Name: Rodes Palace Hotel
Address: R. Pres. Vargas, 1157, Patrocinio, Patrocinio, Patrocinio, 38740-000, Brazil
Rating: 7

24-hour reception

Elevator/lift

Smoke-free property

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General

Non-smoking rooms

Rooms

Laundry

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

English

Portuguese

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Free parking

Parking

Pets Not Allowed

Pets

Extra decontamination measures

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Rodes Palace Hotel

Patrocinio

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hotel is not five star. We paid extra for a family room because we went with a five-month-old child and they settled us on the second floor in a building without an elevator. After the operation, I had to carry a baby pram up and down several times a day. The room is large but dilapidated, everything is old. The keys did not open the doors, we had to run to the reception several times a day to get into the room while lowering and raising the the pram. The toilet didn't work, the sink broke, they didn't even give us a kettle, despite what they promised in the email. In no case should tap water be used for milk, at the bottom you will see dirt in the form of earth. Just need to buy bottle water. No one says anything about this at the reception. The whole hotel is for show. All the time you have to go on reception and solve problem and what to decide in this hotel the first two days we were so tired ... this is not a family hotel, young girls came to dinner in pants and a T-shirt, some just half-dressed. The single couple were settled in a new building and the families were in such shabby rooms. In general, it’s very unpleasant, we specially paid extra to live in good conditions, but we don’t give a damn about you. I can’t say about the waiters, they are  wonderful, they work very hard and are polite, but this is the only plus in the service. The pool is ice cold, both indoor and outdoor. Outside the hotel, the promenade is in a terrible state, there is dirt all around, broken sidewalks. The food is always good and that's a plus. We bought a tour through loveholidays and flew rynair, terribly hard with a small child, because after a two hour flight they closed the bar and did not even sell water. There is a lot empty seats, but they don't let people to move  Feel like in prison during thisflight. conclusions: do not fly there in March with children, there is nothing to do but eat, the sea is cold, the pools are cold, just to eat and sunbathe if weather will be good, we have only two days during the week . Check everything carefully when booking. Will I go there again - no! you can rest in the best places for this money. I won't be using loveholidays anymore. (Sorry no photos, to busy with child )

this information is useful for families with children under one year old

We came for our Honeymoon in September but also came with friends that we met at this hotel 7 years earlier. From the beginning we were put in a twin room and the reception staff didn’t want to help. We were on the 2nd which was a bit run down when we booked you only see the rooms that have been revamped and they look lovely but not ours. 
We booked all-inclusive which we didn’t get we could only eat in the main restaurant and the food was same old same old each day. You don’t get snacks Ice cream chips and you can’t use the pool bar even though we could when we came before we just felt ripped off as they now have a ULTRA all-inclusive they say, but all the paperwork around the hotel states only all-inclusive   There was one young lady called Angela at the front desk who tied to help us but it was only 3 days before we were going home and we made the decision not to pack up and move to a double room so we stayed in our so called executive room which it was not. We feel a
real shame that this hotel was not really interested in customer service and we were so looking forward to going back to a this hotel but never again …….

So disappointed

On arrival the hotel staff were very helpful, and showed us to our room. The family suite
had plenty of room and we had everything we needed. 

The cleaning staff were lovely and our room was cleaned to a high standard every day. 

The restaurant staff were really friendly and helpful. The staff really went the extra mile and always were very attentive to the children. The food was excellent
and there was plenty of choice you could pay an extra amount of euros to eat in the other restaurants  on site where you had waiter service. This was nice if you fancied a change. 

The children loved to spend time in the games room. They would spend hours in there, until their pocket money was all gone. 

You could always get a sun bed with out having to wake up at the crack of dawn. 

The spa was lovely and the treatments good value for money.
Very relaxing massage.

Excellent mini market on site. 

Beach was only a very short distance and there was an underground passage for safety.

Overall this hotel had everything you needed and the quality and standards were very high. We had an amazing family holiday with lots of lasting memories to cherish. We would return in the future.

Rodes Palace Hotel

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