Name: Arc Resort
Address: 11 Eady Avenue, Broadbeach Waters, Broadbeach Waters, Broadbeach Waters, 4218, Australia
Rating: 6

Air conditioning

Elevator/lift

Smoke-free property

Heating

Terrace

Reception desk

General

Non-smoking rooms

Family room

Rooms

Accessibility features

Accessibility

Restaurant

Meals

Internet

Barbecue grill(s)

Picnic area

Fishing

Barbeque

Sun Deck

Recreation

Parking

Swimming pool

Spa tub

Pool facilities

Pool and beach

Conference Hall

Business

Sauna

Beauty and wellness

Babysitting and childcare

Children swimming pool

Family/Kid Friendly

Kids

Location

At the resort

Harbour Day Spa

Queensland Korean War Memorial

The Star Gold Coast

Cascade Gardens

Broadbeach Bowls Club

Broadbeach Beach

Kurrawa Beach

Capri on Via Roma

Soak Bathhouse

Gold Coast Airport

Murwillumbah Airfield

Arc Resort

Broadbeach Waters

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We had booked two rooms for the weekend for a family birthday , we had asked for 2 three bedrooms units and for them to be next to each other if we could , but due to being fully booked this wasn’t possible . We had a room on the lower floor , 1a
Wow these units are huge with a lovely verandah over looking the gardens and water , great views from every room , the unit had everything we needed , all the beds and pillows were comfortable , huge spa in the ensuite,  ( sadly we didn’t get a chance to use it though) 2nd room upstairs ( no lift so gave the younger ones in our group that one , they did t mind ) tip - older generation may find it a bit tiresome walking the stairs to the upper floors . 
I was a bit worried as I’d booked in a hurry and then read some pretty bad reviews afterwards - they’re a bit tired looking and some of the furniture or bench tops do have marks or worn spots , but it is an older resort and you get what you pay for - it’s in walking distance to the casino and near by restaurants , heaps of parking , the units were very comfortable with everything we needed and the rooms were clean , we all loved our stay there ( 12 adults) the pool and bbq area was great - even did some fishing off the pier 
The manager is a lovely easy going man , ready to help if needed , easy check in and out .
We would definitely stay at the arc again , thank you for a lovely relaxing weekend - tip - if your after glitz and glamor in your rooms , stay at the casino ,  but if your after 
Casual comfort at a great price you’ll love 💕 thanks again Arc 😊

Don’t listen to all the bad reviews - Great weekend 

Wow, what a great location   So central yet so peaceful.  The swimmimg pool is beaut and heated too.  Very spacious apartment which you get lost in.  Definitely will be back very soon.  Very popular with lots of families staying.  BBQ area a great bonus.   

Hidden Gem

A good convenient location close to Broadbeach...but spa was out of action..must pay for wifi. Parking was good..lots of little things need maintenance. Booked through Airbnb and economical. Only stay if you have your own transportation

Facilities need an update

This was the 2nd time my family have stayed at the ARC Resort. It is an older property so dont expect all the fancy trimmings of a 5 star resort. However the place has gone massively down hill since the last time i stayed there. The place is disgusting mould on the ceiling fans mould in the bathroom including the curtain which was covered in it.The rooms themselves havent been updated in years. The bed sheet and blanket was covered in something i can only describe as being blood. When i approached the manager he played it down trying to say it was a spread  like vegemite but i have photos and the only thing that looks like and drys like that is blood.One of the highlights a few years ago was the pool and BBQ/Kitchen area that overlooked the pool. It had a radio was fully stocked with all kitchen appliances and utensils and had a clean fridge/freezer. Not no more no appliances only the very basic utensils , no radio not even the lights over the pool were working. As for the fridge /freezer i nearly voimited upon openeing it food left in it that had gone mouldy hasnt been cleaned for who nows how long.
Now we were a group of 36 people that stayed this time. We originaly had 6 rooms booked and understandingly one of the rooms sold prior to arrival. The manager advised this well in advance but also said that the kids 26 of them all 18 -25yo Cheerleaders could bunk together in 3 rooms. Upon arrival the day before i arrived i had the girls calling me crying saying that he wouldnt supply extra bedding for them he eventually gave in after a phone call from myself. Didnt matter shortly after they checked in anyway several girls checked out immediately and went to the expense of getting an AirBNB Due to the lack of clealiness. They found what was described as pubic hair and toe nail clippings in one of the bedside draws. I can go on and on about how disgusting this place is but will just say that until a new manager is in place at this resort DO NOT STAY HERE FOR YOUR OWN HEALTH AND SAFETY

Run Down

Upon arrival, Manager was contacted about checking in and was plain rude. Then walkwd into room which was 3 x bedroom. Furniture (kitchen table/bedside table/lamps etc) and fittings (ceiling fans) were covered in dust. Cutlery and cookware had to be re-washed as they were put away dirty. Floors were filthy. Both bathrooms had hair (including pubic) on floor, sink and in bathtub. Toilet roll in one cupboard appeared to have been wet but put away to dry so was covered in mould. Washing machine did not wash and was stuck on a cycle and did not drain. Vacuum did not work. Outside patio had cigarette butts scattered on floor and in the outside pot-plant. One bedroom has some adapter thing hanging out and taped (great for young kids), door frames all mouldy, ensuite has hanging old
Mouldy curtain with a chux wipe on top of window btn frame so so I don’t know what. Holes in walls and a great collection of bugs laying dead throughout. And to top it off, both children cut the bottoms of their feet in outside spa on something that was sharp. Manager was contacted and eventually apologised, however trip was miserable. Buying cleaning products on first day to clean and still paying $520 for the two nights. I would never stay or recommend this place. Barely would give it a half star rating.

Arc Resort

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Meals

Internet

Recreation

Parking

Pool and beach

Business

Beauty and wellness

Kids

Policies

Check-in terms and conditions

Paid on the spot

Payment