Name: Avenida Palace Hotel
Address: Av.Presidente Wilson,10, Santos, Santos, Santos, 11065-200, Brazil
Rating: 5

Room service

Minibar

Rooms

Laundry

Safe-deposit box

Telephone

Services and amenities

Restaurant

Meals

Parking

Conference Hall

Business

Massage

Beauty and wellness

Family/Kid Friendly

Kids

Location

At the hotel

Room amenities

Beach Edge Gardens

Gonzaga Beach

Santos Beach

Pompeia Beach

Boqueirao Beach

Jose Menino Beach

Embare Beach

Sao Paulo Zoo

São Paulo–Congonhas Airport

São Paulo Aquarium

Ibirapuera Park

Japan House São Paulo

Casa Das Rosas

Sao Paulo Cathedral

Catavento Museum

Museum of Art of Sao Paulo

Tiete Ecological Park

Martinelli Building

Municipal Theater

Pinacoteca do Estado

Sala Sao Paulo

Football Museum

Beco do Batman

Memorial da America Latina

Villa-Lobos Park

Avenida Palace Hotel

Santos

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

It was almost impossible to drive a private car up to the hotel but having parked our car nearby, we were told at the reception desk that they had got us down for 2 single rooms (in spite of having booking confirmations requesting a double and a twin room for our family of 4). 

On finally getting to our rooms, we found one was a nice double with a decent view on the 8th floor, while the twin room was like a musty prison cell on the 4th floor, with a view of the interior hotel well, a broken TV, no bath plug, no extra towels, no ventilation in the bathroom, a somewhat unappealing carpet, and altogether a most depressing ambience... no chance of changing the room as the hotel was fully booked.

The lifts were slow and outdated, the so-called swimming pool was more like a jacuzzi plunge pool, there were far too few places to sit near the pool and an expensive Eur 5 beer was served in a plastic beaker.

In its favour, the hotel location is excellent, but our 4th floor room was shaken by passing metro trains - lower floors must suffer even worse. I'd strongly advise potential guests to avoid room 462.

I don't know how the hotel star system works, but this hotel is worth 2-3 stars at most and 4 stars is a joke.

Tale of Two Rooms

Old hotel but clean and nice and helpful people. There is a parking in back of hotel which is very good. The location is very good, just in front of the beach. But be careful of what room you choose: the rooms with a splendid view are not ok to sleep , because of the noise of the traffic. The back rooms are quiet. The breakfast place has a very nice view also to the ocean.

Old hotel, good people, very good location

We booked stayed 17-19 March 2012 prior to taking a cruise from Santos.

The hotel fronts the beach. Santos has a very acceptable beach with umbrellas for use. Venders sell food and drinks. The beach has a great holiday feel to it. We liked it very much. 
 
Booked online via an online using a booking agency. Upon arrival at the hotel the taxi door was opened by an hotel valet and we were assisted with our luggage from taxi to our room. The desk clerk had a file ready complete with our booking details. The desk clerk spoke english and was most helpful, polite and respectful. We found all staff to be helpful and with a smile.

The room had all basic needs in working order, was clean and freshly painted.There are no decorations such a hanging pictures as such.

The hotel breakfast is to be found on level 3 and diners have a fantastic panoramic view of the beach and ocean. The food was very good, fresh tropical papaya, honey dew melon, and pineapple. There was a selection of cakes and breads, cheese and ham slices as well as scrambled eggs and hot dogs portions. It is a buffet service style...

There is some kitchen staff noise up to about midnight.

There is some kitchen staff noise up to about midnight.

Breakfast with a panoramic view of the Santo Beach and ocean.

When we checked in we got a room that stunk badly of smoke.  When we told them, they gave us a suite that faced the beach for the same price which was really nice (they were pretty much full and this was the last room left and we had already paid for three nights). The workers at the front desk were really nice. There was a man that was especially nice and got us the better room. He spoke very good English. I don’t think that many of the other workers spoke English though. The hotel is really run down. In the lobby the tile is cracking off everywhere. The rooms could use paint jobs really bad. I would recommend bringing flip flops to shower with.  The shower's drain was terrible and it was more like taking a bath with a shower.  The water pressure was really good though as was the temperature. The bed was very hard and uncomforatble. I woke up with mosquito bites every morning which was not fun. The rooms are pretty clean though. However, it is also very loud since the hotel is situated by the AV. Pres. Wilson street. Also, our room was right above the restaurant below, which played music until 12:00pm 2 our of the 3 nights we were there. The hotel is very stuffy and has bad lighting. If you are from another country you will also need converters since they only have 220V outlets. Breakfast was very bad as well. The breakfast room is very pretty though with a great view of the beach. Even though we got the suite for the same price as the cheapest room, it still is not worth the price.  The TV is small and hard to see. Also many of the channels didn’t work and the ones that did were horrible. We saw a naked man on one channel and quickly changed it and there was a naked girl on the next. Not very family friendly. This hotel was probably really nice in its day, but now is in need of major repairs. I would say that this is barely a 1 star hotel not 3.

Ok but not worth the money!

We stayed just one night prior to Brazil Triathlon Trophy that was held just in front of the hotel. The hotel is very well located: it is beachfront. Although the hotel is very old we expected to at least find a room as seen on the hotel website. What we have found was a tiny room with humid walls, old furniture and fug. Bed sheet was okay while the pillow sheets were full of mold! We had to cover it with towels to try to sleep. The good part of our stay was the breakfest.

Avenida Palace Hotel

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