Name: Grand Hotel Kiama
Address: 49 Manning Street, Kiama, Kiama, Kiama, 2533, Australia
Rating: 4

Shopping on site

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Garden

General

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Restaurant

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English

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Parking

Parking nearby

Pets Not Allowed

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Personal protection equipment for staff

Extra decontamination measures

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Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Kiama Surf Beach

Kiama Bowling & Recreation Club

Blowhole Point

Church Point

Kiama Seaside Markets

Pilots Cottage Museum

Kendalls Beach

Little Blow Hole

Easts Beach

Shellharbour Airport

Grand Hotel Kiama

Kiama

child-bed

child-bed-fee

external-private-bathroom

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treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

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partial-sea-view

partial-view

pool-view

river-view

sea-front

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with-view

annex

basement

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Tbh I don't know what everyone is whinging about. This place is sick. The food is amazing. 20 dollar chicken burger and a beer was amazing. Best chicken burger I've had. The staff are more then amazing. Nina and manager Nathan are very very good people and wonderful staff. And for 25 dollars a night per person is amazing. It's a walk from everything. Cafes, shops, the blowhole. Everything. It's a wonderful experience and a great place to stay. Honestly can't give it enough praise. Such a good time. Give it a go and remember it's 25 bucks a night, don't be a sook and have a great time.

What a great time!! Great staff, great food!!

Go here if you want to experience:
-A room that rivals the living condition of a trench
-Food comparable to rat vomit
-Walking on stairs that may break any second
-Bathrooms that make jail toilets look good

Not even homeless people stay here

Rather live on the streets than this

just straight up garbage literally rooms are dirty there’s no shower public bathrooms only and it took a 5 minute walk just to the room my honest opinion: fix your service and room like who the fvck hired you there’s no guest wifi and no charging outlets

Horrible

We spent an afternoon in the bar to get out of the rain and what a great afternoon it was.
The friendly locals were hilarious, nice beers successful afternoon punting and a great all round atmosphere.
I would definitely return for another session when back in town.

Beer Punt & a Genuine Great Afternoon

The staff at the Grand went out of their way to set up a room and tables for dinner for a party of 11  after another restaurant in Kiama had failed to record our reservation and just sent us on our way with a to bad.
The food was good and the service was exceptional.

Grand Service at the  Grand

I stayed here for one night and was appaulled - would never stay again. 
We were given one sheet on the bed, no pillow cases but pillows and no blankets, duvets or towels. As we had expected at least a blanket on the bed we had to use clothes as blankets overnight. The floor was mouldy and the curtains did not move and the curtains were nearly worn through. The room had a sink which was not clean and a mirror which was broken. 

The staff were rude and if we did not arrive by 9:30 we would not be allowed to stay the night. The place also felt very unsafe and would never stay again.

Absolutely Not Worth It

My husband and I go out of our way not to leave bad reviews - everyone has a bad day, just as everyone is more inclined to write about their bad experience. However, an exception to our rule is this place. We are regular visitors to Kiama and it is now the *only* place we will not bother returning to. We have previously written off the rude service we’ve received and  given the benefit of the doubt, but not anymore. Multiple times now we’ve tried to order the $12 cocktails, clearly advertised on posters outside - and multiple times now, we’ve not just been met with disdain for ordering them (I get it, they’re a pain to make), but flat out been lied to. “Oh, no, it’s not the right time for those” (err, yes it was), “oh no, it’s not for *those* cocktails” (err, it was the last time). The ridiculous thing is, the problem isn’t having to pay full price - we would. The problem is - TAKE THE FREAKING SIGN DOWN. If you don’t want to offer the deal, if it’s so much of a pain to serve your customers something that YOU DECIDED TO OFFER - just don’t. Don’t offer it. It’s simple.  And if it’s just too busy to make them, just apologise and say you can’t. Easy. You don’t need to lie to me or be rude to me for asking for something that you are offering. 

The clincher is, I guarantee you I would’ve spent more money in the last few days (not to mention other times we visit Kiama) than the local guys next to me ordering their regular schooies. But that’s okay, there are plenty of other places that actually want my tourist money.

No need to be rude

Appalling, disgraceful. Peeling paint, mouldy walls, dirty bedding, wet towels, hot rooms , Shared bathrooms in our floor were out of order, windows about to fall off, no mosquito screens so couldn’t open window, carpet worn and filthy and no socket in the room! Some might say ‘what do you expect for $88?’ We’ll,we are in an $88 motel in Narooma right now and it’s got everything you’d expect and it’s lovely. The grand hotel ruined our experience of Kiama as a town. The  rooms should be closed down,renovated properly then reopened. It’s a disgrace. 

Revolting

Pub was nice and food was ok as well. This review is for the accomodation above the pub. 
Hotel is a lie. Backpackers would be far too generous. Its not fit for human habitation. Mould, rot, filth, unsafe wiring. Avoid as if your life depended on it. It probably does.

Do not stay here. Simple as that.

What a little jewel in Kiama’s crown. Honestly the food was outstanding, service amazing. Seafood chowder was absolutely sensational. Thanks for a great lunch. Opposite is an amazing donut shop. I’m just not writing this because I have to write 200 words. But Moist and glazed is out on it s own. All up a fantastic day

Grand Hotel Kiama

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