Polyana Grand Hotel

5.8 kmfrom the city center

from 25,049 ₽

  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel

Excellent

789 reviews
8.1
Alexey

What was bad

Service is crap

Popular amenities

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Laura Biathlon and Ski Center • 700 m
  • Laura (A-1) Ski Lift • 750 m
  • Krasnaya Polyana Ski Lift (K1) • 1.1 km
  • Krasnaya Polyana Ski Lift (lower station) • 1.1 km
  • Krasnaya Polyana Ski Resort • 1.2 km

Available rooms

Enter your dates of travel and we will display the current prices

No dates selected

If you don't know the specific dates yet, select approximate dates to see the price estimates.

Location

ulitsa Achipsinskaya 16, Krasnaya Polyana

  • What's nearby
  • Laura Biathlon and Ski Center • 700 m
  • Laura (A-1) Ski Lift • 750 m
  • Krasnaya Polyana Ski Lift (K1) • 1.1 km
  • Krasnaya Polyana Ski Lift (lower station) • 1.1 km
  • Krasnaya Polyana Ski Resort • 1.2 km
  • Laura Ski Lift (lower station) • 1.7 km
  • Alpika-Service Ski Lift (lower station) • 1.7 km
  • Places of interest
  • Mamzdishha Mountain • 30.9 km
  • Lake Ritsa • 31.9 km
  • Akhun Tower • 38.3 km
  • Oldenburg Prince Castle • 40.7 km
  • Abaata Castle • 40.8 km
  • Sochi International Street Circuit • 40.9 km
  • Seaside Park • 41.0 km
  • MoreMall • 44.8 km
  • Sochi Arboretum • 44.9 km
  • Lago-Naki • 45.7 km
  • Airports
  • Sochi International Airport • 38.1 km

Description of the hotel

Location

Polyana Grand Hotel is located in Krasnaya Polyana. The hotel is located next to cable cars and ski slopes.

At the hotel

The hotel has 413 suites and 16 cottages available for guests.

The hotel has a year-round outdoor sports pool with a length of 50 m. It offers views of the mountain peaks. There is also a year-round indoor pool with a length of 25 m and Finnish saunas.

Professional teachers work with kids in children's clubs. Parents can only enjoy their vacation together.

The hotel's awards

    Ostrovok Guests' Choice

    2023

    Ostrovok Guests' Choice

Facts about the hotel

Provides advantageous conditions of accommodation to GURU loyalty program participants

Year of construction

2007

Type of electrical socket

Type C

220 V / 50 Hz

Type C

(grounded)

220 V / 50 Hz

Number of rooms and floors

413 rooms • 7 floors

Services and amenities

General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Gift shop

Rooms

  • Room service
  • Family room
  • Safe (in room)

Accessibility

  • Accessibility features

Services and amenities

  • Iron and board
  • Ironing

    charged separately

  • Laundry

    charged separately

  • Concierge services
  • Dry-cleaning

    charged separately

  • Shoe shine

    charged separately

  • Luggage storage

Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)

Internet

  • Internet access

Transfer

  • Shuttle

    charged separately

  • Car rental

    charged separately

  • Airport transportation

Tourist services

  • Tour assistance

Recreation

  • Bike rental
  • Barbecue grill(s)
  • Billiards
  • Bowling
  • Nightclub
  • Hiking
  • Entertainment
  • Sun Deck

Parking

  • Parking

    charged separately

  • Parking nearby

    charged separately

Pool and beach

  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Seasonal outdoor swimming pool

Business

  • Business center
  • Event facilities
  • Fax and copy machine

Sports

  • Cycling
  • Table Tennis
  • Tennis court
  • Fitness facilities

Beauty and wellness

  • Baths
  • Solarium

    charged separately

  • Massage

    charged separately

  • Beauty services

    charged separately

  • Sauna
  • Spa

    charged separately

Kids

  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Family/Kid Friendly

Winter sports

  • Ski storage
  • Ski facilities rental

    charged separately

  • Skiing
  • Ski school

Pets

  • Pets Not Allowed

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Cradle
  • You must specify the maximum amount
    You must specify the price
Additional bed
  • You must specify the maximum amount
    3000 RUB per guest per night
Parking
  • You must specify the location
    300 RUB per each vehicle per night
Transfer
  • Airport
    2200 RUB

