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Privacy Policy

This Privacy Policy applies to the use of services provided by Emerging Travel Inc. which are made available at Ostrovok.ru website (hereinafter referred to as “Website”) or through other platform or device (including without limitation mobile applications) (hereinafter referred to as “Services”) and describes information that we collect about you and how we handle such information.

This Privacy Policy takes effect on the date indicated on the last page. If you use the Services, you confirm that you accept this Privacy Policy.

In order to provide you the Services on the Website, Emerging Travel Inc. (hereinafter referred to as “Ostrovok”) and its subsidiaries collect certain information about you.

What information does Ostrovok collect?

In order to provide the Services, Ostrovok may have to collect two types of information about you:
1) “Personally Identifiable Information” includes such data as your name, last name, email address, telephone number, billing information (including bank card details) and other information which lets us determine your identity. Such information may also include data about other people you make reservations for; in this case you should obtain consent of such individuals prior to transferring such information to Ostrovok.
2) “Non-personally Identifiable Information” does not allow Ostrovok to know who you are, specifically. Such information may include without limitation data about your web browser type and version, IP addresses of users who visited the Website, but it does not allow Ostrovok to determine your personality. Non-personally Identifiable Information also includes aggregated data.

Why does Ostrovok collect information?

Ostrovok collects information for the following purposes:
1) Processing and completing online accommodation reservations;
2) Improving the quality of the Services;
3) Providing you with special offers and news (with your prior consent);
4) Analytics, statistics and troubleshooting;
5) Preventing illegal actions and defending our legal rights.

How does Ostrovok collect and use information?

We don’t collect your Personally Identifiable Information unless you enter it by yourself during the registration (subscription) and/or accommodation reservation or otherwise deliver it to Ostrovok.
We may collect Non-personally Identifiable Information which your device (web browser) transfers to our web servers during your usage of the Services.
Ostrovok seeks to provide Services adapted to your needs and preferences. For this purpose Ostrovok uses web cookies and page tags while providing Services (hereinafter referred to as “Cookies”). These are small pieces of data your web browser and our web servers send to each other in order to store your Website preferences, interface language or to track your use of the Website, and that can be saved on your device. You may choose not to accept cookies by configuring your web browser, but in this case Ostrovok cannot guarantee all features of the Services to work properly.
Ostrovok may collect your travel preferences based on your use of Services and Website and may offer you advertising relevant to your preferences.


Ostrovok takes all necessary safety measures including reasonable precautions to protect your personal information; the collected information is available only to those employees who may reasonably need it to fulfill their tasks to provide the Services. Nevertheless Ostrovok may share information about you with its contractors and business partners (including, but not limited to hotels and other accommodation service providers; affiliates; bank card processing companies etc.), subsidiaries and/or competent governmental bodies and courts under respective order. We may also share your information in connection with a corporate transaction and we may share aggregate or anonymous information with third parties including advertisers.
You may choose not to provide us any Personally Identifiable Information, although in this case you may not be able to make a reservation or use the special features of the Services; you may add or update your information on the Website using your login and password obtained during your registration on the Website. As described above, you may configure your web browser not to accept cookies or delete cookies at any time.


In order to reflect changes in privacy policy, Ostrovok reserves the right to amend this Privacy Policy from time to time. All changes will be posted on the Website and will take effect at least 15 days after being posted. You should check this page regularly; if you object to the changes, email Ostrovok at hi@ostrovok.ru before the new effective date to delete information about you and Ostrovok will do so (such information may still be kept in our backups though). Your continued use of the Services after the new effective date will constitute your acceptance of the changed Privacy policy.


The Services are not intended to be used by children. Thus we never collect Personally Identifiable Information of such users; if a child provides us with certain information, we may use it to inform him or her that we need parental consent to process his or her information.

Emerging Travel Inc. 3500 S. DuPont Hwy, in the City of Dover, County of Kent, Zip code 19901 Address for correspondence: 15 bld. 43, Rochdelskaya ulitca, Moscow, Russia, 123022

Effective date: May 28th, 2013

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