until June 7, 2027
from 16,000 ₽
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leisure, couple
September 2024
Classic Double room (full double bed), 1 night
What was good
Nothing except the location
What was bad
I booked one night, and it was the worst experience. I won’t be returning to this hotel, as it doesn’t deserve five stars. The reception service was terrible; no one assisted us with our luggage, and after waiting nearly an hour to check in, I was informed that the room wasn’t ready. The furniture in the room was old and in poor condition.
Moreover, the concierge service was unwelcoming, and the housekeeping staff wo
Dear Guest,
First of all thank you for choosing National hotel for your stay in Moscow.
We are sorry that your stay was not perfect for you. We follow the reviews with the attention and are constantly working on the quality of the service provided.
We will be sincerely glad to see you again and hope that next time your stay will leave an exceptionally positive impression.
With best wishes,
Elena Pozolotina
Front Office Manager
leisure, couple
September 2024
Classic Double room (full double bed), 3 nights
leisure, couple
Cleanliness
10
Location
10
Value for money
10
Service
9
Room
10
Meals
leisure, company
September 2024
Classic Double room (twin beds), 4 nights
leisure, company
Cleanliness
6
Location
10
Value for money
7
Service
10
Room
6
Meals
leisure, solo
September 2024
Classic Double room (full double bed), 1 night
What was good
Beautiful old hotel, with some modern touches.
What was bad
Wifi was a bit slow for Zoom so I had to switch to cellphone data.
Dear Guest,
Thank you for choosing National hotel for your stay in Moscow. We have already left your feedback to the Internet provider company.
We are happy to know that you enjoyed your stay with us and looking forward to see you in our hotel very soon.
Sincerely,
OlegTrukhan
Chief Concierge
leisure, couple
September 2024
Classic Double room (full double bed), 6 nights
What was good
Great location, in the middle of everywhere, quiet, perfect room size, helpful reception and English speakers, currency exchange inside the hotel. Next to the Metro station, cross the street to go the red Kremlin square and Gum mall.
What was bad
Unsatisfied Air conditioning for summer, random room service (not good everyday).
Dear Guest,
First of all thank you for choosing National hotel for your stay in Moscow.
We are happy to know that you enjoyed your stay with us and looking forward to see you in our hotel very soon. We have provided your feedback with the working of air conditioning to the technical department.
Sincerely,
OlegTrukhan
Chief Concierge
leisure, couple
September 2024
Classic Double room (full double bed), 2 nights
What was good
Everything was good really we like the hotel and the staff working there
What was bad
-
Dear Guest,
First of all thank you for choosing National hotel for your stay in Moscow.
We are happy to hear that you enjoyed your stay with us and looking forward to see you in our hotel very soon.
Sincerely,
OlegTrukhan
Chief Concierge
leisure, company
September 2024
Classic Double room (twin beds), 2 nights
leisure, company
Cleanliness
1
Location
10
Value for money
1
Service
2
Room
2
Meals
2
business trip, solo
September 2024
Double Studio with Kremlin view (full double bed), 1 night
What was good
I liked an extremely excellent level of service by reception and restaurant stuff. They were very helpful and polite. Please do not expect smiley service, in Russia can be kind and polite in without a big smile on their face. I certainly liked the location very much. I liked this little trip into the history and the atmosphere of cultural enrichment! Certainly will stay here once more!
What was bad
There is nothing I didn’t like
Dear Guest,
Let me thank you for visiting the National Hotel and for sharing your impressions of your stay with us.
We are very glad that you highly appreciated the work of our staff and the unique historical atmosphere of the hotel.
We hope that you will choose our hotel for your stay again!
Kind regards,
Oleg Trukhan
Chief сoncierge
leisure, solo
August 2024
Classic Double room (full double bed), 11 nights
What was good
Location was awesome.
Used metro by hotel to get around.
Also walking distance to the opera theater.
What was bad
-
Dear Guest,
Let me thank you for visiting the National Hotel and for sharing your impressions of your stay with us.
We were pleased to see that you highly appreciated the location of the National.
We hope that you will choose our hotel for your stay again!
Kind regards,
Oleg Trukhan
Chief сoncierge
leisure, couple
July 2024
Classic Double room (full double bed), 3 nights
What was good
Location
What was bad
Furnished