Name: Eko-Termal
Address: Urochyshe 2, Mukachevo, Mukachevo, Mukachevo, 90223, Ukraine
Rating: 5

24-hour reception

Heating

Garden

Terrace

General

Non-smoking rooms

Room service

Family room

Rooms

Ironing

Laundry

Services and amenities

Common kitchen

Restaurant

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Hiking

Recreation

Free parking

Parking

Outdoor pool

Pool and beach

Fax and copy machine

Business

Pets allowed (free)

Pets

Location

At the hotel

Uzhgorod

Eko-Termal

Mukachevo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6 bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

In a word, a disaster. For a price of €120 per night (4700 UAH), at the very least, when it comes to restaurant services, let's break it down:

1. **Breakfast:** It's served only from 9:00 to 10:30 AM, and there's only one meal option, which is brought to your table. For example, we had an omelet, a tomato, and a sausage. When I asked if I could get some mustard or ketchup, they responded that they didn't have any. By 9:30 AM, there was no more tea. By the way, the internet is a nightmare, both with the connection and getting it to work. It keeps cutting out, and the connection is weak. There are no spoons in the room, and overall, there are no spoons in the resort—not in the room, nor even at breakfast in the restaurant when you have "coffee."
For lunch, you have a designated time, so if you're sitting outside in a "gazebo" and having lunch, after about 30 minutes, the waitress comes and tells you that you have to leave the table because other people are coming to eat there :D WTF.

2. **The restaurant itself:** You can't buy anything directly in the restaurant. First, you have to go to the reception, which is 150 meters from the restaurant, to top up your credit. Then you go to the pool area to the "pizza bar," where you can buy a Coca-Cola with the credit you just topped up. For lunch and dinner, you need to make a reservation in advance; if you miss the reservation, you won't have lunch or dinner. If you're sitting in the restaurant at, say, 6:50 PM and want to order something like coffee, Coca-Cola, or a cake, and you haven't topped up your credit on your wristband, you can't order anything. You have to walk to the hotel reception to top up your wristband, then go to the pizza bar to order, and finally return to the restaurant—WTF :D By the way, the restaurant closes at 7:00 PM :D I think the owner of this nonsense should visit cultured Europe to see how resorts operate for the price he charges per night in other developed countries. A piece of advice for the owner of this dump: If you have many visitors and the restaurant has limited capacity, make sure it’s properly organized. If you can't manage that, DON'T DO BUSINESS.

DISASTER RESTAURANT and SERVICES

I have been in this hotel for  5 days with my mother. We wanted to go for the thermal springs and saw this hotel on booking. On photo Eco - thermal looked really good so we decided to booked it.

When we arrived to the hotel first Strang thing was that our keys didn’t open a door to the room. Was asked to changed it but receptionist said that its too late we arrived at 6-7 p.m ( Yeah that’s toooo late) So she gave us ordinary keys instead of magnetic ones.
And all that time we were runing from our room to the reception.
In the morning we go to the brake fast that should be from 9-11 am. We came to the brake fast at 10 am and there was no more food. 
We asked an administrator and got an answer that we should to wake up early because  they cannot normally calculate the amount of food.
So we go to the restaurant and asked cook about timing for which this woman covered my mother and sent her away. 
Every day when we asked about some service that “Eco-Thermal” provides on its site every day personal just ignored us or argued with us.
On the last day my mother asked about kettle and but the cook publicly humiliated her by saying that she eats a lot and shouted at her, at a guest who pays 2,000 hryvnias a day for, it is not clear what.
I’ve never came back to this hotel and never recommend to someone this place.

Eko-Termal

Popular amenities

Location

Available rooms

Location

Description of the hotel

Services and amenities

Popular

General

Rooms

Services and amenities

Meals

Internet

Recreation

Parking

Pool and beach

Business

Pets

Conditions of accommodation

Conditions of accommodation

Payment

Payment

For corporate clients