Serhs Natal Grand Hotel & Resort

Additional transaction fees may apply for local residents. Guests may also be subject to additional taxes, which may vary by city and hotel. Information about the fees charged must be clarified with the accommodation facility.

Know Before You Go

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

• Tourism fee: BRL 3 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.