Name: Kostadinovi Kashti Complex
Address: 1 Chukani Street, Gorna Oryahovitsa, Gorna Oryahovitsa, Gorna Oryahovitsa, 5070, Bulgaria
Rating: 6

Air conditioning

24-hour reception

Smoke-free property

Garden

General

Non-smoking rooms

Cable TV

Shower/Bathtub

Bathtub

Wardrobe/Closet

Rooms

Luggage storage

Services and amenities

Restaurant

Meals

Internet access

Internet

Airport transportation

Transfer

Russian

English

Languages Spoken

Bike rental

Barbecue grill(s)

Recreation

Parking

Free parking nearby

Swimming pool

Spa tub

Pool and beach

Massage

Steam room

Sauna

Beauty and wellness

Children's playground

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Gorna Oryahovitsa

Kostadinovi Kashti Complex

Nature there is really amazing. The room was big, but not very comfortable. Small TV and it was not possible to watch it. The picture braked all the time. However, the internet access was perfect. The restaurant is very good and the staff is really nice and helpful. The SPA is excellent as well.

Amazing Nature

This place is so good! We only visited the restaurant, the food is fantastic and the service is great. It offers a magnificent view from up hill to the town and surrounding nature.Next time we would like to stay in the hotel part as well

Shortly-not what we expected :-(The room was not clean as well-there was spider's webs,the bathroom also.We took coffees  4 or 5 times,and what we paid was different .The breakfast was worst i have ever seen-no included water and coffee in it,and if you want to order more from it-no way.The pool area is ok,quiet.

Not good

Having checked out this establishment on its own web site, we were fairly sure that we would be happy to spend two nights here, so that was our plan. The price was good, the pictures looked nice and there was even a swimming pool (which however we did not use).

So when we tried to reach the place in our hire car, we discovered that it is some way outside the centre of Elena, at the end of a very narrow and extrememly poorly maintained "road" which was actually more like a farm track in most places, full of deep holes and ruts, with the situation not being helped by the fact that drivers coming in the opposite direction seem to believe that there would be no other vehicles using the track at the same time. I know that's not the hotel's fault, but if you're driving there, hire a jeep, or be very careful.

I guess by now we should be wise to this, but the web site pictures make the rooms look bright and welcoming. The reality is somewhat different. The web site doesn't show the cobwebs in the corners, nor the fact that the sheets on the beds don't quite cover the mattress, nor indeed the fact the the beds aren't fully made up on your arrival; you have to place a blanket inside a Bulgarian-style duvet cover yourself.

The general atmosphere in our room was rather grey and dingy and nothing like we were expecting. As already mentioned, cleanliness was not up to scratch; inside the wardrobe the story was much the same. Although we had booked a double room, there were three beds in the room. It was a good thing we didn't have to use the third bed because it looked extremely well used and not all that clean.

Also over the third bed, the electrical socket with mains voltage was hanging completely out of the wall. That could have been a shocking experience for someone with small children, or stumbling around in the dark.

As for facilities in the room, you get an old and small TV set, a small fridge (not switched on at our arrival), and a bathroom which was fully functional, although in need of a thorough modernisation. The shower hangs over the bathtub and there is no shower curtain, so almost inevitably the floor gets quite wet.

The hotel didn't even manage to get our booking correct. We had asked for a double bed and a shower without bathtub. When we mentioned this to the receptionist the following morning, she expressed (and rather curtly) surprise that we had been put in that room. There seems to be some lack of co-ordination here.

During the day, the hotel plays rather loud music across the pool and dining areas. If this floats your boat, then that's great, but it seems to me a shame to disturb the peace and quiet of the area in this way.

We had dinner at the hotel, and they offer a good selection of Bulgarian specialities and other items, although (typically for Bulgaria, it seems) not everything on the menu was available. Nevertheless my trout was excellent. The food in general is well prepared and nicely presented. Our waiter was also quite polite.

Breakfast was a big disappointment. Although it was included in the price, it consisted of one piece of banitsa, and what the hotel staff call "juice," which was nothing of the sort, being in fact a sweet and sticky concoction with a vaguely fruity taste, which was probably out of a bottle and mixed with water there and then. There is no other choice for breakfast. Not even coffee is included.

As mentioned, we were intending to stay two nights here, but we decided to leave after one night only. Fortunately the hotel didn't make any difficulty with this. NOTE: initially they will try to get you to pay a deposit by bank transfer. If you're doing this internationally, it's likely to cost more to make the transfer than the room actually costs for one night. However we called them in advance and they allowed us to make the reservation without a deposit.

It's difficult to find anything really positive to say about our experience here, beyond dinner, and so we don't recommend it.

Kostadinovi Kashti Complex

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