Name: Kapelhoeve
Address: 3 Zandstraat, De Haan, De Haan, De Haan, 8420, Belgium
Rating: 7

Smoke-free property

Heating

Garden

Terrace

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Family room

Hairdryer

Shower/Bathtub

Mosquito net

Rooms

Safe-deposit box

Shoe shine

Luggage storage

Telephone

Services and amenities

Restaurant

Meals

Internet access

Internet

German

English

French

Languages Spoken

Bike rental

Recreation

Free parking

Parking

Swimming pool

Pool and beach

Event facilities

Fax and copy machine

Business

Sauna

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Ostend-Bruges International Airport

Bladelin Court

St. Salvators Church

Sint-Salvador Cathedral

Bruges City Theater

Bruges Market Square

Historium

Dali Xpo Gallery

Bruges Belfry

Lamp Museum

Church of Our Lady

Holy Blood Basilica Chapel

Gruuthuse Museum

Arentshuis

Burg

Basilica of the Holy Blood

Bruges Town Hall

Groeningemuseum

Minnewater

Museum of the Gunners

Citadel of Lille

Lille Cathedral

Henri Matisse Park

Opera House

Old Stock Exchange

Lille Grand Square

Rihour Square

Le Palais des Beaux Arts de Lille

Lille Grand Palais

Theater Sebastopol

Porte de Paris

Jean-Baptiste Lebas Square

Lille Natural History Museum

Kapelhoeve

De Haan

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The nice and quiet location of this hotel in a converted farmhouse in the polders a few kilometers inland from the Belgian coast is very good. In addition the facilities, including an indoor pool and sauna are an asset. The dinner (preorder necessary) is well good cuisine. However, the hospitality misses a touch of warmth, otherwise I would rate this place as very good.

Potentially very good

When we informed the landlady that we would not pay 165 euro a person for diner in an affiliated hotel on New Years eve,she told us she would restrain our mobility to our rooms while she had in advance promised that accommodation,including swimming pool and sauna would be available. After negotiation,she said being willing to allow us access to a meeting room if only we paid electricity. Then she said that maybe she would allow us access to the swimming pool by outside access in the mid of wintertime,rather 'unpractical' with a baby of 5 and one of 9 months. At check out she claimed supplements for having used the couch in the rooms to have a child sleeping on it while she had been well informed in advance and contrary to her own price quote. Very unpleasant experience:the setting that is rather nice turns worthless because of her frustrated behaviour. To bad for her. 

Dishonest,unfriendly,cold,greedy

Pro
- the hotel is situated in a very calm and nice environment. Of course it's 2-3 kms from the sea or the city center.
- Breakfast: I would describe it as a normal breakfast for a 3-stars hotel.
- hotel and rooms were very clean
- the hotel has a swimming pool and a sauna. When it's raining in Belgium, it's a good alternative

Con
- I would advise the host to follow a course of social skills. She was absolutely not friendly when we arrived. We arrived at 2.30PM and she told us that the rooms were not ready. OK, fine for me, but when I asked when they would be ready, she could not tell us, the only thing she could tell me ....'in a few moments'. Is this 10 min., is this 1 hour..... ? The answer she gave me was in a quite arrogant way that cleaning rooms takes time. 
And it seems that this way of her reactions is not the first time. See also some reviews below.
This is the first time I was treated like that. Who's is the client ?
- Kindness was also missing during the dinner. The food was good (except the dessert was not like it must be, but OK, this can happen). You only have 1 fix menu. There's no cart. 

The only person who was very friendly was the cleaning lady. She showed us the rooms, she told us the times to eat in a very open and very friendly way !! Super, that's what a client expect !
So my suggestion to the host: promote your cleaning lady to the reception desk !

Nice hotel in a agreeable environment BUT....

In the middle of nowhere, with the pros (silence, view, much room around) and cons (you need a bike (which you can rent on the premises) or a car (3 kms to DeHaan). A lovely tidy hotel, recently refurbished, with all you can expect from a ***, plus a pool sufficient for 4 users. Room modern, tidy and, of course, silent, equipment of the hotel and breakfast ok. Cycles can be stored in the barn, parking lot for cars.
But it was the first time we feeled considered as a nuisance in a hotel... Perhaps the tenant had a personal problem? But the hotel is ok.

fine retreat but..

Although we arrived at midnight, the lady was very gracious in waiting up for us. I was travelling with my family which includes 2 young children, so we went for the family room. The room was clean and tidy. It also has a wonderful swimming pool, which was much loved by the children! The breakfast was also excellent, with a large choice of breads, jams, meat etc.

The only negative is that I am not sure that at €275 a night for a family room that this represents great value. The rooms are obviously fairly new and well looked after, however they were quite spartan, and I would also have liked a proper shower.

Kapelhoeve

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Payment