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January 2024
First stay in Bansko with Crystal, awesome experience.
An amazing holiday for the price, loved all the facilities, the barman was very helpful and would stay open until we were finished. great place to go for an affordable ski holiday. The staff were very smiling and friendly. The rooms are very nice, very clean. Our room was big, with mountain view.
family
February 2023
Good clean hotel, good food, nice staff, excellent value for money
Perfect 3 star hotel for a long weekend skiing. Clean rooms, comfortable beds, good simple food, nice pool. Staff very welcoming and helpful. Really good value. I admit I was nervous about staying here as there were no recent reviews and previous reviews were not so complimentary but I needn’t be wo
business trip
February 2020
Excellent experience being a guest in Hotel Complex Zara
Gladly recommending Hotel Complex Zara, the staff is very kind, the food and other services in the hotel are on the highest level. Best hotel experience in Bulgaria.
The receptionists are speaking several languages as English, Russian, Germany. The choice of food is big, the pools are warm, the sp
family
February 2020
Perfect Hotel near the center of Bansko
Very nice hotel located near the ski lift and the center of Bansko. The room was super clean and the view from the terrace was breathtaking. The spa center was amazing with its pool and saunas. For sure all be back again.
company
January 2020
Mr
At first we were booked in at the hotel strazhite but moved last minute to hotel Zara.
We were all very impressed in general with everything.
Clean rooms
Food had a good variety and well displayed at both breakfast and dinner.
Clean and tidy rooms and facilities are at brilliant standard which we u
couple
March 2023
First stay here with Crystal Ski
We booked this hotel pretty last minute. It was our first time to Bulgaria and we turned up knowing that it was cheaper than holidays in The Alps but had a really good week and liked visiting a new country.
We were told by our rep that we were one of the first to stay at Hotel Zara with Crystal Sk
family
January 2019
Ski in Bansko - Zara Hotel
We had a recent ski trip to Bansko and we chose to stay at Zara Hotel, 4*.
The hotel is well placed very close to gondola, in quiet zone with 300-400 of healthy walk metres to the croudy center.
Accommodation for us, 2 adults and 2 kids, was in a spacious room, with view to the main street and moun
family
January 2019
Ski trip
Pozitive: nice hotel, relative close to the gondola, big rooms, clean, nice staff at the lobby bar.
Negative: cold in the room, bad staff in the restaurant, not verry good english speakers.
Overall a nice vacantion.
couple
May 2019
Not for 4 stars
You can definitely find another hotel, much better, in the same price.
Rooms are OK, regularly cleaned, adequate size.
Food is generally good. There is plenty of it.
Spa is poor. The sauna isn't works and the spa was very crowded in the afternoon.
We was very disappointed that the outdoor pool is
January 2024
average experience
Not very clean, average food, average, unorganized and disinterested staff, unorganized parking lot, the spa area is outdated and very small (the pool is really small and the water in the jacuzzi not very clean, they have 2 saunas and one of them was not working), they don't really have gluten free
Hotel Complex Zara Bansko 4* in Bansko 19 reviews of the hotel, room photos and prices – book Hotel Complex Zara Bansko online