Name: Sar'Otel Boutique Hotel
Address: Rr. Kostandin Kristoforidhi 1, Tirana, Tirana, Tirana, Tirana, 1001, Albania
Rating: 9

Air conditioning

Smoke-free property

Heating

Garden

Terrace

General

Minibar

Safe (in room)

Rooms

Telephone

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Shuttle

Transfer

English

Languages Spoken

Parking

Location

At the boutique hotel

Room amenities

Tirana International Airport

Sar'Otel Boutique Hotel

Tirana

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

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6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

A mixed bag stay. The room was a reasonable size and very clean. The bathroom was clean. The bed was large and comfortable with good pillows.  There was a balcony,  room safe and fridge. Hotel has a lift, restaurant,  bar with outdoor seating and a coffee shop. Air conditioning is good in room. Wifi is slow at times, but you can eventually get everything done. The room has no privacy at night, however.  Numerous windows look into room from surrounding buildings, but curtain only covers part of the window, so if you have the light on at night,  there is literally no privacy. It also fails to keep lights out during the night.

Comfortable bed, central location 

Location is excellent, rooms little outdated but comfortable and functional. Beds are great, rooms are quiet, shower, wifi and breakfast are all excellent. Best about this hotel is the staff, particularly Gerando at the reseption. He went beyond all expectations by arranging a trip to Durres for us, by booking beuty salon and massage appointments for us etc. etc. Other staff members at breakfast and at reception were also great. Hotel has a lovely little garden at the back.

Great staff in a lovely little hotel in Tirana center

An excellent value for money option right in the heart of Tirana (a few minutes on foot from the main square). The staff are extremely helpful and the service is great. Rooms are well-equipped and the bathroom is spacious. Decent breakfast which includes some local Albanian options. The view from the balcony may not have been the best, however that is but a minor gripe. Would definitely recommend Sar'Otel to anyone looking for a solid hotel in the centre of the city. 

A great hotel in the centre of Tirana

My partner and I decided to take an impromptu trip to Tirana to immerse ourselves in the wonderfully festive frivolity this zibrant, 'up-and-coming' city has to offer. We were so pleased we decided to book at Sar'Otel. 

Firstly, we were informed to catch the bus from the airport at only 400 Lek (£3.60) per person that drops you in the cente at Skanderbeg Square. The hotel is a very short walk from the drop-off spot - testement to its excellent central location - as we were greeted with joyous hospitality from the Assistant Manager, Elsa. 

Side note: Elsa is truly wonderful, infectiously smiley and incredibly helpful member of staff.

Check-in was quick with access to free WiFi and Elsa's personal recommendations for places to visit; traditional eateries; Albanian custom and much more. 

Taking the short lift to the third floor we were welcomed by the embrace of a colossal bed, a fair sized en-suite and personal balcony. Yes, the balcony view is ever so slighted limited, but this is once again testament to the Tirana investment in unique and exploratory architecture. The mini bus was stocked with food and drinks available at a minimal cost. I would say drink the water as tap water can be sketchy in the country.

We ventured out for the evening (visiting many of Elsa's recommendations) and enjoyed the temporary Christmas Market in the main square - roughly 3 minute walk from the hotel. On our return another member of the hotel staff offered us a glass of Raki as we played cards on our balcony and retired for a blissful evening of slumber. The electric black-out blind created a darkness paralleled only by the depths of the mariana trench. 

Morning bought even more surprise with a beautiful continental breakfast and coffee (+ soft drinks) available upon request. I personally opted for a mixture of fruit, yogurt, muffin and sausages; an odd combination but one that helped with the Raki hangover! 

Heading back to the room we quickly collected our items and set out for another day exploring. 

Side note: we visited all of Albania's landmarks and I would recommend the climb to the top of 'the pyramid' to feel as if you were scaling the opposite 'Dajti mountain'.

Sar'otel was as perfect as the city made us feel. 

December dash

The hotel is in a good location. The front line staff (reception and restaurant) are friendly and efficient. The rooms are comfortable. In these respects the hotel deserves its good reviews. However, the management response to complaints needs examination. One of my nights at the hotel was ruined by the malfunction of a door alarm (persistent bleeping) which could not be fixed by the night staff. I was unable to accept a free night's stay and was not offered any alternative compensation for a very unhappy night. For the sake of future guests, there is a significant need to improve managerial response.

Good hotel needs review of management response

A great location just off the main square, but set back from main roads. Easy to get to from the main bus stop from the airport. Lots of seating down stairs and its own court yard type area with bar.
Staff were really friendly and helpful!
We had a room on the 2nd floor with small balcony, clean, beds comfy and AC.
Buffet breakfast which was very good!
Really enjoyed our stay here!

A great location and stay!

The hotel overall is very nice. It is centrally located, has lovely staff, a delicious breakfast buffet and stylish, comfy rooms. 

I’d also like to make mention of a staff member who especially helped out by using his personal phone to call collect to Canada to sort out my bank card issue. 

My negative related to the fact that on their website they specifically mention that they have a spa and offer massage to guests. However, this turned out to be false and when I sent an email of question/complaint, I got no response. The front desk staff told me it has been since Covid but the they certainly should change their website. 
I would probably have booked somewhere a little cheaper if I had known this as that was that  we main reason I booked at this location. It was my most expensive accommodation in a six week trip in the Balkans.

Disappointed with Communication

very good service. staff was polite and helpful. hotel rooms was clean. i went there and recepsionist helped me to get my room. it was coffe offered to the rrom also the meals was very delicions. i would defenetly reccomend it

very good service

Lovely hotel. Fantastic location, near the new market and lots of bars and restaurants, short walk to Blloku and other interesting areas.  Short walk to the central bus terminus.  The staff were extremely friendly and pleasant.  Lovely buffet breakfast with lots of choice.  Good sized bed, all rooms air conditioned and ours had a lovely balcony too.  Very quiet at night.  This is a very reasonably priced hotel for what you get.   Would definitely recommend if you are in Tirana.  

Excellent value central hotel.

This lovely place in the heart of Tirana is well runned by a young stuff ready to satisfy every customers' request. Breakfast is quite rich and the room was confortable, (maybe the bathroom is too small for two).

Sar'Otel Boutique Hotel

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