Name: Burgess Kings Beach Apartments
Address: 70 Albert Street, Kings Beach Caloundra,Sunshine C,Albert Street, Shelly Beach, Shelly Beach, Shelly Beach, 4551, Australia
Rating: 8

Elevator/lift

Smoke-free property

General

Non-smoking rooms

Family room

Rooms

Airport transportation

Transfer

Barbecue grill(s)

Recreation

Parking

Swimming pool

Pool and beach

Tennis court

Sports

Sauna

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the apartment

Kings Beach

Shelly Beach

Caloundra Street Fair

Moffat Beach

Bulcock Beach

Tripcony Jetty

Sunshine Coast Airport

Noosa Airport

Redcliffe Airport

Burgess  Kings Beach Apartments

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

No air con, old facilities. Mould on blinds, no screens on windows massive safety issue. Cockroaches in every room including in dishwasher and sticky surfaces in kitchen. General cleanliness low. Only good thing was watching the ships. 😢

Disappointed ☹️

We stayed in Room 73 on the 7th floor of Burgess @ Kings Beach Apartments on my daughter’s birthday.

If you are expecting to see the same impressive standard of apartment as appears on their website and their marketing, then you will be SORELY DISAPPOINTED, as it is evident that those photos were taken a very long time ago. The apartments and furnishings are quite dated and somewhat unclean and unkept. The floors and counter tops were dirty/dusty, with dead insects on the counters.
As per the attached photos the carpets were disgustingly dirty and stained… As per the attached photo, the beddings were not clean and was stained to the extent that my child refused to use the bed in disgust and slept on the sofa. The manager was shown this where he indicated disgust.

There is no air conditioning. Yes, it may not be mentioned that the apartments have air conditioners, but like running water and electricity it is taken for granted that in Queensland, air conditioners are a standard necessity especially during summer months.

It was windy during the duration of our stay and the sliding doors and windows constantly rattled extensively and the loud noise was quite unnerving. 

The ocean view would have been awesome if the windows were clean enough to see outside! The windows were so dirty that the view seemed like looking through frosted glass. Refer to photos as reference.

The grounds were clean and presentable. Unfortunately, the jacuzzi/spa bath was not operational. Use of the sauna is strictly limited to office hours only. As we arrived late on Friday afternoon it was locked and unfortunately the same restriction for use of the facilities from lunch on Saturday.  The sauna was locked, and the manager refused to give us access to the key as it was out of office hours (till 12 pm). Only upon extreme begging and rationalizing did he reluctantly concede and indicated that he was doing us a huge favor by allow us use of the sauna.

A 9:30am check out time, is the earliest check out time I have ever encountered. This is way too early especially considering that you have to move a family with luggage out without breakfast early Sunday morning. One has to clean the apartment and then move your vehicle out of a locked cramped car park then come around and the check out in time. We requested a later checkout, the manager ardently refused to extend any further than an hour. Holistically, 10:30am was still an unreasonable time.

Chris, the receptionist, sounded quite pleasant and helpful but she was not there over the weekend.

Holistically, this accommodation cost is way overpriced for what you get. The only nice thing about the accommodation is that the view is lovely. Otherwise not great value at all.

I have tried to give a realistic review. I have attached photos to substantiate my review.

One critical advice… when you drive out of the steepish driveway, be careful as you enter the road, as the rear of your vehicle may slam onto the landing as you enter the road, even with an elevated vehicle like mine.

If you are expecting to see the same standard of apartment as appears on their website you will be SORELY DISAPPOINTED

Burgess must have been absolutely the best when first built.  The unit block is older but well maintained, particularly the grounds, pool, spa, sauna, tennis court, bbq area etc.  The location of the apartments is excellent with only a short walk to the beach and the ocean baths and there is a good pub and a couple of cafes and restaurants in the local precinct.  
We stayed in a 3 bed 2 bath unit on the 6th floor and it was spacious, well appointed and nicely furnished with great views.  From the balcony and two bedrooms we could see the ocean and watch the ships and we also had views to Mt Coolum from two of the bedrooms.
There is minor wear and tear in the apartment but nothing off putting at all.  The kitchen was very well equipped with crockery, cutlery,  pots and pans and the usual appliances - plus a slow cooker and an electric grill.  The unit had a washing machine, dryer, iron and small clothes airer.  The garage under the building is secure and the car space was generous and easy to park in..  
We were aware when booking that there was no air conditioning however the apartment has ceiling fans in each bedroom, as well as the living area and dining room.  It also has plenty of windows providing excellent ventilation and air flow keeping the rooms cool.  This leads me to the first negative point which is that there are no security measures on the large windows which have low sills.  I would have been a little worried if young children were with us.
The other negative issue was the Sanyo television and the truly awful way the channels are set up, making it very confusing when using the remote control.  As there is no Foxtel provided at the accommodation, it would have been good to have a smart TV in the unit so we could watch Netflix, Stan etc.  Apologies if the TV was in fact a smart TV however there was no mention in the unit’s compendium about accessing streaming services, simply a warning not to retune the TV.   
Barry is the onsite manager and he was very welcoming and pleasant to deal with. All in all, we had an enjoyable stay - I actually would rate it above average, but not quite very good, so would say 3 ½ stars.

