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Kempinski Hotel Grand Arena

What else is nearby?
1.5 kmfrom the city center

from 20,875 ₽

  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena
  • Kempinski Hotel Grand Arena

Super

23 reviews
9.0
Galina

What was good

The service was great. Loved the SPA and the location.

Popular amenities

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool
  • What other amenities are available?

Location

  • Bansko-Banderitsa Meadow Ski Lift • 110 m
  • Bansko Ski Resort • 140 m
  • What else is nearby?

Available rooms

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Location

Pirin Street 96, Bansko

  • What's nearby
  • Bansko-Banderitsa Meadow Ski Lift • 110 m
  • Bansko Ski Resort • 140 m

Description of the hotel

Location

Kempinski Grand Arena Hotel is located in Bansko. This hotel is located in walking distance from the city center. Places nearby: Bansko-Banderitsa Meadow Ski Lift and Bansko Ski Resort.

At the hotel

There is a restaurant, cafe and bar for guests. Free Wi-Fi is available on site.

Free parking is provided for guests traveling by car. Beauty and health services include massage, sauna, solarium, steam bath, spa, hammam, swimming pool, fitness center, gym, table tennis and diving. The hotel offers the following services: skiing and sale of ski passes.

On-site entertainment includes a casino, karaoke, library, bowling alley and barbecue area. A conference room is provided for business events. There is a children's playroom.

The hotel can accommodate pets. Guests can order a shuttle service. The hotel offers laundry, dry cleaning, ATM, private check-in and check-out, ironing services, newspapers, car rental, safe and concierge, lift.

The hotel staff will support the conversation in English.

Room amenities

A DVD player, shower, TV, mini-bar, bathrobe and slippers are available in the room. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Year of construction

2005

Year of renovation

2010

Type of electrical socket

Type C

230 V / 50 Hz

Type C

(grounded)

230 V / 50 Hz

Number of rooms and floors

159 rooms • 5 floors

Services and amenities

General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace

Rooms

  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Family room
  • VIP room amenities
  • Indoor Fireplace
  • Smoke Detector
  • Cable TV
  • Minibar
  • Hairdryer
  • Shower/Bathtub
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Services and amenities

  • Ironing

    charged separately

  • Luggage storage
  • Laundry

    charged separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    charged separately

  • Shoe shine

    charged separately

  • Luggage storage
  • Telephone

Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Buffet breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)
  • Snack bar
  • Packed Lunches
  • Kettle

Internet

  • Free Wi-Fi

Transfer

  • Shuttle

    charged separately

  • Area shuttle

    charged separately

  • Car rental

    charged separately

  • Airport transportation
  • Transfer services

Languages Spoken

  • Russian
  • English
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Library
  • Bike rental
  • Barbecue grill(s)
  • Billiards
  • Bowling
  • Casino
  • Nightclub
  • Hiking
  • Fishing
  • Barbeque
  • Sun Deck

Parking

  • Parking
  • Parking nearby

Pool and beach

  • Swimming pool
  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Seasonal outdoor swimming pool

Business

  • Business center
  • Event facilities
  • Fax machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Cycling
  • Tennis court
  • Fitness facilities
  • Gym

Beauty and wellness

  • Doctor
  • Solarium

    charged separately

  • Massage

    charged separately

  • Steam room
  • Beauty services

    charged separately

  • Sauna
  • Spa

    charged separately

  • First Aid Kit

Kids

  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Children swimming pool
  • Kids club

Winter sports

  • Ski storage
  • Ski passes available

    charged separately

  • Ski-to-Door Access
  • Skiing
  • Ski school

Pets

  • Pets allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Cradle
  • You must specify the maximum amount
    35 EUR per guest per night
Additional bed
  • You must specify the maximum amount
    70 EUR per guest per night
Transfer
  • Airport
    180 EUR
Pets
  • Any pets are allowed
    20 EUR per each pet for the entire period of stay

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Cradle
  • You must specify the maximum amount
    35 EUR per guest per night
Additional bed
  • You must specify the maximum amount
    70 EUR per guest per night
Transfer
  • Airport
    180 EUR

Payment

In the hotel
  • In cash in the currency of the hotel — BGN
  • By card
    card-logocard-logocard-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more
9.0

Super

Based on 1242 reviews from guests around the world

  • Cleanliness

    8,7

  • Hygiene products

  • Location

    9,9

  • Meals

    9

  • Value for money

    8,7

  • Room

    7,5

  • Service

    9

  • Wi-Fi quality

    5

Reviews
Kempinski Hotel Grand Arena
  • Noormuhammad B

    March 2024

    TripAdvisor
    Noormuhammad B
    March 2024

    Awesome

    Great hotel best location city awesome bountifully it's great nhsbwwbw. Bshwh. Wjjajq. Iwuaiw bh2. Wiiiiw. Whhh2wwhhw. Jjiiw. Wjjqjqjj. Qiiiiiwnbb. Wjjqjjjq. Whjqhq q. W. Whjwnbwhwhwh. Bhbbq. Bhjhq. Bhhhha. Whjjhhwb. Whhhh. Whjhh. Whh

  • helenaa79

    March 2024

    TripAdvisor
    helenaa79
    March 2024

    A Wonderful Stay in a Beautiful Hotel

    Beautiful hotel in an unbeatable location right next to the gondola station with ski in and ski out. The staff are outstanding, they go above and beyond to make guests feel like VIPs. We stayed for a week and loved everything about this hotel! From the spa to the restaurants, the front desk, the bar

  • kukkmaarika

    March 2024

    TripAdvisor
    kukkmaarika
    March 2024

    Great hotel!

    Very great hotel. The location is amazing, with skis directly to the mountain. Room service and other service very good. SPA excellent, very clean. Saunas are already warm in the morning. Rich breakfast and also dinner. We recommend this hotel.

  • David L

    company

    February 2024

    TripAdvisor
    David L
    February 2024

    Perfect location next to the gondola, literally ski into the hotel off the slopes.

    This hotel lifts Bansko to another level.

    The rooms are spacious, spotless and well furnished. The balcony was very welcome.

    The staff are first class and take good service seriously. Several restaurants to choose from, The Galleria restaurant is particularly worth a mention. The chef is always s

  • Rafioren

    September 2023

    TripAdvisor
    Rafioren
    September 2023

    Great alpine hotel

    Alpine-style hotel, large rooms, large beds, good maintenance, excellent service, rich breakfasts, large spa, free parking, excellent service In short a luxurious and pampering hotel, although the settlement is mainly used as a ski town there is a lot to see.

  • Emanuela T

    September 2023

    TripAdvisor
    Emanuela T
    September 2023

    Great hotel!

    Amazing place and service as always!

    Highly recommend. The property is very cozy and comfortable even in autumn. The place also has a very well equipped kids club for your kids. The view from the hotel is phenomenal.

  • Пламен Д

    September 2023

    TripAdvisor
    Пламен Д
    September 2023

    Quality family time

    + Excellent location

    + Friendly staff at reception, excellent service - cleaning, restaurants etc.

    + Available parking places and parking assistance in offer

    + Great food - rich breakfast and delicious offers for dinner in the restaurants, including kid’s menu

    - The revolving door is a bit dangerou

  • NYC_trav_Dad

    September 2023

    TripAdvisor
    NYC_trav_Dad
    September 2023

    Amazing hotel for Summer Hiking Trip, 5* in every way

    Stayed here with my family for 3 nights. This hotel is absolutely amazing in every way. Every meal we had was above and beyond what we expected. Breakfast buffet has everything you could want, including a special kids section with kid friendly items. This included gummy worms which a parent always h

  • Roam15299623820

    September 2023

    TripAdvisor
    Roam15299623820
    September 2023

    Treat yourself to an amazing mountain experience

    The hotel provides an exception experience. The location is perfect - next to the lift in Bansko and offers amazing views to the mountain. The rooms are nice and the beds are extremely comfortable with a large variety of pillows. The spa is also probably the best one in Bulgaria and if you have the

  • Simon B

    family

    February 2023

    TripAdvisor
    Simon B
    February 2023

    Skiing trips

    Had a great time here … my second time staying here in a month … brilliant location for skiing ,right next to the gondola and you can upgrade your pass to skip the queues ..really nice spa … I have dealt with Martin at reception a few times and he has always been excellent, really professional …. Ov