Name: Hotel Castle Maria
Address: Road Town, Tortola, Tortola, Tortola, 2364, British Virgin Islands
Rating: 6

Smoking areas

No elevators

Reception desk

General

Free Wi-Fi

Internet

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Terrance B. Lettsome International Airport

Virgin Gorda Airport

Cyril E. King Airport

Hotel Castle Maria

Tortola

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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19-beds

2-beds

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3-beds

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4-beds

40-beds

5-beds

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8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I would like to point out the fact that we have tried out a couple of low budget accomodations in Road Town. Of all of them, this is by far the best. It's not very fancy, you probably wouldn't want it for your honeymoon, bit it's clean and best value for money. And it has hosts who care about their guests, and that is, on Tortola, not easy to find. We actualy owe Izac & Andrew quite a lot. We booked a room for the upcoming Storm. Nobody knew that Irma would hammer the BVI and that most houses (and lots of accomodations) would loos their roofs, their windows. Nobody thought that the Supermarkets, the Restaurants would be closed for days. Castle Maria kept its roof, its windows and after enduring the 6 hour storm there was a knock on the door and that there was food for everyone who was hungry. And this continued day after day. Whoever was hungry, was invited to eat. No questions asked. Isac & Andrew, thankyou. For realy caring about your guests.

Hurrican Irma

Clean, dated room adequate for a short stay, wouldn't want to make it a base for an extended vacation.  Not sure what impact the hurricane has had although indications are that it's one of the few places that escaped major damage.

Good for a night or two

Clean,pleasant hotel within walking distance of the ferry.Not too much,not too little.A place to put your head for the night.The swimming pool is a nice touch,although I personally did not take a dip.There is also a serviceable bar with cold $4 beers.

Adequate 

Our room was very basic at $500 a week. (you get what you pay for) Bed, tv, small outdoor patio. Ours did not have a kitchenette or even a microwave or coffee pot, just a mini fridge. Our shower did not drain, even after notifying the front desk. We stayed for a week and noticed that every time towels were changed, they were stained, so we used our own. There is a big pool, but we didn't feel comfortable enough to swim in it. It looks like it needs some TLC and lots of chlorine. I only gave it a third star because the staff was very friendly and also because it is a short walk to town and the ferry. Overall, this is a place solely to rest your head. 

Basic not great

I wouldn't recommend even if you're desperate. It's like an oversea's low budget youth hostel. The staff however is extremely nice and accommodating. The rate I booked was not honored, I was stuck so I had to pay it. Shady operation. Lots of bugs on the floor and in my bed. Noisy. But the staff is nice! :)

Low low budget

I originally booked this hotel through Hotels.com for a one-night stay. When I checked in, the male desk clerk asked if I was traveling alone. I refused to answer, and he kept pushing the issue. Instead of telling me my room number and handing me the key, he walked me to the room (even though I requested he not do that), and entered the room after me to "turn on the air conditioning." The balcony door did not close all the way and the entry door did not lock securely. I made the decision to find a different hotel as I did not feel safe staying at Hotel Castle Maria. When I checked out approximately 20 minutes after arriving, I was greeted by a different male clerk who became very pushy and rude when I told him I would like to check out of the hotel. He repeatedly asked me where I was going and what hotel I planned to stay at. When I got home from my trip, I filed a claim with Hotels.com who attempted to negotiate a refund on my behalf. The claims representative reported that the hotel manager would not issue a refund because I stayed several hours and left after midnight without checking out or filing a complaint. This is patently false and confirms the unsettling feeling I had during my very brief time at the property. Don't bother with this hotel. There are other options in Road Town. You can't put a price on safety--spend the extra money to stay somewhere reputable.

Hotel Castle Maria

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