Name: Hotel del Clos
Address: Ctra Gral El Tarter, S/n, El tarter, Canillo, El Tarter, El Tarter, El Tarter, AD 100, Andorra
Rating: 9

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Bosc Ski Lift

Soldeu Ski Lift

Soldeu Ski Resort

Mirador Roc Del Quer

Parc Natural de la Vall de Sorteny

Lake Engolasters

Madriu-Perafita-Claror Valley

Carmen Thyssen Museum of Andorra

Perfume Museum

Saint Andrew Church

Parc Central

Church of Saint Stephen

Església de Sant Esteve

Placa del Poble

Casa de la Vall

La Margineda Bridge

TSD du Belvedere Ski Lift

Andorra–La Seu d'Urgell Airport

Hotel del Clos

El Tarter

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Guests; Rashy Barry and Sam
We have just returned from the most fabulous skiing holiday we have ever experienced which was made possible by the exceptional hosting skills of the staff employed by Neilsons at the Del Clos Hotel in El Tarter. What exemplary attention to the needs of their guests – and I use the term guest rather than customer since that is exactly how we were treated in this  uniquely welcoming hotel.
The room, by any standard, was spacious and had a beautiful view of the mountains and piste runs. The beds were extremely comfortable and fresh towels were provided every day according to our usage. We were also delighted to find that the bathroom was equipped with a bidet which is very often a feature missing from most ski hotels.
The public lounge area was spacious and very comfortable and relaxing with a very homely feel to it.
The restaurant, which was enormous, was superbly managed and provided a great variety of choices for both breakfast and evening meals with options available for everyone’s taste. Special requests were accommodated by Sotos who ran the restaurant operation and was extremely helpful in providing off the menu meals for people with special dietary requirements including myself where a low card high protein diet is essential.
Of special note was the large pot of steaming hot porridge which was always a welcoming sight first thing in the morning together with the live stand manned by Stelios, the Head Chef, who produced very tasty omelettes, fresh on demand, plus boiled eggs if required.
Our meals were always attended by very personable and efficient service from either Bruno or Joachim.
We always left the restaurant feeling pleasantly well fed.
Special mention also to the hotel manager Juan and his assistant Pablo who were always around to attend to any issues, or problems, which arose from time to time including one situation where a guest had been injured on the slopes and transferred to hospital. Juan and Pablo provided valuable assistance and support to the relatives and helped to minimise the administrative difficulties which inevitably arise as a result of such a situation.
In short, the hotel was run with the guests placed firmly at the top of the hotel’s list of priorities, and our stay was impeccably managed throughout. We have been to many places over the years on skiing trips including, France, Austria, and Italy but this has to be, without any hesitation, the best skiing holiday we have ever had and I would not hesitate to recommend the Neilson Del Clos – exceptional in every way.
With regard to the skiing, we were expecting something inferior to the Alps but were pleasantly surprised to find that our expectations were wide of the mark since the skiing was delightful with ample pistes at all levels from novice right through to experienced skier. We were particularly delighted with the weather which was sunny all week and made the experience all the more enjoyable.
All in all, a great week with an exceptional hotel and plenty of good weather and super skiing.

A great week with an exceptional hotel and plenty of good weather and super skiing.

Absolutely fantastic hotel and staff and I mean everyone, the manager, bar staff, waiters, chambermaids, receptionists, Neilson Reps, etc. they really could not do enough for you and so friendly. Made it a truly lovely experience. I additionally needed a bit extra help after suffering an injury on the slopes, but I was totally looked after by the staff, including a lift down the snowy slope to the coach in a car on departure, being collected from the medical clinic by the manager as well as making sure I had all paperwork together for my insurance claim and to be able to fly home. Thank you sincerely for the assistance at a worrying time. The whole party loved their stay, thanks again. Would not hesitate to stay again.

Friends and Family Ski Holiday

Just come back from a brilliant week of skiing in Andorra with Neilsen ski (It was  a group of 11 of us)

We stayed as we did last year and twice before that at the NEILSEN hotel Del Clos in El Tarter,Andorra..A cracking hotel with fabulous staff who really can’t do enough for you ,they bend over backwards to help you out!)

From the hotel manager through to ALL the staff, each and everyone did their absolute best to accommodate us!

Our whole NEILSEN package was excellent value for money.We did a day with our mountain guide (Henry,who also doubled up as entertainments for disco bingo/quiz and other stuff!)

FOOD-Excellent 
ENTERTAINMENT-Excellent 
STAFF-The best!
SKIING-Best piste groomers (ever)  who worked wonders on giving us the best slopes and skiing experience we could have!

We are already planning nexts years group  trip to Hotel Del Clos,El Tarter,Andorra!

NEILSEN -HOTEL DEL CLOS-EL TARTER -ANDORRA

The hotel is perfectly located 300m from the lift and 200m from the hire shop which also has a chair lift right outside.
The food for all meals was delicious, full English and continental, and different porridge daily. The chef is happy to cater for needs and preferences. The daily afternoon tea is a great welcome after a day on the slopes then happy hour begins in the bar.  The beds are extremely comfy with 2 pillow options of firm and soft. All the staff are helpful, happy and knowledgeable. Pablo on reception, Martina in the bar Sam and Henry provide great entertainment. I'm not one for pub quizzes but it was actually fun in the bar with the Neilson guys.  Met some lovely people in the bar too who were there on holiday and we'll probably keep in touch.  All in all, not much could be improved. Hairdryer in the bathroom, bodywash, shampoo and conditioner, bath and shower, plenty of wardrobe space, fabulous balcony (optional by request). Lift to all floors, lovely quiet room to sit and relax. Looking forward to visiting again! 
The location is great a very short walk to The bars,  clubs and restaurants or you can stay in the hotel as they have everything you need onsite. 


