Name: Ihre Pension Trauner
Address: Schloßstraße 56, Zell am See-Kaprun, Zell am See-Kaprun, Zell am See-Kaprun, 5710, Austria
Rating: 7

Smoke-free property

General

Non-smoking rooms

Shower

Rooms

Free Wi-Fi

Internet access

Internet

Parking

Parking nearby

Pets allowed

Pets

Location

At the hotel

Room amenities

Panoramabahn Schaufelberg Ski Lift

Lechnerberg II Ski Lift

Lechnerberg Ski Lift

Kaprun Ski Resort

Maiskogelbahn Cable Car

Sigmund-Thun Klamm Trail

Maisilift Ski Lift

Almbahn Ski Lift

Areitbahn I Ski Lift

Schüttlift Ski Lift

Zeller See

Ebennberglift Ski Lift

Trass-Ekspress Ski Lift

Schmittenhöhebahn Cable Car

Falleglift Ski Lift

Sonnenalmbahn Cable Car

Zeller Bergbahn Ski Lift

Hochmaisbahn Cable Car

Gastein Ski Area

Casino Bad Gastein

Gastein Vapor Bath

Leopoldskron Palace

St. Peter's Church

Hohensalzburg Castle

Nonnberg Abbey

St. Francis Church

Salzburg Cathedral

Residenz

Residenzplatz

Museum der Moderne Moenchsberg

Getreidegasse Lane

Mozartplatz

Mozart's Birthplace

Museum Carolino-Augusteum

Mozarts Wohnhaus

Augustiner Brewery

St. Sebastian's Church

Kapuzinerberg

Mirabell Palace

Salzburgarena

Dachstein Glacier

Moserbodenlift Ski Lift

Golden Jet Ski Lift

Ihre Pension Trauner

Zell am See-Kaprun

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked here a three bed room with half-board for 7 days. The room was average, old furniture, there were holes in the bed sheets, the first towels that we had were ok, but then when these were changed we received some that were pretty worn-out and smelling sulky.
Breakfast was ok, but it seems that the fruits compote and the yoghurt that we received at breakfast were not always fresh, as on some days the fruits were a little fermented and the yoghurt was too sour. Dinner seemed in the first 2-3 evenings ok, especially the Kaiserschmarrn was delicious, but on the third night I had a little indigestion and when I talked with other guests, I learned that almost from every room someone had something with the stomach: indigestion, diarrhea, vomiting, a little girl had enterocolitis and her parents brought her to the hospital, where she was kept for the whole night.
Beside this, one evening, as I wanted to give my son something to drink I saw that the glass in which the waitress brought us the water was dirty, so I asked her to bring us another glass, but also this was not perfectly clean.
The top of everything was on the last night when we came to dinner and I was that at my son's place there was cat hair on the table cloth. I asked the waitress to change it, but also on the new one there was some cat hair, so I assumed that probably the cat, that we saw sometimes in the kitchen and also in the dining room, was sleeping in the same place where the table cloths were kept.
As a consequence of the treatment we had there, on the last night there were tourists only at three tables left (out of 7), all the others left earlier.
All in all I wouldn't go there again and I wouldn't recommend it to anyone.

Disappointing boardinghouse

We stayed 7 days in Kaprun at Trauner Pension. We received the room number 31 that was dirty, with old furniture, squeaky bed, worn towels, worn sheets. After some discussions with other guests, we realized that this is the policy of the hotel: the worst rooms are given to the Romanian guests. The lady that served us spoke only German. We were very very disappointed because this is not the quality that we expected to find in Austria. It would be better if they pay attention to the details and if they have a better communication with the guests. I do not recommend the Trauner Pension.

The hotel olicy: the worst rooms are given to the romanian guests

It's very dirty hotel. No communication with personal., only german. At 11 p.m they lock the door and everybody must going to the rooms. Like a school camp. The food is bad. All of glass for dinner are very dirty. This is absurd

My dirty vacantion in Kaprun

We stayed 7 days in Kaprun at Trauner Pension. First, at the check in we received a room that was terrible and dirty. After a small discusion between us, our agency and the owner of the Trauner Pension they gave us a better room. It was clean and ok. But, after some discussions with other romanian guests, we realised that this is the policy of the hotel: the worst rooms  are given to the romanian guests. Of course, if you don't say anything. Beside these, the breakfast was the same all the week, but the dinner was ok and with different types of international quisine. You should be carreful if you want to drink something at dinner. Everething must be paid which is ok, but you don't have any meniu with the prices and nobody inform you that the drinks are or nor included in the dinner. More over, the lady that served us spoke only german. You will find out how much the drinks cost at the end of your holiday at the check out.
I guess they are very nationalists because all the international chanels were in german....no english or other langues. A positiv thing is that they have a german chanel with a live transmision with the conditions of the slopes and the wheather.
It would be better if they pay attention to the details and if they have a better comunication with the guests. It is a small familly pension.

  

Great journey but...

We had two double room. Very bed smell due to old carpets and furniture. Bed sheets, curtains, carpets and towels extremely worn.
Other's room bathroom window opens in our balcony. Owner cats playing on the kitchens tables. Spider nets all over: dining, kitchen, stairs, rooms, balcony. Broken closet doors on arrival - repaired only after several request.
I need to be very specific - is among the "top 3" worst places I ever stayed in the world.

We are extremely dissapointed. I traveled with my wife and our teenage children.
Rooms area 13 and 14sqm, far away from the "~20 sqm" as in the travel agency presentation.

For sure DERTOUR should revise their contracts with this pension in order to assure tourists they care about.

Ihre Pension Trauner

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment