Tenir Eco Hotel
Shymbulaq taý kýrorty, Almaty
17 kmfrom the city center
from ₽ 72,042
+17 photos
8.5
Excellent
15 reviews
Popular amenities
- Free Internet
- Transfer
- Parking
- Bar or restaurant
- Conference hall
Attractions nearby
- Combi-1399 m
- KKD-4575 m
- Shymbulak Ski Resort855 m
- Shymbulak885 m
- Konus1 km
Available rooms
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Location
Shymbulaq taý kýrorty, Almaty
- Combi-1399 m
- KKD-4575 m
- Shymbulak Ski Resort855 m
- Shymbulak885 m
- Konus1 km
- Combi-21.6 km
- Medeu Stadium4.3 km
- National Museum of Kazakhstan16.7 km
- Presidential Palace16.8 km
- Republic Square17.2 km
- Almaty Zoo17.8 km
- Park Kul'tury I Otdykha17.8 km
- Botanic Garden18 km
- Almaty Opera House18.1 km
- First president park18.1 km
- 28 Panfilov Heroes Memorial Park18.4 km
- Almaty Airport25.3 km
Services and amenities
Popular
- Free Internet
- Transfer
- Parking
- Bar or restaurant
- Conference hall
General
- Air conditioning
- Smoke-free property
- Security guard
- Ticket assistance
- Terrace
- Late check-out
- Design hotel
- Fire Extinguisher
- All Spaces Non-Smoking (public and private)
Rooms
- Non-smoking rooms
- Soundproof rooms
- Room service
- TV
- Music system
- Minibar
- Bathrobe
- Safe (in room)
Services and amenities
- Iron and board
- Hairdryer (on request)
- Luggage storage
- Telephone
- Iron
Meals
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
Internet
- Free Wi-Fi
- Free internet
Transfer
- Shuttle
charged separately
- Airport transportation
Languages Spoken
- Russian
- English
Recreation
- Bike rental
- Snowmobile and quad bikes rental
- Hiking
- Picnic area
- Entertainment
- Suitable for Events
- Sun Deck
Parking
- Free parking
- Parking nearby
Business
- Event facilities
Sports
- Horse riding
- Cycling
- Sauna
Winter sports
- Ski storage
- Ski passes available
charged separately
- Ski facilities rental
charged separately
- Ski-in ski-out
- Skiing
- Ski school
- Snowboard
- Ski lift transfer
Pets
- Pets Not Allowed
Health and Safety Measures
- Extra decontamination measures
Conditions of accommodation
Check-in and check-out
| Check-in |
|---|
| 15:30 – 22:00 |
| Check-out |
|---|
| Until 11:00 |
Deposit
- -50000 KZT per guest for the entire period of stay
Cradle
- You must specify the maximum amount30000 KZT per room per night
Parking
- off-siteYou must specify the price
Conditions of accommodation
Check-in and check-out
| Check-in |
|---|
| 15:30 – 22:00 |
| Check-out |
|---|
| Until 11:00 |
Deposit
- -50000 KZT per guest for the entire period of stay
Cradle
- You must specify the maximum amount30000 KZT per room per night
Parking
- off-siteYou must specify the price
Additional information
Front desk opening hours 08:00 - 22:00. In case of late check-in, guests have the option of walking up to the hotel during night skiing at the resort.
Days of night skiing need to be clarified further. On night ski days, the cable car from the Medeu station to Combi 2, where the hotel is located, will operate from 06:30 PM to 10:30 PM. This means that the ascent from Medeu stations must begin no later than 21:00, since the road from Medeu stations to the hotel takes 1 hour. The route on the cable car is as follows: Medeu, then Shymbulak, then Kombi 1 and the final station Kombi 2. Also, electric taxis cost KZT 4000.00 one way between the Medeu and Shymbulak stations.
QR tickets for the cable car are sent to the guest on the day of arrival via a messenger app. Guests receive full information a day earlier also via a messenger app. Guests must contact the hotel in advance or provide contact information in advance.
The hotel is located at an altitude of 3200 m, guests are advised to carry a tablet against altitude sickness and aspirin just in case.
Guests are asked to plan arrival and departure times based on the cable car's operating hours.
Since the hotel is located in the highlands, the hotel administration recommends choosing clothes according to the weather conditions and taking into account the cooler air temperature at altitude.
Taking into account the high-altitude location of the hotel, baggage transportation includes a cable car ride and short walking trips. For maximum convenience, the hotel recommends traveling with light, carefully thought-out luggage.
Individual baggage assistance can be arranged for an additional fee.
Guests can reach the Tenir eco-hotel by cable car from the Medeu base station.
The route includes three sections:
Medeu to Shymbulak (gondola cable car) — travel time is approximately 22–24 minutes;
Shymbulak to the Middle Station (Kombi-1) — approximately 12–13 minutes;
Middle Station to the 3200 Station (Kombi-2) — approximately 7–8 minutes.
Cable cars operate according to the Mountain Resort schedule. Evening hours vary depending on the season and resort regulations.
A hotel stay does not include unlimited use of the cable car. When descending to the lower stations during the day, an additional ticket may be required for the return trip to the hotel.
To receive check-in and transfer information, please contact the property no later than 48 hours prior to arrival. Contact information is provided in the booking confirmation. You can contact the property via email or messaging apps. |
Visa information
| If you need a visa to enter the country, in most cases the property you are staying at is supposed to provide you with the necessary documents. For more information, please contact the property. You can find their contact details in the email with your booking confirmation. You may be charged extra for this service, even if you end up canceling the booking. All agreements are made solely between you and the property. |
Payment
In the hotel
- In cash in the currency of the hotel — KZT
- By card
On the website
Some rates can be paid by bank card when booking online. You can pay for your booking with points, partially or in full. You can pay for your booking by using a promo code if you have one. |
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru
Learn more
The minimum price for one hotel night is ₽ 72,042.
Check-in available from 15:30, and check-out by 11:00.
You can pay in cash (KZT) or by bank card. Online payment is available for certain rates when booking on the site.
