Name: Posada del Jacaranda
Address: Andresito 145 Caraguata,Andresito, Puerto Iguazú, Puerto Iguazú, Puerto Iguazú, 3370, Argentina
Rating: 9

Air conditioning

24-hour reception

Smoke-free property

Heating

Garden

Terrace

Dryer

General

Non-smoking rooms

Room service

Family room

Cable TV

Minibar

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Mosquito net

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Concierge services

Luggage storage

Wake-up service

Telephone

Services and amenities

Snack bar

Vending machine

Meals

Internet access

Internet

Airport transportation

Transfer services

Transfer

Spanish

English

Portuguese

Languages Spoken

Tour assistance

Tourist services

Sun Deck

Recreation

Offsite parking reservations required

Parking

Swimming pool

Outdoor pool

Beach/pool towels

Pool and beach

Solarium

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Cataratas International Airport

Cataratas del Iguazu International Airport

Alejo Garcia Airport

Posada del Jacaranda

Puerto Iguazú

We went to rest and got it. Almost everything. The excellent care is always there for what you need. The room and bathroom are very spacious. Good breakfast. The pool area is always well taken care of. We recommend it.

 Holidays

After our debacle across the street in the deplorable Ecohostel , we found refuge in this wonderful small hotel . Nice big room , spacious bathroom , view of the pool and garden and a really good breakfast .The owners gave much practical jnfo about trips to the waterfalls , fixed a shuttle to the airport . Did all they could to make our stay pleasurable.  I would highly recommend it . 
And not only for the cups of tea that Rosanna made in the evening before we went to bed . Thank you .

Highly recommended quiet small hotel .

Very nice place, the rooms all equipped with TV, air, refrigerator and 10 in cleanliness, the staff very attentive always and the location is very good, close to the center, the route, the collectives etc. I would again choose you.

Very good.

We went as a family, occupying two beautiful rooms, super comfortable, with very spacious bathrooms. Rich and varied breakfast. Ideal swimming pool for kids. Relatively close to the center. Owner and staff very kind, always willing to help. I would definitely return.

I would choose this post again!

I came to the hotel today, booked a lot in advance, and I was given a room with a bad air conditioner, if you were in this kind of climate, you could imagine the humidity and the wind in the room, asked to change the room, and it didn't come up, and instead of helping with the taxi and looking for or recommending another hotel, I, the girl, was just sent by the owner himself in the most rude form. While I didn't say a single rude word, I was just trying to explain to him that it's impossible to live in these conditions.

The owner is boor!!! Hotel owner-ham, no staff!

We stayed there for the long weekend of October 12th, for three nights. Everything great! Nardo, it's super friendly, as well as his entire team. Super helpful and ready to answer all the questions you have all the time, places to eat, excursions, activities, absolutely everything is answered. The perfect facilities, it cleans the ten points. It has a refrigerator, which is essential to keep a cold drink in the hot days like the ones we've been through! As well as air conditioning and battery. Near the area of restaurants and bars. Also the station where the collectives, who are waiting for a cataratas (money and brass), are in the center, on duty.

Todo perfecto is perfect.

Location: The hotel is located approximately 15  minutes walking distance from the Town Centre Caraguata. It is only a short distance off (less than 5 min walk)  the main street AV. Victoria Aggurre  leading to Iguazu Falls. At the corner of the street is a supermarket, which opens only at 4pm. In front of the supermarket, there is a bus stop. As such, on your way back from the falls you can get down from the bus at this bus halt. As the buses going to falls come fully loaded with passengers, there is a need to go to the central bus station which about a 15 minutes of walk from the hotel. The restaurants are located on the way to the town center area on the way to the central bus station. A Nacion Bank with an ATM is also located at the Town centre along the street AV. Victoria Aggurre just by the side of the hospital.
Amenities: All the electrical plug sockets (see photo) were Type I similar to what is used in Australia. Wi Fi did work well. There was no coffee/tea making facility as expected. The furniture was adequate for the price paid.
Reception/Service: Reception was extremely pleasant, courteous and helpful.   The manager (may be the owner) who was on duty in the mornings was fluent in English and was extremely helpful in every way. There was one receptionist on duty in evening, who was unable to speak a word of English, but managed to give us the directions to Nacion Bank ATM entirely with the help of Google translator.  This is very much appreciated. He even wrote down in a piece of paper what was translated to English.
Cleanliness: Vey high standard of cleanliness.
Breakfast: The breakfast is served almost next to the reception area.  In consistent with the price paid, the breakfast was continental type with no hot dishes, but with pastries, fruits, cold meat, cheese etc. 
Additional Comments: A very quiet location. This is a very good 3-star hotel. The manager also arranged a private taxi to go to the Cataratas del Iguazu International Airport at a cost of 500 AR Pesos which was very reasonable.

