Name: Hill Top Country Guest House
Address: 288 Talga Road, Rothbury, Rothbury, Rothbury, 2320, Australia
Rating: 6

Shopping on site

Smoke-free property

Ticket assistance

Garden

Television in lobby

No elevators

Reception desk

General

Coffee/tea for guests

Breakfast

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Barbecue grill(s)

Billiards

Hiking

Picnic area

Barbeque

Recreation

Free parking

Parking

Playroom

Babysitting and childcare

Kids

Pets Not Allowed

Pets

Location

At the guest house

Newcastle Airport

Hill Top Country Guest House

Rothbury

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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23-beds

24-beds

25-beds

26-beds

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3-beds

30-beds

31-beds

32-beds

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39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

After reading reviews we were concerned however we had a great farm stay with our family and friends. 6 & 9 year olds lived the stay. Here are our tips to ensuring you have a great stay. 

-book a villa not a guesthouse. Villas are spacious , opposite the animals and offer private facilities including small kitchenette. 
-ask for villa 1 , large balcony which offers great views of the farm
-book horse riding, highlight of the trip. 
-book a tractor ride so you can feed the animals. Cameron who operates this is very knowledgeable and you get to experience the farm!
-don't stay here if your not looking for a farm experience 

Highly recommend! We loved every minute of our stay. 

The villas are spacious and offer all the basic requirements for a comfy stay . It's not luxurious but if that's what your looking for you shouldn't stay here. 

Pleasantly surprised. Stay in a Villa!!!

We booked in a hurry and the settled for the awesome setting, which is true. The property is massive with 45 horses, cattle and other farm animals and birds. However for $170/night we assumed we will not have to share bathrooms, which was not the case. If it is a standard room, 2 bathrooms for 3 rooms is how the arrangement is.  
We didn't have much issues as we were the only guest first night. Margaret is such a lovely host and the guest house offers that old house charm, however there are couple of things which I am sure many guest will benefit from

1. More options for cooking in the sitting area, if not an access to the kitchen. A microwave and a toaster/sandwich press is a good addition. She kindly allowed us to use the microwave in her kitchen to heat up milk for coffee.

2.Water in one of the bathrooms we used, was binary i.e. either hot or cold, could not bring it to right temperature which makes showering a bit difficult. This needs to be fixed. Adding a hair dryer in the bathroom is an easy improvement.

3. Veranda like the bathrooms is also to be shared between 3 rooms. Veranda furniture can do a little bit more tidying up.

4. Cleaner beds and sheets will make the stay warm and nicer.

Overall paying the price that you did makes you feel left wanting better.

Standard rooms have shared bathrooms and other facilities! Lovely host and beautiful settings!

Such a bad experience here which could have been a really fun time. Lenny was fantastic trying to help my daughter who was very nervous about riding a horse for the first time. We paid in advance nearly $600 for 6 people to try horseriding and when my 12 year old decided she was too nervous to actually do it I was told by a very rude Margaret that she would not provide a refund and it was too bad. She acted like my daughter had taken a spot of someone else that could have ridden but there was no one else waiting to ride at all. Such bad customer service and a very rude lady left that left us with a bad taste in our mouths. All the other staff were very nice.

Terrible Customer Service Beware!

We rang, spoke to Margret (Owner of Hill Top Country Guest House & Horse Riding) Explained we were looking to purchase x2 half hr G.V for our daughter to share with her sister - Before purchase, we explained our daughter was super excited, she does live with Down syndrome as apart of who she is, so core stability wasn’t great & she would need support... Margret said this wasn’t an issue, she quote $80 total, CHARGED OUR C.C $90. We’ve tried many times over this yr to book in, Margret avoids returning our call, if we manage to get her on phone that is.- NO BOOKING, NO RETURNED CALLS - OVER CHARGED C.C - NO REFUND & Margret is a VERY RUDE, NASTY OLD LADY 
🤔 SMALL CLAIMS COURT IS OUR NEXT STEP

SOLD G.V for Christmas 2019, WON’T BOOK US IN AFTER CHARGING OUR C.C $10 MORE THAN QUOTED

I booked this room more than a year out and had to cancel within a day of booking but Margaret would not budge on the $50 cancellation fee. I spoke to her on the phone to explain my situation but she only cared about her $50. Will never book here again!!!

Unreasonable cancellation policy 

We stayed here very last minute. Got the info off a Hunter Valley accom website. They should remove it straight away. It was so bad i thought we were on candid camera.  Where to start.. The carpet is very old and seems never dry cleaned. The bed was like an antique. Old wood frame with scratches all over. The mattress was so rolled on edges, you kept bumping your knees on side of bed during sleep. The bed sheets were not fitted. Old flannelette & barely could tuck in. The doona could of been my grandparents from 30yrs ago. The furniture is from 2nd hand shops. Old old old. The sitting chair blocks your access into the small hall into your room. The TV was extremely small (no remote). The heater for room is an old platic pull cord heater from the 70's hanging on wall. The cupboard is tacky.. Full glass mirror with chipboard laminex veneer. The bathroom had mold on tiles & someone's hair in shower waste. Dust everywhere. I lifted the corner of mattress & truely hadnt been cleaned there ever. An old comb, dust and coins. The host was a tad stand offish. I got the impression she ran the place without any help & it was too big a task for her age. Kitchen facilities were at end of house. (I say house, caus thats what it is. A big house) we made a cup of tea when we arrived. The tea bags were still on a saucer 3 days later (no bin). No milk, so bought a litre bottle next day.  Placed it in fridge. That evening it had disappeared & a small 100ml carton was placed in fridge. (We gathered the host assumed we took the bottle of milk we bought from her fridge at other end of house. An area we were told strictly not to go near). Honestly very glad to depart. Was the only downer on our trip to Hunter. I would understand if we paid minimal price. But that wasn't the case either. 

A visit to Grandma's house

Unclean. Outdated. Smelly rooms, stained floors. Hair in thr sink. To begin the manager is obnoxious and refuses to admit faults. This hotel is very dated and horribly furnished. Very uncomfortable beds. Extremely unclean throughout. We were missold on the website and this place is run more like a hostel than a hotel. Shared bathrooms are not ideal for anyone. Manager is very unfriendly to children. My advice... book elsewhere and enjoy your trip. 

Hill Top Country Guest House

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