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Cradle
  • You must specify the maximum amount
    You must specify the price
Additional bed
  • You must specify the maximum amount
    3000 RUB per guest per night
Parking
  • You must specify the location
    300 RUB per each vehicle per night

Additional information

Russian citizens must have an original Russian passport upon arrival.
From May 15 to November 2025 inclusive, the outdoor 50-meter pool will be closed for maintenance. The dates may be adjusted. During this time, alternative pools will be available on the hotel premises:
— indoor pool of building A (08:00 AM–08:00 PM);
— outdoor pool of building B (09:00 AM–08:30 PM);
— indoor pool of building C (07:30 AM–11:30 PM).
The work is carried out as part of scheduled maintenance to maintain established quality and safety standards. After completion of the work, the pool will be available for year-round use.
From 06.12.2024 car travelling in the Polana 1389 Hotel and Spa is possible only with winter tyres. It is forbidden to drive through the checkpoint to the Polyana 1389 Hotel and Spa.
The resort fee is charged from the second night of your stay.
It is possible to provide one extra bed in the room (for an adult or a child from 5 to 11 years old inclusive). The cost is calculated individually upon request at the hotel.
Parking services at the resort are paid for guests. Parking is provided in a multi-level parking lot next to the Grand Hotel Polyana. Guests can return to the hotel on foot or by using an electric car. Depending on the season, a shuttle runs.
Planned schedule of closure of the Gazprom Polyana Resort cable cars for scheduled maintenance:
Psekhako II-A2 — from 14.04.2025 to 30.04.2025; from 12.05.2025 to 30.05.2025; from 20.10.2025 to 31.10.2025; from 10.11.2024 to 14.12.2025.
Psekhako-V — from 14.04.2025 to 30.04.2025; from 12.05.2025 to 30.05.2025; from 02.10.2025 to 03.10.2025; from 10.11.2025 to 14.12.2025.
Psekhako-N — from 04/14/2025 to 05/30/2025; from 10/09/2025 to 10/10/2025; from 10/17/2025 to 12/15/2025.
Psekhako II-A3 — from 04/14/2025 to 05/30/2025; from 05/12/2025 to 06/15/2025; from 09/15/2025 to 10/31/2025; from 11/10/2025 to 12/14/2025.
Alpika K1-K5— from 05/12/2025 to 05/30/2025; from 16.05.2024 to 24.05.2024; from 23.09.2025 to 26.09.2025; from 29.09.2025 to 19.10.2025; from 31.10.2025 to 03.11.2025; from 10.11.2025 to 14.12.2025.
Depending on weather conditions, the dates of scheduled maintenance may be adjusted.
Commercial operation of cable cars may be suspended due to weather conditions.
Guests can go up on the cable car. Tickets are purchased on the website, at the terminal or at the ticket office.
Resident guests can use the parking service for their personal car, at the Polyana 1389 Hotel and Spa Resort. The cost is RUB 300.00 per day per car. Payment at the reception desk.
Guests can use the cable car to enter the Polyana 1389 Hotel and Spa Resort for free using confirmation or by last name/passport.
A taxi for checking in guests can also take them to the Polyana 1389 Hotel and Spa Resort reception desk. The taxi driver and guests must contact the receptionist to arrange their departure.

Visa information

If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All agreements are only made between you and the hotel.

Payment

In the hotel
  • In cash in the currency of the hotel — RUB
  • By card
    card-logocard-logocard-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more
8.1

Excellent

Based on 789 reviews from guests around the world.

9 reviews are available in your language

  • Cleanliness

    8,6

  • Hygiene products

    9,4

  • Location

    8,7

  • Meals

    9,3

  • Value for money

    7,2

  • Room

    8,2

  • Service

    8,4

  • Wi-Fi quality

    9,1

Reviews
Polyana Grand Hotel
  • Valerij

    leisure, couple

    April 2025

    Двухместный номер Deluxe (двуспальная кровать) (кровать king size), 7 nights

    9.9

    Fantastic

    Valerij
    April 2025
    Wi-Fi review:Wi-Fi was fast, no issues
    Hygiene kit:The kit was excellent

    leisure, couple

    • Cleanliness

      10

    • Location

      10

    • Value for money

      9

    • Service

      10

    • Room

      10

    • Meals

      10

  • Alexey

    leisure, couple

    October 2020

    Deluxe Double room (double bed), 8 nights

    4.3

    Average

    Alexey
    October 2020
    Wi-Fi review:Wi-Fi was fast, no issues

    What was bad

    Service is crap