Name: Halcyon House
Address: 21 Cypress Crescent, Tallebudgera, Tallebudgera, Tallebudgera, 2488, Australia
Rating: 9

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Bogangar Beach

Maggies Beach

Cudgen Nature Reserve

Murwillumbah Airfield

Gold Coast Airport

Ballina Byron Airport

Halcyon House

Tallebudgera

This is a truly special place.  The location is everything that a (grown up) beach holiday in Australia should be.
The rooms are thoughtfully and beautifully decorated with nothing forgotten.
The food is delicious - all meals, in every way, accompanied by an interesting wine list.
More than anything, the team at Halcyon House is second to none.  They are thoughtful, kind and welcoming.
This is a place which sets the standard for luxury accommodation, and I wish that all hotels were even half as good.
I can't wait to go back, and am so grateful that we have discovered such a gem

Amazingly Perfect

Set in an excellent location very close to the sea, the Hotel could be described as a boutique hotel with designer style decorations. Our Master room on the top floor had excellent views of the sea and was extremely comfortable, spacious and well appointed and the free bar including alcohol was appreciated - nice wine too.
Half board is included in the price and the breakfasts were very good . However if you stay for five nights, as we did, you will get bored with the same menu every night ,except for occasional specials. 
The staff are Ok but for my liking the service is just too slow and the atmosphere is too cool and precious. Some exceptions though like the sommelier are more chatty. During our say we never met who was supposed to be in charge and staff should wear names badges.
I suppose its an ideal place for 2 or 3 day breaks but be prepared to dress smart for the evenings - shorts, t shirt and flip flops will not hack it!
We never tried the spa so cannot comment. 

Very pretty hotel

Accomodation, Staff and service was lovely. Spa was amazing. Unfortunately the inclusion of dinner for 3 nights was not satisfactory. The menu was the same for 3 nights. We were given the option of chicken one night but it was bland. Really need to look at their offerings for dinner. Breakfast and coffee were lovely and right on the beach. I would recommend but not with dinner included

Halycon House great except for boring dinners

Our second stay at Halcyon House was as good if not better than our first.  The staff are amazing.  A special mention to Aly and Michael who both manage Paper Daisy with a smile.  Aly, in particular,  is incredible!  She is such an asset to Halcyon House.  I had the most amazing massage from Claire in the spa.  If you are looking for a relaxing beachside break head to Halcyon House and be prepared to be completely spoiled.

Service with a smile

My wife & I had a most thoroughly enjoyable, relaxing, and memorable stay at Halcyon House the last weekend in April, 2023.

Shanna warmly welcomed us, and immediately made both my wife & me feel like valued guests, insisting she wanted to unpack our vehicle and take our suitcases and other items to our room for us. 

But first, Shannah walked us from reception to the bar area of the restaurant, where we enjoyed our welcome drink (Ink Old Fashioned - Husk Ink Gin, Burnt orange and rosemary syrup, lemon bitters).

Less than fifteen minutes after we had arrived at Halcyon House, my wife & I were relaxed, and enjoying the calmness and serenity of being in such a nice and special place.

Our package included dinner (Saturday and Sunday), and breakfast (Sunday and Monday) at Paper Daisy, but after having enjoyed our first dinner and breakfast, we decided to indulge by having lunch at Paper Daisy on the Sunday, and were glad we did.

The dinner menu at Paper Daisy changes on an almost-daily basis, and the food coming out of the kitchen (whether it be for breakfast, lunch, or dinner) is truly fresh, flavoursome, and well-presented (see photos for evidence).

The service my wife & I received at Halcyon House was truly "world-class"; in addition to Shannah, Matthieu, Alliki, Dirk, and Siobhan (whose names we were able to get - there were others we did not) provided exemplary service to us, for which we are both thankful and appreciative.

While not inexpensive by any means, Halcyon House provides an experience which is unique (including no-charge daily replenishment of the in-room mini bar).

Staying at Halcyon House was reminiscent of staying in an up-market beachside hotel in Florida (like the ones my parents took me to when I was a young boy growing up in the USA in the late 1960's and early '70's), but offering a "far-superior" dining experience from what I remember from all those many years ago.

If you're considering a getaway for a special occasion, and want to be pampered and indulged, I highly recommend you consider Halcyon House.

Thanks to everyone at Halcyon House for having made my wife's & my stay as special and memorable as it was...!

Unique.  Special.  MEMORABLE!!  Thanks to the WONDERFUL Team Members at Halcyon House.

Halcyon House has absolutely perfected the art of making guests feel calm, relaxed, and pampered.  From the  personal and helpful booking (which we did by telephone and email), through to the warm welcome at arrival, attentive service and delicious food at dinner and breakfast, even the turn-down service - every interaction had some element of 'surprise and delight'.  We were fortunate to have beautiful warm weather in June and were able to make full use of the pool and beach - both right on our door-step.  We even tried our hand with the Hotel's surfboards.  Our room was spacious, beautifully decorated, and light-filled.  There was a little bit of noise from the room above - reminding us that this was a very tasteful re-model of an old property - it didn't detract from the experience at all.  A lazy breakfast in the sunshine while reading the papers just topped off a perfect 24 hours.  We didn't want to leave. Every team member at Halcyon House deserves recognition for their warm and friendly professionalism - thank you for giving us such a relaxing, idyllic, mini holiday. 

