Name: Holiday Inn Express & Suites Eagle Pass, an IHG Hotel
Address: 2007 Veterans Boulevard, Eagle Pass, Eagle Pass, Eagle Pass, 78852, United States of America
Rating: 7

Laundry

Services and amenities

Restaurant

Meals

Swimming pool

Pool and beach

Beauty and wellness

Family/Kid Friendly

Kids

Location

At the hotel

Eagle Pass International Center for Trade

Fort Duncan Regional Medical Center

Piedras Negras International Airport

Holiday Inn Express & Suites Eagle Pass, an IHG Hotel

Eagle Pass

child-bed

child-bed-fee

external-private-bathroom

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

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water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Stayed at this hotel for 5 days 4 nights during a recent business trip in the area. I found the staff approachable and chatty and made to feel welcome then all. The evening menu was a little limited with steak, burger, lamb and two fish dishes, however I would highly recommend the burger. 

Check in was efficient especially after being up at 4am (3am local time ) and not getting to the hotel until 5pm. My room (117) was sort of a mini suite with a living room/work area and kitchenette. And bathroom/bedroom. Both the major rooms had large TV’s although there was minimal English speaking channels and you could only find the occasional English speaking TV program.   

The hotel offers a shuttle to the airport a few km’s away. There’s little in walking distance to the hotel so you will need to use taxi or hire car to get around

Nice hotel, close to airport

What can l say… not very impressed! I don’t want to give it one star but you don’t have that option…

I checked in with someone called Emma at the reception desk and she is not very nice… l get the impression she does not like her job; very short and off hand… why do we have to pay the hotel upon check in and not when you check out… I travel for business all the time and no other hotel does this. What also annoyed me was the fact l am a Platinum Elite Member and stay a lot of the time in IHG hotels and Hilton Hotels around the world and one of the benefits is breakfast is included in my stays… but no not at the Holiday Inn which is a part of IHG! Why is this? You know l will have to think more of staying at the Hilton Hotel now, l never get all this hassle. 

I ordered a meal last night… a simple burger and l asked for it to be well done… it came pink in the middle so the waiter got me another one and again still pink in the middle… what is happening 😠 l could not eat it (l don’t want food poisoning)…and l was still charged for it: the waiter apologised but come on it is not his fault he said he stressed ‘well done’ so of course l am not happy! 

Lastly, what l have found is the pillows in France is not good… Holiday Inn you need to change these as they are lumpy and not comfortable… l woke up this morning with my neck hurting due to this.. 

I am quite a positive person and treat people with respect and honesty but in this case l have to voice my opinion… and not stay at another Holiday Inn again in France.

Holiday lnn Marseille Airport 😠 not a good hotel!

Our overnight at this fairly standard airport hotel (around 1 mile from the terminal) was considerably enhanced by the reception staff and the shuttle bus service. The receptionist told us how to get up to Aix en Provence - 30 mins on the airport - Aix bus) where we had a fabulous dinner at Avez restaurant in Place Ramus. The bus took us back and forth to the airport like a personal taxi. A great end to our trip to France

Friendly and helpful service

Outstandingly convenient for overnight before an early flight out of MRS.  Room is newly updated, comfortable, and quiet.  Couldn't ask for more in this situation.  There is a nice dining area and a lovely pool.  This is a very well appointed hotel for an airport location.

This is now HOLIDAY INN - IHG Group

Fine hotel located very close to the airport. Pretty small room, but clean and ok for staying one night when you have an early or late flight. Functional & not fancy, but they fixed us a takeaway breakfast when we had to leave the hotel at 4 am which was a nice touch. Leaving the hotel, driving to car rental return and getting to the check in desk  took around 10 minutes. Another good feature of this hotel is the on-site free gated parking lot. Good choice for a short stay.

Perfect hotel when you need to be close to the Marseille Airport

Overall, not bad for an airport hotel. Easy shuttle service and easy check-in. Good restaurant. My only issue was that there as a coffee maker, but no coffee and a teakettle but no tea. Would have been very helpful for the early morning flight  

Golden Tulip Hotel Marseille Airport

Booked a room for my two daughters who arrived late in the evening at Marseille airport. Upfront I arranged the shuttle service to pick them up from the terminal for their safety. It's never a good idea for two blonde girls to hang around at night at the airport terminal. But, on arrival no shuttle bus and also the hotel was not picking up the phone whole evening. Finally they had to take a taxi to the hotel. The hotel didn't want to refund the taxi costs. Then, next day, my daughters had to wait until we arrived by car from The Netherlands. But due to heavy traffic we arrived around 3pm. They were not allowed to enter the pool area to spend some time waiting because they had to check out at 12am. It wasn't busy there at all, so whats the problem? But the unfriendly ladies at the reception didn't have any empathy with that. 
The employees at the reception were extremely customer unfriendly. Then, when I arrived to pick them up, finally the manager settled the taxi costs. This hotel was entirely against my expectations, not worth 4 stars ****. Customer unfriendly, not helpful, not open for any feedback to improve their services. We won't stay here again unfortunately.

Extremely customer unfriendly. Against expectations of Golden Tulip hotel Group

We had a wonderful stay at the Golden Tulip Marseille Airport. The staff were exceptionally friendly and helpful, from the reception staff to the chef. We visited the nature reserve that is walking distance from the hotel, where you can see flamingos and other birds, a nice surprise for an airport hotel!

Excellent customer service

5 stars for Patrice who worked hard during breakfast time to deliver best possible service to his customers. Job very well done Patrice! Thank you for making us feel welcome and for speaking such a good English. Keep up the great work.

Best breakfast service

The room was unbearably hot. We could not control the temperature. For goodness sakes, it was January! However, the windows were sealed shut, we could not open them for relief and the staff controlled the temperature and would not change it. There was no air circulation, just a hot stuffy room that was impossible to escape. We spent an absolutely miserable night not sleeping because the room was so hot.

Holiday Inn Express & Suites Eagle Pass, an IHG Hotel

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