 New year 24, Hotel Del Clos, Neilson Andorra, El Tarter

It was my 4th visit to Neilson Hotel Del Closs - one week of intense skiing in February 2023 in the whole of Grandvalira. 

The hotel Manager Juan is clearly devoted to running Del Closs very well with a nice personal touch  and you feel it everywhere. The staff working with him show at every level that they truly care and want to ensure you have a great time in Del Closs . 

The Head Receptionist Perica and other Reception Team staff members welcome you very warmly and offer advice and care which is rare these days in many hotels. the Reception Team and Juan also say their farewell at 4-5 am every Saturday. 

 The food - buffet meals have improved considerably since my previous visits, the first one 27 years ago and then again in 2018 and 2019. The restaurant offers variety of meals which are delicious and very healthy. I  am sure that the tremendous improvement of food quality is due to a new Head Chef who comes from the Greek island of Kos where he works in a 5* hotel in summer. In the evenings he surprises the guests with fantastic themes of Catalan and other meals. His soups, second courses, salads and deserts are a sheer delight. Breakfast are also wholesome with good porridge and everything else skiers need to enjoy their day in the mountains. I should also mention the very  hard working waiters and cleaners. I am very grateful to all for enabling me to enjoy  a magnificent week under their caring wings. Bravo and thank you all!   

MAGNIFICENT ONE WEEK (FEB 2023) at NEILSON HOTEL DEL CLOSS - (solo skier)

I have just returned from a wonderful week's skiing in El Tarter, Andorra. I travelled with Neilson's and stayed at the Hotel Del Clos. It was absolutely brilliant and the Neilson team were outstanding! The whole experience was exceptional and I would thoroughly recommend Neilson's. In particular, I would like to thank Henry, Sam, Chris and Tadgh for making the week so memorable.
The Hotel was very well run and everyone went the extra mile to make the holiday so enjoyable. The "Mountain Expert" programme is a unique feature and so worthwhile. It really did make the week! I will certainly travel with Neilson's again.

Brilliant Ski Trip in wonderful location with Neilson's

We visited the Del Clos w/c 22nd Jan for 7 nights and we had a fantastic time. We took our 8 month old daughter as we knew they had a kids club and this proved to be an excellent choice. 

The childcare was Person centred to our baby and not generic. They were a professional team with plenty of experience. 

The food was great lots of choice and generally well cooked. This is a buffet style service which best suites this type of holiday and was great for family's. 

My wife and I would firmly recommend this package holiday through Neilson for any couple or family. However, if booking as a lads holiday I would say there are better places for the apres ski and this place is not for you. 

Family Ski holiday 

Another fantastic stay! The Neilson staff are so welcoming and helpful. Nothing is too big of a request. It is a bit of a trek to the ski lifts but it just adds a bit of exercise to an already adventurous holiday. We fully recommend this hotel and will be returning in the future. 

Amazing hotel stay

Where do I start? We were looked after so well by all of the wonderful staff at hotel del clos, from our very late arrival on the 23/1/22 they went out of their way to feed us - nothing was too much trouble.  
The rooms are spacious and cleaned every day, they were immaculate. 
The food catered for everyone’s taste, it was simple and plentiful and we enjoyed the variety very much.  
Drinks are generally done on a cashless system - a pint of Estrella costs €4.50 and bottles of wines start at around €16 - there is happy hour every day at 5:30-6:30 you get 20% discount and there are a couple of discount nights on wine too.
Mountain Expert sessions are AMAZING! Your rep comes along for the ride too, it’s a brilliant way to get to know the mountain and find out local knowledge too.  Try one at least before you discount it!
Big shout out to Sam and Amelia for just being so ace, nothing was too much trouble! Anastasia in the restaurant was charming and helped us choose nice wine and got me my boiled eggs.  The staff make this hotel, such an amazing hotel del clos family! Thank you sooooo much!
Book a locker at the bottom of the slopes, it really saves the trek back up the hill to the hotel being hard work. €42 for the week.
Do the quiz night - Sam and Alex put a unique twist on it! Really loved it. And the live music night was amazing too!

My only gripes were the lift was broken… but it kept us fit, so we just had to suck it up & it was a tad too warm in the hotel at times.  
Not enough to moan about - still gets 5/5 from us

Book it!

Just returned from a great weeks skiing in Andorra with friends & safe to say that previous reviews on this hotel aren’t exaggerated. It really does deliver. I have stayed in a better ski hotel, especially not at the price paid.
We had a warm, friendly welcome from reception and a quick check in which set the tone for the week.
The bar which we soon visited was comfortable with decent selection of drinks and good value prices. The terrace is very tempting on a sunny day too. Drinks can also be taken in the lounge opposite too which was even more relaxing. 
Rooms spotlessly clean throughout the week with a powerful hot shower-(no sign of the reported cold showers mentioned on other reviews)
Restaurant offered a good choice everyday for breakfast plus a choice of two mains and two desserts of tasty food in the evening. ideal for post ski and the restaurant staff were friendly & efficient. 
Plenty of room in the free lockers for skis and boots. It would be ideal if the hotel was closer to the lifts as it’s not a great walk to the lifts in ski boots but it’s not too bad-I’ve had a lot worse and you can hire lockers at Nordic for €42 by the lifts. 
Hard to fault the hotel. Only grumble I’d have is it was that some of us found it uncomfortably hot at times but that might be ideal for someone else.
Overall, fantastic hotel with fantastic staff & I’d definitely come back, hopefully next year.


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