Idyllic - Halcyon House exceeded expectations

This is a hotel that has been very well put together but as is often the case in Australia, is let down by the quality of the staff. Some of whom are quite vicious and resentful toward a clientele whom they clearly view with poorly concealed antipathy. It quickly became notable the hotel did not seem to attract a high calibre of guest. As a regular visitor to the region, i'd go out out of my way never to give the establishment business ever again after the abject interactions i experienced. Unfortunately the nastiness seems to originate with the hotel's management. One has to wonder whether the hotel's British owners in Brisbane are aware of these issues. When its all put together the value simply isn't there. It's a shame really.

Beautiful with unpleasant undertones

We just enjoyed a very relaxing 5 night stay here.

Loved the general vibe the minute we arrived. Greeted warmly and offered a complimentary gin and tonic each whilst waiting for our room to be ready.

We stayed in a ‘Master Room’ (#301) which was on the top floor and had fantastic views of the beach and pool area below. 

The room was huge and had a very generous balcony with both chairs and sunlounges. The bed was super comfy as were the luxe linen/pillows. Bathroom was great size and the shower head and water pressure fantastic.

The inclusive breakfast was great, despite a few ordering mistakes from waitstaff on two of the mornings. Very delicious.

Lunches around the pool or at the outdoor dining area most enjoyable.

Dinner was included each night and whilst delicious, I personally found it a little repetitive after 5 nights.

I think a choice of an inclusive lunch OR dinner would be a good option, as we often prefer big, long leisurely lunches whilst on holidays then a lighter meal before bed in the evenings.

All the staff were very friendly and a special mention of sommelier Fletch and restaurant manager(?) Michael. Both had fantastic wine knowledge and suggested some outstanding chardonnays and champagnes, which we enjoyed immensely.

Our only real grumble was housekeeping. Not on the standard of their jobs (which were very good), but the very annoying knocks on the door every morning and evening of our stay asking if they could clean or turn down our room.

Our dinner was pre-booked by the resort at 7.30pm each night of our stay. Why knock on our door at 7pm every night as we were showering and getting ready for dinner to ask if they could turn down our room? Surely F&B would say ‘The Taylors are in at 7.30pm every night of their stay’ and Housekeeping would know to come during our dinner service.

Every morning there was knock, in one case I was still asleep. Again, our arrival for breakfast could be communicated very easily. Or if this was missed, a call when we were poolside.

We had spa appointments booked at 10am on day #2. No surprise, a knock on the door at 9.30am.

We are fortunate to have stayed in many ‘luxury lodges’ in Australia in not dissimilar price brackets to the $2000 a night we paid here. At these other similar sized lodges (10-40 guest suites), there always appears to be very good communication between the F&B, Spa, Activities and Housekeeping departments with regards to guest movements throughout the property. This does not appear to be the case at HH.

We had a great mini-break but came away feeling for the price we paid, there could be a few small improvements to get it to the 5 star experience we were hoping for.

Boutique beach hotel

Wonderful stay,  everything you would expect and more,  welcome drink,  welcome treat in room,  turn down service like no other with pillow options,  treat before breakfast, free icecream by the pool,   complimentary mini bar refilled daily, pre-dinner drink included, breakfast and dinner included at the renownedPaper Daisy restaurant.  I had a lovely ground floor garden room which meant I could walk from the pool into my room from the garden,  closer than their toilets. I tried my luck to check in early and my room was ready and was able to use the facilities after I checked out. 
Direct beach access. 
Perfectly curated music by Niki De Saint.
I wish it were a child free/adults only hotel,  would make the experience world class. 


Ultimate luxury experience

When I arrived there wasn’t a receptionist for 5minutes. A lady in a robe was waiting for her Therapist who never came. There was a mix up with her & her friends booking. They were both meant to get 2 treatments each but they only got one. 
As soon as I was served the lady was not welcoming & in a rush to take money before the treatment. Not a relaxing first point of contact for a spa….. whilst attempting filling out my client form 3 times on a faulty iPad, she kept insisting I give her my eftpos card. The iPad didn’t save my new client form after trying 3x’s  in which the receptionist said I must be doing something wrong. Receptionist processed my manual eftpos payment incorrectly & aggressively told me my card declined. Tried again & it was fine-not the card. Lots of mix ups & terrible customer service straight away. I wanted to leave & not get the facial. 
Facial was average, no skin consultation, or help with skin or skincare. Nice lady though, nice Sodashi products.. 
After my facial I heard from my friends that the spa mucked up their payment too & didn’t use the gift voucher our friend had for her birthday. 

Halcyon House

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