Hotel Radisson Blu Yerevan 5* 

I recently had the pleasure of staying at the Radisson, and overall, my experience was very positive. Having stayed at hotels in different parts of the world, I place considerable value on attentive service, professionalism, and the small details that contribute to a memorable stay. In this regard, several members of the Radisson team deserve special recognition. The front desk staff were consistently courteous, professional, and genuinely attentive. They were always willing to assist with questions or requests, and their warm and welcoming manner made me feel well taken care of throughout my stay. Their professionalism and commitment to guest service were truly appreciated. I would also frequently spend time enjoying coffee on the hotel’s lovely open patio. I would particularly like to recognize the gentleman who prepared the coffee, whose name I believe was Manook. He was exceptionally professional, attentive, and clearly committed to providing excellent customer service. What impressed me most was his consistently positive attitude and the genuine pride he seemed to take in his work. Employees such as Manook make a meaningful difference in the overall guest experience. There was, however, one area that I believe warrants attention: housekeeping. My reservation was from July 25 through August 9, although I arrived on the morning of July 26 and checked out on August 8, giving me an extended opportunity to observe the housekeeping service. Unfortunately, I never noticed the room being vacuumed during my stay, and I repeatedly observed the same dust accumulating in the corners, especially in the bathroom. On two occasions, I also had to contact both housekeeping and the front desk to request additional towels and shower gel. I mention this not as a criticism of the hotel as a whole, but as constructive feedback. Housekeeping is an important part of the overall hotel experience, particularly for guests staying for an extended period, and I hope Radisson management will take these observations into consideration and address them accordingly. Aside from this issue, I found my stay very enjoyable and appreciated the hospitality and professionalism of the staff. With some attention to housekeeping standards, I believe the Radisson could provide an even more exceptional experience for its guests. I would certainly consider staying again and hope to see these relatively minor concerns improved in the future.