Name: Discovery Parks - Townsville
Address: University Road (Bruce Highway), Wulguru, 6, Cluden, Cluden, Cluden, 4811, Australia
Rating: 7

24-hour reception

General

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Accessibility

Restaurant

Meals

Wi-Fi

Internet

Children's playground

Kids

Pets allowed (under 5 kg)

Pets

Location

At the hotel

Fairfield Central Shopping Centre

Murray Sporting Complex

Townsville Airport

Discovery Parks - Townsville

Cluden

We picked this site for its location as a stopover on our motorhome tour and it was ideal right beside the A1. The site itself was clean with all the facilities you need and it was quiet. The staff were friendly and helpful. There is a regular bus into town. 

Great location for the A1 and met all our needs

Advertising makes it look great for kids, in reality, resort style pool is actually very mediocre with one broken toddler slide and one very old worm/caterpillar (?) slide. Smallest jumping pillow I've ever seen in any park. Playground looks fairly new but only for toddlers as it is small. Best feature for kids are 2 slides that are part of a new but small splash pad area. Accommodation is reasonable for price but you definitely notice the Highway noise.

Online images amazing, reality leaves you disappointed

Got a downstairs room in the old hotel part. The stench of mould in the bathroom made it completely unusable. It was truly sickening. The aircon also blasted out stinky air. Thankfully there is a big window. They refused to move me and it’s impossible to get a refund from these guys. Yes, the pool is good. It is also basically on a highway, so not exactly relaxing. 

Mould and bad customer service 

This place is so nice. We travelled with family and 2 children aged 8 and 11. 
The children and adults enjoyed the pool space including water slides and small water park. 
There is also a playground and jumping pillow space but we didnt have time to use it. 
The cabin we had was really comfortable, spacious and nice. Maybe a little squishy at times but wasn't a problem. There is a small lounge, dining and kitchen space along with the 2 bedrooms and bathroom. There is a petrol station nearby and also a Chinese/Asian takeaway place next door. We didn't' dine there but it looked really nice. 
Very friendly staff and beautiful park. Will def come here again!

Loved it! 

The pool area and slides were awesome kids enjoyed it however everything else is very run down and old. 
The chairs in the pool area need to be replaced, I sat on 1 and it broke and I am not a big person, the one my husband sat on was been held together by duck tape. 
I would highly suggest you book the deluxe cabins we stayed in a 2 bedroom standard and everything was old and needs replacing.  We would have booked a deluxe cabin but everything was booked out. 
The fridge was rusty, the couch was dirty and looked like it it had never been cleaned ever! 
We put a blanket over it. Some of the sheets were stained and we had ants everywhere!  Found roaches in the room with bunk beds. 
The bed in main room wasn’t comfortable you would lay in the middle and it would sink in, and wake up to ants on you.  Floors weren’t vacuumed prior to us arriving or if it had was very rushed.  We did put the bin outside keep the ants out and kept the place spotless to avoid ants, roaches in. 
We have stayed at plenty of the big4’s and have been clean so a little disappointed with this one.

Discovery Park Townsville

The receptionist was lovely and moved my site to be closer to the amentities. The pool was also nice to cool off after a long day and there is an Ampol servo next door to refuel and restock if needed.

Powered site

Enjoyed our stay here immensely.  We chose to stay here because it was close to the sporting facility we were attending for the weekend. The bed was super comfy, cabin was spotlessly clean, bathroom was spacious and the towels were fluffy. The park was full but it was surprisingly quiet. This one is a hidden gem!

Cozy & clean little cabin

As someone from Townsville and who visits regularly I have never felt more unsafe.  People coming and going all hours, talking and arguing not to mention the abandoned car at the unit blocks.  Crackheads at the laundry at 7am with a 6 pack of beer asking for smokes!  Ensuite was disgusting and needed a good clean (or bulldozed down).

Major Disappointment

Toilet and shower area lacked regular cleaning and tidying. Catches were missing off door. Some toilets didn’t flush. Taps were loose on basins.
The design of the site allocation was very poor with sites very difficult to access.
Overall the park needed a big spruce up, it did however have a new water park playground.

Disappointing Discovery Park _____Townsville.

We stay in Dicovery parks regularly as generally they are kept very well. Dropped into the Townsville one a couple of nights ago and definitely not up to the usual standard. The camp kitchen Bbq plate was buckled and had a large crack in it. Used one near our camp but had no tap any where nearby so couldn't clean it also the auto on off switch was broken so had to turn the gas on manually. The ensuite was full of frog faeces and frogs. The entry to the site was overgrown by trees so very difficult to get in. Then we went to Airlie Beach Discovery which restored my faith in the brand.

Discovery Parks - Townsville

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