Good 3 Star Hotel

· very spacious and quiet room, bathroom with hot tub and shower, very friendly and available staff (they always gave us excellent advice and suggestions), excellent breakfast · only new wifi in the room to improve (but as far as they have explained the problem is not just up to them: there is only one telephone operator in the area and the service is not always the best)

That's a great structure.

As you can see from my TripAdvisor badges, I am a frequent traveler and contributor. Yet I have never had to write a review such as this one.

Back in January, I reserved this hotel and was told I would have to pay the first night via wire transfer. I really do not like doing that (fees and uncertainty), but I was told this was the only option. So I went ahead and did it, paid my bank $35, and sent the hotel a screen shot of the transaction. They replied and said my reservation was now confirmed.

In March, TWO MONTHS LATER AND JUST ONE DAY BEFORE THE RESERVATION WAS TO BEGIN, they emailed me and told me they never got my payment so they assumed the stay was cancelled. Excuse me? Obviously I freaked out - not exactly what you want to happen on what should be a vacation. I told them we were still coming and luckily they did still have the room.

When we got there and I spoke to Mardo, the owner, he told me the person who told me to pay by wire transfer was incorrect and that they only want wire from within Argentina as foreign wires don't arrive. Well, my question then is why was this other employee emailing with guests if he did not have all the information? Mardo assured me there was absolutely no way my wire could have gone through, so I had to pay by card and could take it up with my bank when I got home.

When I got home, I opened a case with the bank, who provided various forms of tracking to indicate the wire had, in fact, arrived as planned. Several times I told Mardo and he kept saying he didn't have it... until finally one day he realized he did. So now I do not understand how you could receive money into your business account yet not realize it? Or also, if someone tells you they paid and you don't see it, how you could not DOUBLE CHECK?

So then he told me he would refund me by going to Western Union and sending me cash. BUT! I would have to pay the Western Union fees. BUT! He is so very busy and just has no time to go to Western Union.

I kept emailing to check in with him between March and June - always excuses - until ultimately he stopped replying altogether.

I have never experienced something like this in my life. It is just terrible business - from the employee who answered emails without knowing how to answer them, to double paying, to being told I would have to pay fees to make up for THEIR MISTAKE - no customer service whatsoever.

I am hoping this review from a regular TripAdvisor contributor will perhaps spur Mardo to finally pay me back what I am owed.

To be fair, I suppose I should also review the actual hotel - the rooms are simple but clean. The bathroom was recently redone and was quite nice. Breakfast was included but was definitely the most basic of all our included breakfasts in Argentina. Location was good - walking distance to town. The hotel also helped to arrange a driver to pick us up at the airport and then drive us around during our whole stay.

I love to stay at small establishments but cannot recommend this one.

Thieves!

Excellent care and cordiality, both from its owner Nardo, Carlos his janitor and the rest of the staff. Extremely clean and tidy. Very well located, close to everything but very quiet. We were in a family with our two teenage sons and it turned out perfect, highly recommended. We stayed in a family room, with a maternal bed and two more singles. We had a safety box, air conditioning and a refrigerator, which we could use to refrigerate our things. The continental breakfast is complete and abundant, with very good quality merchandise. Despite the cold season in which we fled, the battery and the gardens were also impeccable. While the area is safe, we could store our car inside the property. Excellent price ratio. We would love it without any quality!!

Excellent attention and cordiality, very well located, the best price-quality ratio.

Posada del Jacaranda

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment