had made it look quite nice with plants, stones etc.

Sleeping is on a thin mattress which is rolled out directly onto the tatami mats that you walk around on (the staff prepare and remove all the bedding for you). This is a fun way to sleep, however be warned... if you like a soft-to-medium bed it will be an uncomfortable night as these are extremely hard. I normally like a fairly hard bed and I was surprised just how hard this was. Also the pillows are tiny (and also very hard). They provided two which worked OK for me, but my partner ended up with those two and also one of the cushions from the room to make a decent pillow.

The buffet breakfast was in the main building which does look out over a canal that runs parallel to the main river. This was OK but nothing amazing.

The shared onsen was quite good though it is totally indoors with no windows so feels a bit like an enclosed box, unlike most other onsens I have been to here. One thing that I did like was that they had a little sauna, and even better they had a cold water pool as well which was nice to swap back and forth between.

The staff in general were very polite and good, though their English wasn't very good.

Very interesting experience but could have been better

Stayed in a room with private onsen  (3rd floor 鹿王)  on 8/20/2018.  The room is much more spacious than expected for 3 of us.  Bathroom is a bit outdated but not too small.  Tatami looks clean and new.  The room also comes with robes/yukata for each person.  The ladies got to choose their yukata from some selections though.  It was hot in Kyoto but the air conditioning is strong and cool us down quickly.  The view is nice on the 3rd floor except it is partially blocked while looking at the bridge.  The one person private onsen tub is on the side balcony that are mostly hidden from neighbors.  It takes some "training" to get into the onsen tub if you care about being seen (without clothing) from the front balcony.

We requested seafood for our Kaiseki dinner and they are really good.  The sculpture/carving on the melon and many other settings gave us a wonderful surprise, one course after another.  Our server, Ms Kobayashi, was nice in explaining the different dishes with her limited English.  Many thanks to her extra efforts to make the meals much more enjoyable.  She also helped make the "bed" on tatami after finishing the dinner in your room.  The breakfast next morning is very traditional Japanese and served by the same server.  We feel bad and were wondering if she has to over work for late night and early next morning.  The portion for breakfast seems much more fulfilling due to the abundance of rice.

The building we stayed was very quiet.  There is an underground connection to common bath areas and the other for-rent private onsen room.  Did not use them though.   We arrived early in Arashiyama after a short walk from the Hankyu-Arashiyama station.  Dropped off the carry-on luggages at the hotel before check in time to visit the rest of Arashiyama.  We also took the shuttle to JR station after checking out.  Ms Kobayashi was there again to bow to us while seeing us off.

The one night package is expensive but worth it for our first ryokan + Kaiseki + private onsen tub experience.  Next time though, might just rent the bigger private 4-person onsen-only facility separately.

Very good experience

If you've never experienced ryokan, then you can do well... but having spent one night in the previous few days, we didn't get along well... not very well kept, staff who don't speak English, traditional dinner worse than the previous one... but it has a great location and good shuttle service... I recommend it to anyone who wants to have a Ryokan experience.

Acceptable

Second time staying in a Ryokan in Japan, and was let down by this experience for the price. Paying almost $300/person felt extremely ovepriced as the rooms were terribly kept. There were stains on the carpet, tarnished walls, damaged furniture, and a very small and uncomfortable bathroom and shower. Furthermore, the Yukata I was given was also stained! Nasty.

The onsen was ok. The view was nice overlooking the river. The food was average at best.

I have paid half this price at other Ryokans and received a much better exerience. The staff were friendly, but did not speak much English. This is only a problem in that when food was served we had no idea what each item was. It's a much better experience when the staff can explain each dish to you. Breakfast wasn't very good at all...the difference was substantial.

Togetsutei

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