Mercure Hotel Raphael Wien

Name: Mercure Hotel Raphael Wien
Address: Wallgasse 23, Vienna, Vienna, Vienna, 1060, Austria
Rating: 8

3.1 kmfrom the city center

189 mfrom subway station Gumpendorfer Strasse

from 10,376 ₽

Excellent

8.0

Mariia

What was good

Excellent hotel. Polite and friendly staff at the reception - my request for a quiet room was satisfied, I was not disturbed by any noise in the room, although we stayed at the hotel for the New Year holidays. The room fully corresponds to the description and photo, all plumbing and electronics are in working order. Breakfast was somewhat monotonous, but restaurant had a separate table with New Year's treats.

What was bad

The complaints are minor. Very small and cramped elevator. On the first day of our stay at the hotel, during breakfast, we sat down at a free table, but the waiter began to explain that this table was for large groups, not for couples. I asked where we could have a meal - all the small tables were occupied. The waiter gave up and left, and we stayed for breakfast. As I was leaving the restaurant, I noticed a small line of people waiting for free small tables, even though the large tables were not occupied. I understand that Austria is a country of rules =) But I want to remind the hotel management that the rules are good until the moment they turn into absurdity.

Main amenities of the hotel

Free Internet
Transfer
Parking
Suitable for children
Fitness centre

Location

Gumpendorfer Strasse • 190 m
Westbahnhof • 450 m
Margaretengürtel • 480 m
West Railway Station • 570 m
Leopold Museum • 1.9 km

Available rooms

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Location

Mariahilf, Wallgasse 23, Vienna

What's nearby
Leopold Museum • 1.9 km
Nashmarkt • 2.0 km
Museumsquartier • 2.0 km

Places of interest
Schoenbrunn Palace • 2.0 km
Museum of Natural History • 2.1 km
Museum of the History of Art • 2.1 km
Vienna State Opera • 2.5 km
Hofburg Palace • 2.5 km
Tiergarten Schonbrunn • 2.9 km
Belvedere • 3.0 km
St. Stephen's Cathedral • 3.1 km
Prater • 5.1 km
Kurpark • 21.7 km

Airports
Vienna International Airport • 18.5 km

Train stations
West Railway Station • 570 m
Subway
Westbahnhof • 450 m
Margaretengürtel • 480 m
Gumpendorfer Strasse • 190 m

Description of the hotel

Location

Want to take a rest and explore the city? Hotel «Mercure Hotel Raphael Wien» is located in Vienna. This hotel is located in 3 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Gumpendorfer Strasse, Leopold Museum and Nashmarkt.

At the hotel

Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, you can park in a parking zone.

Also, the following services are available for guests at the hotel: a sauna and a doctor. Guests who love doing sports will be able to enjoy a fitness center and a gym. You will find these entertainment amenities on the premises: a library. For participants of business meetings will be able to use a business center, a conference hall, event facilities.

To book an excursion, consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, press, car rental, a safe-deposit box and a concierge.

The staff of the hotel will be happy to talk to you in English, German, Polish and Russian.

Room amenities

In the room, for you, there is a shower, a TV, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Year of construction

1977

Type of electrical socket

Type C

230 V / 50 Hz

Type C

(grounded)

230 V / 50 Hz

Number of rooms and floors

78 rooms • 7 floors

What other amenities are there?

General

Air conditioning
Elevator/lift
Currency exchange
Smoke-free property
Heating
Newspapers
Ticket assistance
Television in lobby
Terrace
Express check-out
Pharmacy
Fire Extinguisher
All Spaces Non-Smoking (public and private)
Reception desk

Rooms

Non-smoking rooms
Room service
Fridge
Smoke Detector
Cable TV
TV
Hairdryer
Shower/Bathtub
Bathtub
Shower
Wardrobe/Closet
Bathrobe
Laptop safe
Slippers
Toiletries

Accessibility

Accessibility features

Services and amenities

Luggage storage
Laundry
paid for separately
Safe-deposit box
Concierge services
Dry-cleaning
paid for separately
Shoe shine
paid for separately
Luggage storage
Wake-up service
Telephone

Meals

Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Restaurant
Breakfast/lunch to go
Kettle

Internet

Free Wi-Fi

Transfer

Shuttle
paid for separately
Airport transportation
paid for separately
Car rental
paid for separately
Transfer services

Languages Spoken

German
Russian
English
Multi-language staff
Polish

Tourist services

Tour assistance

Recreation

Library

Parking

Parking
Garage

Business

Business center
Fax machine
Meeting and presentation facilities
Conference Hall

Sports

Fitness facilities
Gym

Beauty and wellness

Doctor
Sauna
First Aid Kit

Kids

Kids' TV Networks

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Personal protection equipment for guests
Contactless check-in and/or check-out
Individually packaged food
Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
After 15:00

15:00

Check-out
Until 12:00

12:00

Paid on the spot

Additional bed

Maximum number	Price
Must be clarified on the spot	35 EUR per guest for the entire period of stay

Payment

In the hotel

In cash	By bank card
In the currency of the hotel — EUR

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

The prices are lower in the mobile app

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more

8.0

Excellent

Based on 631 reviews from guests around the world

Cleanliness
8,4
Hygiene products
Location
8,3
Meals
9
Value for money
8,5
Room
8,8
Service
8,5
Wi-Fi quality
10

Reviews

Mercure Hotel Raphael Wien

Review sorting

by rating (highest first)

Mariia
leisure, couple
January 2024
Standard Double room (full double bed), 5 nights
8.6
Excellent
Mariia
January 2024
Wi-Fi review:Wi-Fi was fast, no issues
What was good
Excellent hotel. Polite and friendly staff at the reception - my request for a quiet room was satisfied, I was not disturbed by any noise in the room, although we stayed at the hotel for the New Year holidays. The room fully corresponds to the description and photo, all plumbing and electronics are in working order. Breakfast was somewhat monotonous, but restaurant had a separate table with New Year's treats.
What was bad
The complaints are minor. Very small a

Mobile app

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