Great views but not great viewing!   Better than 3 but not quite 4 stars.

Booked online, good ratings? Stayed for 2 nights in a 2 bedroom apartment on the ninth floor. Great views and that was all. The bath/shower stunk of urine and the drain in the toilet had the worst smell wafting out. No heating, except for a small oil heater in the living room.

Old and Tired

Nice staff
Good facilities the pool and spa area were a bit with my kids
Close to everything beach, parks, food and coffee places
Highly recommended 
We had 4 adults 2 kids and a baby and had plenty of room in our apartment

Top place

We (Family of 4, 2 Adults and 2 kids aged 5 and 2 years old) stayed for a week in a 3rd floor 3 bedroom apartment in March.
The reception staff was lovely, very nice and helpful with things to see and maps of the area, he couldn't have been nicer.
We were given the keys and told where to park which is in a secure underground car park which was great.
Upon entering our room I realised there was no AC which was BAD it was over 30 degrees and the place was a furnace, we immediatly opened the windows and doors only to realise there were no screens on anything. This is a huge problem as they needed to be kept opened at night and we had bugs flying in, not to mention it wasn't at all safe for children to have wide open windows. Our 2yo threw toys out of the 3rd story window that I had to retrieve from the pool area, luckily no one was injured. 
There are no fans in the living room area, but 6 ceiling lights? This is absurd, you know there were fans there because the fan dials are still on the wall but no fans. If you aren't going to have AC you need to have fans in the living area not just the bedrooms.

There is also no patio bolt on the sliding door leading to the verandah and our 2yo got out there while I was in the bathroom and was trying to climb over the railing - super unsafe for small children. There should 100% be a locking patio bolt on the sliding doors and windows if they are to allow children here.

We had some sort of small insect invade all our food and bedding. I have no idea what it was, like a small semi-transparent ant, they were everywhere, in the bathrooms, kitchen and bedrooms. I had to purchase bug spray to keep killing them and we had to keep every single item of food in the fridge at all times. It just felt dirty. (I attached a picture of the bug I'm talking about, there were hundreds of thousands of them all over the place)

The internet worked well, but the TV is a Hisense so hardly any apps like Disney+ or Binge. Only Netflix and Youtube which was a shame as we don't have a Netflix account. 

Some ammenities were provided but not much, we thought at least there could be some salt/pepper sachets but nope, only some sugar which we don't use. The shampoo etc is cheap little sachets rather than bottles of nicer toiletries, we didn't use them as they seemed cheap and not nice.

The location is superb a short walk to Kings beach and the playgrounds and some places to eat, we used Menulog most nights for food delivery. Shelly Beach isn't too far of a drive either. Kids loved the beaches.

The pool is FREEZING COLD, not one single person there said it was pleasant, In fact we could hear people jumping in it from our room talking about how cold it is. This really needs to be heated, I don't care what time of year it is, heat the pool please! The spa was nicer but really small.

The place wasn't very clean to be honest, the bathroom in the main bedroom had an inch thick of dust all over it (as seen in photo) the appartment is very old, lots of patched up marks on the walls, dust on skirting etc, the price was pretty good so I didn't expect the Hilton but still dust like this isn't acceptable at all. Carpet was nice and clean and looked fairly new.

Was nice to have a washer/dryer and dishwasher, but only 1 sachet of dishwashing powder isn't adequate, I know these are self service appartments, but who is buying a pack of dishwasher tablets for a week stay. At least give 2-3 sachets I'd rather pay a few extra dollars a night.

Overall the location was great, staff great, but there were too many issues of cleanliness and safety for us to stay again. I can't see us coming back sadly.

Some Good, but some very bad aspects

The appartment was a good size, clean and neat. 
Our late arrival was well managed. 
The bed sheets, bath towels are spotless.
A part from early morning noises from crows and next door pressure cleaning, everything else was fine and relaxing.
I would recommend it for families with kids.

Great Location, we parked the car and had no need to drive again until we had to go home.  Burgess has spacious rooms that were very clean. The views were amazing.  We loved tracking the ships that sailed past every day.  The only observation I can offer is our room did not have foxtel. For a sport loving family (NRL) we found this a minor issue, but still did not dampen our holiday. Thanks Burgess Apartments we will be back.

Relaxing Getaway

Stayed 4 nights at Burgess with my partner and two kids and had a great time. Very spacious units, 3 bedrooms, clean and tidy. There was a pool, spa, sauna, tennis court and BBQ area. We didn't use these, however saw some other families using them. Close to the beach and parks. Not too far from the main street and restaurants. Would stay here again.

Great stay

I felt relaxed and at home from the time I checked in. The apartment was large with magnificent views. Walking distance to beach, clubs, pubs, restaurants and shopping. It was fully equipped and was really like a home away from home. I will definitely go back.

Burgess Kings Beach Apartments

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