The Palms Apartments 

Check-in Information

Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThe name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservationGuests must contact this property in advance to reserve onsite parkingThis property accepts credit cards; cash is not acceptedHost has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has indicated there is a smoke detector on the propertyThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable roomThis property is professionally cleaned

Special Check-in Instructions

The front desk is open daily from 8:00 AM - 9:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Mandatory Fees

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Optional Fees

Covered self parking fee: AUD 20 per dayPet deposit: AUD 300 per stayPet fee: AUD 100 per accommodation, per weekService animals are exempt from feesCrib (infant bed) fee: AUD 25 per nightRollaway bed fee: AUD 35.0 per nightCredit card charges are subject to a surcharge of 1.4 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Important Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Alcohol is not served at this property. Parking height restrictions apply. The property is professionally cleaned.