Name: Aparthotel Wellington Brussel
Address: Chaussee De Vleurgat, 154, Brussels, Brussels, Brussels, 1000, Belgium
Rating: 5

Elevator/lift

Heating

Express check-in/check-out

General

Safe-deposit box

Luggage storage

Services and amenities

Free Wi-Fi

Internet

French

Languages Spoken

Fax and copy machine

Business

Pets Not Allowed

Pets

Location

At the apartament hotel

Louise/Louiza

Hôtel des Monnaies/Munthof

Porte de Namur/Naamsepoort

Ixelles - Elsene

Natural Sciences Museum

Royal Palace of Brussels

Bois de la Cambre

Jubilee Park

Brussels Park

Galeries St. Hubert

La Grand Place

Cathedral of St. Michael

City 2 Shopping Mall

Mini-Europe

Atomium

Brussels Airport

Charleroi Brussels South Airport

Antwerp International Airport

Aparthotel Wellington Brussel

Brussels

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

If you want a sure way to ruin a trip to Brussels, then book this hotel. Worst service I have ever experienced.
No notification of reception closing after 7pm. Rang the number to inquire, they had supposedly left a key out, which was nowhere to be seen.
Offered to pay for me to stay at another hotel and never honored the payment. Extremely rude manager on the phone, who conveniently had to leave the office early the next day straight after I called to say I would be coming by to sort the payment.
This hotel should be avoided at all costs, and removed from booking websites.

DO NOT BOOK THIS HOTEL

Didn't honour the booking / gave no notification of reception closing at 7pm + didnt answer after hours phone number. Was on phone with hotels.com for 2 hours to sort out. Disgrace. Don't trust them they will let you down.

Disgraceful place - didn't honour booking

I checked in two days ago and I chose this place because of the WiFi. Well it’s not working since I have checked in so I am forced to go out to use the net. The staff seems not to care about it. Besides, I am not to picky but bedsheets pretty old, I can’t decide if they are just old or dirty. The whole room is old. The location is good though. I am totally unhappy because of the attitude of the staff who doesn’t care at all.

Wi-Fi isn’t working 

One star is far too generous. Aparthotel Wellington in Brussels unilaterally cancelled my booking for 3 apartments for me and my family, including a 5 month old baby, a 3 year-old little girl and three pensioners. The hotel sent me an email cancelling my booking ON THE SAME DAY that we were suppose to check in. We were already on our way from London to Brussels. In addition, they lied to me as they said they had to cancel due to leakes in the rooms. When i told them that i was on my way to see these leakes, they recognised they made that up and that the true reason was that they overbooked my apartments. Initially the aparthotel also said Brussels was full and that they could not offer us an alternative accommodation. Please remember, Brussels in winter is cold, we were travelling with old and babies. 
Aparthotel Wellington are extremely unprofessional and unreliable. Not to be trusted. They should not be allowed to operate. They gave our rooms to other people just to make more money and let us literally on the street with kids and in winter. Appalling company. Think twice before you book.
It took me more than 20 calls to fix the situation. Booking.com eventually accepted to offer us an alternative accommodation and pay the difference. I do not understand why tripadvisor or booking.com work with hotels like this.

Do you want to ruin your holiday? Book this hotel

I stayed here on a business trip to Brussels and I'm afraid this place fell well short of my expectations.

On arrival there was a man in my room fiddling with the TV, I think he may have been from maintenance, but I would have expected the man on reception to warn me if my room was not ready. 

The room was spacious and in a fairly quiet street, but it was really quite grubby. I have added some candid photos below but issues included poor electrical maintenance, doors that would not shut properly (e.g. between bedroom and kitchenette and the door to the bathroom), poor standards of cleanliness throughout and what appeared to be evidence of a small fire in the lift. Breakfast was not provided.

The power socket in the room was also hanging off the wall and did not look very safe. The TV reception was poor. The wifi signal was also very poor and unusable most of the time I was there (2 nights). I did not find the emergency exit as it was not signed and the reception was not manned 24 hours per day (in fact there was nobody there just before 9am when I wanted to check out on my day of departure). 

The location was some way from the city centre.

Could certainly do better I would say! I will not be staying here again under any circumstances.

Aparthotel Wellington Brussel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

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