Name: Heartland City Hotel
Address: 10 Kazan mahala, Tuzla, Tuzla, Tuzla, 75000, Bosnia and Herzegovina
Rating: 10

24-hour reception

Smoke-free property

Newspapers

Television in lobby

Terrace

General

Laundry

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Airport transportation

Transfer

Free parking

Parking

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Tuzla International Airport

Heartland City Hotel

Tuzla

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting downtown. Overall, I had a great experience with the Heartland City Hotel. 

Great hotel and staff! 

+ Heartlad City is a small private hotel and the staff is very friendly. 
+My room was very simple, but spacious and clean with everything that I needed, including water cooker, iron board, hair dryer
- I was shocked to find out that there smoking is allowed in the main reception and the breakfast room - although to be fair - there are probably no hotels in Tuzla, that have smoke free breakfast rooms. The overall impression of the hotel was a bit dark.
0 The breakfast was good, nice bread and coffee, but nothing special

Good value for money, spacious clean rooms, friendly staff

I stayed there last year almost one week ....staff speaks English ..honest staff..comfy clean room ...the restaurent was closed in November ...very nice breakfast ..plenty to choose from ...convenient to all city attractions. Restaurants ..etc..  nov 2018.

Clean ..cozy ...trustworthy ...and very helpful staff

Unsure of how best to get from Tuzla Airport to the city centre, I was able to arrange a transfer via the hotel. We were collected by the owner's son who gave us a running commentary on our trip into the city, pointing out the highlights and providing useful advice about what to do with our time there.

The room itself was well air conditioned, vital given how warm the weather was at the time. The bed was comfortable, the shower powerful and the amenities all in place as you might expect. The hotel rooms look like they have been updated relatively recently too.

Breakfast the next day was a mixed buffet, accompanied by eggs cooked to your liking. There was plenty to eat - a great way to start the day. 

As we checked out, the owner asked about the rest of our trip. When I said we were catching a bus to Sarajevo, she immediately offered to drive us to the bus station. She even came in and helped us buy tickets for the next bus - a godsend considering the agent didn't speak any English.

The Heartland City Hotel is truly excellent, a reminder of how a family run business can create an exceptional stay - nothing was too much for our hosts. Sadly we were only there for one night.

A brilliant base for exploring Tuzla

Nice hotel, instand feeling being at home cosy,clean and  guest friendly.
Quiet place in the center of Tuzla many nice restaurants and shops nearby. Good and free WIFI and parking.
Owner always around to be of support even a ride to the airport in the middle of the night is available, as we experienced.
Price vs Quality a six star location.
I ll be back for sure.
Xmile

Top city hotel

I was there November 18th until november 26th 2018 ....the rooms are very clean. The service excellent...the owners will do what ever to help you ...breakfastwas good   ...they will wait until every one wake up and they will be sure that every one there is happy. Wonderful COFEE all the time ...fruits 24/7 ...my real concern was NO DUST MITES since I have allergy ....the hotel or motel ...is near every thing you want or need ...I LIKED TUZLA ...NICE PEOPLE ...GENEROUS HELPFUL......ONE NIGHT CLUB WAS SO NICE ...LOTS OF BARS ....VERY FRIENDLY WITH AMERICANS ..MANY WORKED TO HELP DURING AFGANISTAN. IRAQIWAR WITH US ARMY ...IT WAS NICE TO MEET GOOD PEOPLE THERE ..WONDERFUL CHURCHES...EXCELLENT FOOD ...

ITS LIKE HOMEAWAY FROM YOUR HOME

Before I arrived I had some contact with the hotel. I needed transport from and to the airport. They responded very quickly all the times and arranged all that I needed. 
When I arrived late at night I received a warm welcome from one of the owners. Got help with my bags and a short introduction of the facilities in the hotel.
All personal in the hotel were so kind all the time, they fixed everything quick and with a smile. For example special requests at the breakfast, information about the town, information about tourist sights.
The breakfast was very nice with cereals, ham, cheese, yoghurt, bread, butter, eggs, omelette, coffee, thé, marmelade, nutella, vegetables, fruit, juice and so on.
The room was properly cleaned when I arrived and they kept it in that condition all my days.

Like a home for guests

I recently stayed here for three nights. This is a small hotel with a great location in the centre of Tuzla. The rooms are modern and furnished to a good standard. The hotel staff were very friendly and helpful, making my stay very enjoyable. I would highly recommend this hotel to anyone looking for accommodation in this town.

July 2018

I would like to thank for our nice stay. People working here make this hotel a nice place to stay.

We stayed only 3 nights here but it was very positive experience.  Our room was very nice decorated, spacious, with  A/C, wi-fi, big TV, with the shower and the hair dryer,  no fridge, no kettle.

Breakfast – simple but sufficient and fresh.

Hotel is close to the city centre and close to the Lakes – really worth visiting. About 20 minutes walking to the bus or train station. There are many restaurants nearby.

The hotel staff is so perfect, very helpful and nice. I can recommend this hotel and if I visit Tuzla again, I will choose this hotel again.

Heartland City Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Services and amenities

Internet

Transfer

Parking

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment