Name: El Lago Waters Tourist Park
Address: 11 The Entrance Road The Entrance,The Entrance Road, The Entrance, The Entrance, The Entrance, 2261, Australia
Rating: 3

24-hour reception

Smoke-free property

Heating

General

Non-smoking rooms

Shower/Bathtub

Linens

Rooms

Accessibility features

Accessibility

Restaurant

Microwave oven

Kettle

Meals

Internet access

Internet

Free parking

Parking

Beach/pool towels

Pool and beach

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Pelican Plaza

The Entrance Ocean Baths

Manly Beach

Sydney Harbour National Park

Sydney Harbour Bridge

Sydney Opera House

Royal Botanic Gardens

Bondi Beach

Sydney Aquarium

Wildlife Sydney

Hyde Park

Darling Harbour

El Lago Waters Tourist Park

The Entrance

Booked into this motel because it looked nice from the photo's they posted. When we got there we went up to 3rd floor with beautiful lake views, walked into our room to find dirty towels on the bathroom floor and the bed hadn't been cleared and remade. I rang the office and the the owner came up and said "oh" it should've been done.
We were willing to wait but he said I only have 1 room left and it's on the ground floor with absolutely no view what so ever. He said it will be better for you both so you dont have to go up n down all of the stairs. I said is that cheaper with no view and he said no. These photo's are of the new room with no view. I wouldn't let a dog sleep there. There was mildew in the shower recess.The bed was very uncomfortable and we were advised by a shop owner in town next time stay anywhere but there. It was absolutely disgusting and wouldn't recommend it to anyone.

Chris Japp

The place looks like an abandoned section, the reception is a few hundred metres down the road at an equally disgusting place. The description is misleading. The grass is uncut and a fire and health risk. The facilities are dirty and disgusting.

El Lago has two places in the same street, both should be deemed unfit for use.

Planned on going for a nice family trip for a few days but when we arrived we thought one night would be a better choice as it was so disgusting and smelly, the toilet did not work and clogged every time it was used. The 'tv' didn't even turn on and the bedding was not changed. Lots of robbers in the area and dead insects in the rooms. Overall the 'house' was small but it needed a big deep clean as there was rubbish from vistors left behind and no cleaning facilities. There was even no  privacy as the curtains were ripped off. I DO NOT RECOMMEND COMING HERE, DON'T WASTE YOUR MONEY!!!

Hell Lago instead of El Lago.

The absolute worst place I've ever paid money to stay at. Do not waste your money. Absokurelt Disgusting. The photos make this place look 5 star compared to what you actually get. I wouldn't even let my kids walk in the room without shoes on. Mould on walls and blinds. Would not stay here again if you paid me - shame as location is great. 
I only gave 1 star because I had to rate.

DO NOT STAY HERE

Stayed in a 2 room Villa which was located across the road from the lake. Could just walk across and drop a line in to fish. Walking distance to main street and eateries, boat hire, beach and children’s carnival. Rooms were clean and staff helpful. However, ‘resort’ is very old and past it’s prime and could do with more regular maintenance. Villa was air conditioned but pretty small. Kids beds were in living room/kitchen (with closet with spare blankets and 2 fans) and double bed in seperate small room with no cupboard or anywhere to hang clothes. Had small bedside shelves with lamp and good power points for charging phones etc., but no other furniture than bed. Even a chair or hooks on the back of the door would have been helpful for hanging stuff. Soundproofing wasn’t great as could hear when plumbing was used in adjoining Villa. All linen was provided and a towel each. But need to bring own hand towel and hand soap and face washer. Kitchen has full sized fridge, small microwave and stove/oven, no grill. Basic kitchen ware provided and crockery, cutlery for 4 people. Shower in bath, no bathroom fan so can get a bit steamy if don’t partially open window  and no where to put toilet bag. TV provided but no wi fi. Parking spot extremely tight to get in and out of for larger cars. In summary,  probably a  good option for water lovers or families  on a tight budget who don’t mind basic accomodation, but no good for anyone who wants all of the mod cons.

Great location but.........

Worst place I’ve ever been to we booked for 2 nights and are leaving after one. It is so old and run down I’m in fear of catching something here it’s filthy. Cobwebs everywhere my family are all sneezing from dust the beds are uncomfortable and horrible when the people next to us checked out the “cleaners” came with a coles trolley with a couple supplies they do not change the bedding !!!!! They chucked a few clean towels on and remade the bed it made us feel sick that we are leaving a night early disgusting filthy will never return here I would rather pay more for a clean and updated venue there isn’t any facilities here and the trees leave mess everywhere the driveway is all cracked my daughter nearly broke her leg waking at night it’s dark and no proper lighting do not waste your money or time here I wouldn’t even give it one star minus 100 from me

Horrendous

The room is clean and comfortable,  unfortunately there is no air conditioning. But it's cheaper. It can accommodate four people and you can cook. The location is very good, just by the lake, and the scenery is very beautiful. The reception is in the El Lago resort hotel, hundreds of meters away.

nice villa

We arrived at El Lago as part of a 3 week trip from Sydney to Brisbane, on arriving at the site I was greeted by something rotting on the floor and covered with flies. We walked down to reception to get our pitch number then went to get pitched up. We then found the pitch we had been allocated was already taken. The bins were overflowing and the grounds were generally not well kept at All! This is truly the worst site we have ever seen! To be fair to the receptionist he gave us a refund straight away but it's a bit late trying to find another site in peak season. Unless there are major changes and a huge clean up I really wouldn't put yourself through the ordeal!

AWFUL!!

tl;dr night managers are violent, two female tenants smoke in the bathrooms + empty their waste in the toilets and not the dump point so the bathrooms stink, and the place is a death trap. Called beforehand to check if we could bring our dog but management said they're not allowed anymore.

There is an enormous sign on the fence that says where to go for check in. I wish you could check in at the park but as I understand it, management refuses to hire staff or even pay their cleaners on the weekends.

Hotel management is poor, rude, and the so-called night managers named Tyson and Brian who live at the tourist park are nothing short of abusive and violent. Complaints have been made about them but management does nothing.

There's tree rubbish everywhere and the owners won't pay for it to be removed, the lighting is poor and there are plenty of holes in the ground too. I nearly broke my ankle going to the bathroom one night.

There was absolutely nothing for our kids to do and the amenities are horrendous. Broken tiles, locks on doors that jam up, and the front bathrooms are generally filthy. One of the permanent tenants themselves has to clean the bathrooms otherwise it won't get done.

After our third night, which was quiet bar the local hoons, we checked out. Hubby and kids had had enough and I personally didn't feel safe staying any longer. The night managers watch you from their balcony and most of the tenants who live out the front are unfriendly and rude.

We won't be coming back here again, and recommend no one else does either.

Rundown, dangerous, no dogs

I wish we would have read reviews before we booked.  We got a villa, with no prior knowledge that we needed to check in down the street.  
The villa size was good, but there were cobwebs with accumulated bugs that had died and landed on our pillows, like 50-60. 
No toilet paper,  no towels,  no blankets for 2 out of 3 beds.  Very small TV didn't work, so they promptly sent a new one over which received no channels until the nice younger guy working there brought down his own antenna to get it to work.
Called the office 5 times within the first couple of hours to rectify this list.  
With simple upgrades these places could be awesome,  but at the moment,  they are not considering how much we paid. 
Husband said its,  by far, the worst place he's ever stayed for this $ 

El Lago Waters Tourist Park

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