Name: Idyllic Chalet in Kaprun near Ski Area
Address: Kesselfallstrasse 16, Zell am See-Kaprun, Zell am See-Kaprun, Zell am See-Kaprun, 5710, Austria
Rating: 6

Smoke-free property

Garden

Terrace

General

Free Wi-Fi

Internet

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the cottage

Maiskogelbahn Cable Car

Sigmund-Thun Klamm Trail

Tauern Power Station

Almbahn Ski Lift

Maisilift Ski Lift

Lechnerberg II Ski Lift

Lechnerberg Ski Lift

Kaprun Ski Resort

Panoramabahn Schaufelberg Ski Lift

Areitbahn I Ski Lift

Schüttlift Ski Lift

Zeller See

Trass-Ekspress Ski Lift

Schmittenhöhebahn Cable Car

Falleglift Ski Lift

Sonnenalmbahn Cable Car

Ebennberglift Ski Lift

Hochmaisbahn Cable Car

Zeller Bergbahn Ski Lift

Gastein Ski Area

Casino Bad Gastein

Gastein Vapor Bath

Leopoldskron Palace

St. Peter's Church

Hohensalzburg Castle

St. Francis Church

Nonnberg Abbey

Salzburg Cathedral

Residenz

Residenzplatz

Museum der Moderne Moenchsberg

Getreidegasse Lane

Mozartplatz

Mozart's Birthplace

Museum Carolino-Augusteum

Mozarts Wohnhaus

Augustiner Brewery

St. Sebastian's Church

Kapuzinerberg

Mirabell Palace

Salzburgarena

Dachstein Glacier

Idyllic Chalet in Kaprun near Ski Area

Zell am See-Kaprun

Arrived with clouds and light rain, I could not appreciate the mountain view. I arrived too early and the room was not ready yet. Even after lunch I had to wait a while because the reception was closed. The room and the bathroom are spacious and comfortable, I found the seats on the balcony but in bad weather I did not use it. Excellent and abundant breakfast. Free parking is right in front of the hotel

The weather conditions did not help me.

I came here on a school ski trip and had the worst hotel experience ever. 
-In the first night, a man who is suspected to have been part of the hotel staff, ENTERED MY SHARED ROOM and STOLE 2 iPhone 6s’s and a Apple Watch. I spent the rest of the nights feeling unsafe. Police were contacted.
-One morning we came down to breakfast at the correct time, only to find no food and the dining room unprepared because all the staff were still in bed, hungover from a party the night before.
-Bed covers had bloodstains and the mattress had brown marks all over. 
-Staff offen had parties, and the music was blasted loudly through the hotel. 
-Most staff were unpleasant and unhelpful. -The children were not allowed on balconies because the wood fence on them was weak and apparently people have fallen off from leaning on them in the past. 
I am outraged at the fact that they could not get simple things right that are extremely important, like safety of all the students, there were no signs of break ins so the robber either found his way in easily or was a member of staff. 
I would never recommend this hotel to anyone.

Ski trip robbery

We as coach drivers brought a school group for a ski trip our room was comfortable but the beds were very hard the rooms aren't serviced as such with only the bin being emptied towels are supplied but again they don't get replaced the food was ok we had a group of 63 so there wasn't always enough for the group to eat at breakfast or evening meal we made sandwiches for lunch. The hotel is served by numerous buses all going up to the ski lifts so it's a busy road there is ample parking for cars the hotel served it's purpose and took our group at short notice so I commend them for that  

Great base 

We stayed there for 7 nights, the staff was speaking only German, so it was impossible for us to comunicate with them in English.  It was wi-fi only in the bar and at the restaurant. No wi-fi in the rooms, as it has been mentioned on all the travel websites. The location is good only for people who wants to go to the glacier. Otherwise it is far from the town of Kaprun and a car is impetuos necessary. TV-set had only German TV channels.
Good points: the food was very good and diversified; the room was warm and clean.

Exclusiv hotel  for German speakers

We spent there 4 nights. There was no heating first night (outside was -2 C). There was no cleaning while we were there. The breakfast is selfserved ehich means you have to get even the cup, knife etc. and eat at a totally unprepared and empty table. You have to find a waiter (not easy) to ask some orange juice because the breakfast does not offer any drink except the really bad coffee. The staff was bored and not friendly at all although we were the first guests of the winter season.
The location is perfect so it is recommended if you are not service sensitive.

Idyllic Chalet in Kaprun near Ski Area

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