Name: Royal Ascot Hotel Apartment
Address: Khalid Bin Waleed Road, Behindi Adcb Bank, Bur Dubai, Dubai, Dubai, Dubai, 30948, United Arab Emirates
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Newspapers

Terrace

General

Accessibility features

Accessibility

Laundry

Safe-deposit box

Services and amenities

Buffet breakfast

Restaurant

Meals

Wi-Fi

Internet

Multi-language staff

Languages Spoken

Business center

Conference Hall

Business

Sauna

Beauty and wellness

Pets allowed (under 5 kg)

Pets

Location

At the hotel

ADCB

Bur Juman

Bur Dubai

Port Rashid Dubai

The Dubai Heritage Village

Dubai Museum

Gold Souk

Dubai Creek

Jumeira Open Beach

Dubai Mall

Dubai Airport

Burj Khalifa

The Dubai Fountain

Mamzar Beach Park

Al Mamzar Park Beach

Jumeirah Beach

Al Khan Beach

Kite Beach

Umm Suqeim Beach

Wild Wadi Water Park

Burj Al Arab

Sharjah Beach

Mall of the Emirates

Ski Dubai

Ajman Beach

Aquaventure

Nasimi Beach

Dubai Miracle Garden

Sharjah International Airport

Umm Al Quwain Beach

Dubai World Central - Al Maktoum International Airport

Mangrove Beach

Royal Ascot Hotel Apartment

Dubai

Service by SBK is very bad. Air Conditioner stopped working since afternoon and we didn’t get any response from the technicians. We reached out to the SBK customer service executives and the first person told us that the technicians are not available at the moment so we come and do it next day. Just imagine how a person can stay in a room without even a sealing fan. Again we called and somebody responded saying will call back as soon as possible and they didn’t call back.

Such a horrible service.

Very bad experience about the technical maintenance

Very noisy air condition, kitchen utensils are rusty and dusty, molds and damaged fridges! The cupboard are dirty and rusty also! It seems management are sleeping! Bacteria is all over the place! 

Not worthy at all. 

DTCM inspector should check this property as it is not fair to guest like us to be treated this way! 

Worst, Very Dirty - Royal Disaster Hotel

Very well staffed but old and poorly maintained apartment. Breakfast is mainly for Indian customers, hot cooked and spicy dishes. Free parking. The neighborhood is not touristic but it is close to the city center and well served by the metro. I do not recommend this establishment for people who want to spend a holiday in Dubai.

Old and decaying apartment

Good location (for me). Very friendly stall (all). No street noise at night. Shop over the road 30 second walk. Affordable. Some rooms in my view need a make over but still just about OK. I would happily re-book for another visit.

An OK place to stay

Foul smell in the room, no clear guidance in room on how to connect to wifi and no clear guidance on how to dial room service and no body to answer calls at the front desk or even restaurant from room, food can after 2 hours that too after I personally can down to collect, poor variety in breakfast. 

Feedback

The location was good, but the conditions were average. The window had the handle broken and it couldn't be closed. On our third night, the people from the next room were listening to very loud music at 2 am and we called the reception in order to get this solved but in one hour everything was the same so we called again. They were quite for another 30 min tops. The kitchen was not that well equipped either. At least the cleaning services were alright. 

Average Hotel

hotel staff Dipak doesn't know how to talk to guests. upon reminding that the eletric induction stove is broken and non functional, he will straightaway deny and accuse of lying.  so many things not working in the room that one will be fed up calling again and again or petty and basic hygiene stuff not provided or working.

a guest's stay will be runied when he finds out at the time of preparing breakast that ridge and stove are not working and the hotel staff not even acknowledging the problem, let alone fix it.

the person booking a hotel or a group will be criticized heavily by fellow guests for booking such a pathetic hotel/apartment

AWFUL service by staff

Location is perfect. rooms are ok. close to station. Some work going on on near by place and that noisy at times. safe place. they need to nice to their clients. no matter where they come from. i felt they vary their behaviour from country to country clients.

Staff is very Rude

First time I be in the Middle East UAE DUBAI Nice room quite big room and maintain clean Everyday I been here for 6 nite first time staying in apartment is like own house and just very convenient to metro station Al fahidi a lot u can explore near by shops,restaurants,many shopping mall, supermarket walk until u will get tired 😂😂thank you 

Good experience 

It is a well maintained place of stay for couples, families as well as business people. Courteous staff, well maintained property, timely room service as well as housekeeping, morning breakfast can be included which is a good treat for most vegetarians from India.

There might be issues regarding housekeeping at times but it can be passed by considering the good experience we had during our stay.

They have rooms as well as one & two bedroom apartments which are very spacious. Lighting is a bit dim in apartments but that won't matter as long as you do not plan to stay indoors all day.

To conclude, it is good place for tourists looking for reasonably rated apartment.

Royal Ascot Hotel Apartment

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