Name: Hotel Astoria
Address: Hausnr. 40, Silz, Silz, Silz, 6183, Austria
Rating: 8

Elevator/lift

Smoke-free property

General

Hairdryer

Rooms

Restaurant

Meals

Wi-Fi

Internet access

Internet

Conference Hall

Business

Location

At the hotel

Room amenities

Olympia Sport and Congress Centre

Kongresszentrum Seefeld

Wildsee

Seekirch

Seefeld Golf Academy Golf Club

Geigenbühel

Seefeld Ski Area

Bergbahnen Rosshütte

Reither Spitze

Seefelder Spitze

Innsbruck Airport

Hochsoelden Ski Area

Gaislachkogel Ski Lift

Giggijoch Ski Lift

Freizeit Arena

SPAR Ennemoser

Botanic Garden

Bergbahnen Sölden

Mittelstation Ski Lift

Triumphpforte

Golden Roof

City Tower

Helblinghaus

Annasaule

Cathedral of St. James

Wilten Basilica

Landhausplatz Innsbruck

Hofburg

Hofkirche

Congress Innsbruck

Bergisel ski jump

Tirol Panorama

Tyrolean Provincial Museum

Hofgarten Innsbruck

Alpenzoo

Rapoldi Park

Schloss Ambras

Wildspitze

Pöllat Waterfall

Marienbrücke

Neuschwanstein Castle

Museum of the Bavarian kings

Pöllatschlucht Schwangau

Hohenschwangau Castle

Tegelberg Cable Car

Lech Fall

Museum of Fuessen

St. Mang's Abbey

State Gallery in the High Castle

Fuessen Music Hall

Hotel Astoria

Silz

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We had booked a six night stay at this hotel in June from 5/7/2023 until 11/7/2023.  At the time of our booking, they allowed dogs (we have a printout of the pet policy at that time (and it can be checked on archive.org also).  We were due to arrive today, and shortly before our arrival the hotel phoned us and told us that the policy had changed and dogs were forbidden in summertime.

We relied on what the hotel told us at the time of our booking, and they took a 30% deposit from us.  We asked for a refund and they denied it and kept our money.  We had to book in at a different hotel at extra expense.  

The gentlemen on the phone was rude, talked over us and had no difficulty keeping our money irrespective of the fact they gave us one set of information at the time of the booking and then changed it making the stay impossible.  The even admitted they changed the policy.  

A truly shocking and despicable way to treat guests.

Scoundrels changed pet policy after our booking but before our arrival then refused refund

Mixed party of skiers / boarders stayed in first week in January 2019. Most were expert but 2 were second year beginners.
The hotel is situated on a red run so for good skiers, ski in and out is not a problem. However for non confident skiers the alternative is a steep walk up from the main road.
This is a traditional Austrian hotel which in a few places is looking a bit tired. Other than one room which was on the small side there was plenty of space with a sitting area.
All staff are helpful and speak good English. Food was excellent but the choices of the mains were limited.Usual choices of hot and cold dish at breakfast. At lunchtime soup and salad was served (no cost) in the lounge which meant  we could all meet back at the hotel. Drinks are expensive and go against your room.  It quickly builds up especially if you are in a group. The apres ski bar below is cash. Heated boot room was too warm but each room gets its on space.
The pool is large with great views down the valley, It permits naked swimming after 6 so be warned. There is also a naked sauna but not much more and the shower there is warmer and more powerful than at the pool.
Anything booked through the hotel i.e.passes ski hire lesson has a 2 % surcharge.

