Name: Pansion City Star
Address: Onescukova 35, 88000 Mostar, Bosnia and Herzegovina, Mostar, Mostar, Mostar, 88000, Bosnia and Herzegovina
Rating: 9

Shopping on site

Air conditioning

Smoking areas

Smoke-free property

Heating

Gift shop

Express check-in/check-out

Terrace

Private check-in/check-out

Outdoor furniture

No elevators

General

Bridal suite

Non-smoking rooms

Soundproof rooms

Room service

Family room

Cable TV

Hairdryer

Locker

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Slippers

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Luggage storage

Wake-up service

Services and amenities

Kettle

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer services

Transfer

German

English

Languages Spoken

Tour assistance

Tourist services

Sun Deck

Recreation

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Mostar Airport

Pansion City Star

Mostar

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Stayed here recently for 2 nights. Loved our room. Beds very comfy AC efficient in the heat room always cool. The room was spotlessly clean. Staff friendly. Great location in Mostar old town. Had breakfast in the restaurant next door which was adequate not particularly great choice but happy with what we got. Very good value for money overall.

Great Accommodation in Mostar

When I came at first I was upset about the parking, but the lady from reception went out to help me to solve that problem and also she helped me with my luggage. Then she introduce me with hotel, but also with the town,and she gave me all maps that I needed. The room was very modern and clean, and there was a coffee and catle which was very important for me. I will come back there for sure, and of course I recommend this place !!

Thank you for hospitality!!

After a recent trip to Pansion City Star hotel we walked away quite unhappy with the entire experience but for the sake of things, here is what we were pleased with first... 

The room was spacious, clean, and included some snacks and drinks. The TV was large and had a couple of English channels which was nice. The internet worked decent and the location of the hotel was perfect however we still walked away upset and consider the experience to be the low point of our two week trip. Additionally, they provided us with a small porcelain magnet souvenir for staying at their hotel and we appreciated it.

With that being said, here is why we were so displeased with our experience... 

After corresponding back and forth numerous times before our arrival, the hotel set us up a tour and transport from Split to Mostar. We double checked to ensure that we were getting an actual tour guide as we were very interested in the history. What we received was a taxi driver who shuttled us to a few places and then the hotel. While a good driver and very polite, he offered absolutely no history on any of the sites nor did he go in to any of the sites with us. At more than twice the price of our hotel room, we felt extremely ripped off. Furthermore after complaining to the hotel we were given an apology and then they called the driver back to the hotel so we could pay him. We cancelled the previously scheduled second day of transport and opted for a bus however we were still out the 260 marks for the 1 day taxi ride... as we only had 24 hours in Bosnia we walked away with this experience ruining 80% of our overnight in Bosnia and Herzegovina. 
We anticipated maybe being given a voucher for free breakfast or something to rectify the considerable amount of money and time we had wasted during our trip but instead we received an apology. Not wanting to let it ruin our evening or our vacation we decided to leave it alone and try and act as if it didn’t happen. 
Furthermore, we decided to try the breakfast the next morning that the hotel provides for 5 Euro across the street. DONT DO THIS! We had some excellent food in Mostar however this breakfast was definitely the worst food we ate during our entire trip. 
Assuming you are not eating the breakfast or having the hotel schedule anything for you, the facilities themselves were clean and to our liking.

Walked Away Very Unhappy...

We stayed one night.  The hotel rooms were new and clean.  We had two rooms upstairs and one room downstairs.  The downstairs twin-bed room is larger in size.

The hotel location is ideal.  We had only a short walk to the bridge and our transfer pick-up/drop-off meeting point.  As other reviewers mentioned, it's hard to walk across the bridge with luggage.  The hotel is on the street with all the shops and restaurants.

We opted for the 5 Euro breakfast.  The breakfast was served in the restaurant next door.  We had eggs cooked to order.  Only one cup of coffee was included in the breakfast.  We paid extra for additional orders.  The food was inexpensive in Mostar, so it's hard to say the breakfast was a good deal or not.

In the middle of Mostar

This little hotel is newly renovated and very clean. Had a room facing the main pedestrian street, but the windows can be closed and AC turned on to effectively drown out any street noise. Very close to Stari Most, but if you're walking with your luggage from the bus or train station, you might want to avoid using the old bridge to cross the river, as it is steep, slippery, and has speed bumps that will thwart your rolling luggage.

Clean and modern

My family booked two rooms which were very different. All were clean and new, but...

The room on level one with 2 twin beds facing the street was quiet and much larger!
The room on second floor with queen bed was near a disco that played LOUDLY until 12;00.

We switched rooms with our adult children so we could get sleep.
Hot water was great. Comfortable beds and pillows.
Breakfast on your own, but many places to eat at.

GREAT LOCATION !!! in Old Town about two blocks from the famous bridge!!

Pansion City Star

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Transfer

Languages Spoken

Tourist services

Recreation

Parking

Pool and beach

Kids

Pets

Policies

Check-in terms and conditions

Payment