Ski holiday

When I booked it was due in large part to the reviews. Upon arrival it was clear that the reviews do not match the property. The first disappointment was the smell.Old cigarettes combined with mildew and old dog. The second disappointment was the old confused dog behind the reception counter. It barks at everyone and everything. The third disappointment was the room. Old out of date stained carpet and a broken bathroom heater locked on turbo furnace mode (please note that maintenance fixed that in a few hours). The fourth disappointment was the buffet dinner. It was revolting and the services was extremely slow. The second dinner was equally as awful and to add insult to injury a bizarre DJ/singer was on site playing loud lounge music.It was like a parody of a bad lounge singer on a cruise ship or low end casino. The third dinner was blessedly free of bad music but the kitchen continued its track record of bellow average food. But ironically the speed of service increased without the buffet? Thankfully I only have one more night to endure. The only positives are that the staff tries and the location (ski in/ski out). This property desperately needs to be renovated both the physical plant and the management.I travel extensively in Austria and this by far the absolute worst hotel I have ever had the displeasure to stay in.Do not stay here unless you can confirm that it has been renovated and is under new management.

Confused

We stayed at the Astoria for a long weekend skiing in March. It has a fantastic location, right on the piste, so it is ski in and ski out.  Our room was great, with loads of storage space, a comfortable bed and good sized bathroom.  All was kept spotlessly clean. 
The food was superb and all staff very helpful and professional. 
The hotel has a lovely bar with a comfortable lounge area for a relaxing post-ski tipple or after dinner schnapps!
The spa area has a good sized pool which looks out over the slopes. Robes, slippers and towels are provided.
The ski/boot room is very convenient and has designated heated pegs for your boots and stands for your skis, related to your room number.
I would definitely recommend this hotel and we intend to return.

Great Hotel

We had a nice stay here and the majority of staff were very friendly and helpful, with the odd exception.  The room was spacious but the seating area was extremely dark.  The bathroom was OK but we had very limited hot water pressure resulting in slightly warm trickles  for a shower - we daren't try to run a bath!  The seating area in the bar was pleasant and the restaurant had nice views but there were too many buffets for us and two few served, chosen dinners.  

Although the price of drinks wasn't ridiculous, everything was dearer than we have been accustomed to in Austria, something that seemed true of Kuhtai in general as there is too little competition.  The prices the only shop charged were outrageous!

Although the hotel is genuinely ski in/ski out, that doesn't really apply if you have a child in ski school unless you're willing to set of 40 minutes early to ski down into the valley, connect to the gondola and then ski back over the other side of the valley to the ski school meeting place.  The alternative is carrying skis up and down quite a steep hill which can be icy and slippery and entails crossing the main road which had a remarkable amount of traffic given the rather isolated location.

We felt that the hotel was in a bit of a time warp, even more so than is usual in Austria.  If you were looking for something more modern and upscale, look at the MoosHaus.

The resort sits at 2020 metres so snow is more assured and there was plenty when we were there.  However, the height and the exposed nature of the valley also ensured high winds at time and freezing fog - sometimes you struggled to see more than twenty feet ahead.  The snow quality was good, perhaps the best I've experienced but I'm not sure that would be enough to persuade me to return. 

There was only entertainment a couple of time in the week we were there although the booming music from the outside bar created a noisy soundtrack until early evening.  It was, however, quiet at night with only the sound of the piste bashers to wake you up.

The restaurant manager was a great asset as was Magdalena at reception and the owner/manager did interact with guests on several occasions.

Mostly nice staff but a tad dated

We stayed here just before Christmas and loved it. We cannot recommend this hotel enough. All the staff are friendly extremely helpful and nothing is a problem. The location is awesome right on the slopes ski in and out with ease. I am a non skier so in some resorts this can be difficult but not here . I found the hotel very relaxing and to be able to watch the skiers and boarders go past was great. I have mobility issues so this was easy for me to sit and enjoy the views etc. The hotel is full board which was a real bonus. I am on a gluten free diet and I have never stayed anywhere before where the staff have gone to great lengths to cater for this. Everything was prepared separately and to a very high standard. The restaurant manager and sommelier,in fact, jack of all trades was brilliant. He explained all the menus and matched wines but never recommended the expensive wines . All the wines were reasonable price wise and great to drink. The room was good but perhaps a bit basic but we did book via Crystal Ski so this was a block booking but the bed was very comfortable so all in all no real complaints. We would certainly return and stay here again.

Hotel Astoria

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