Name: Grand Hotel Murgavets
Address: Pamporovo resort 4850 Chepelare Smolyan Province, Pamporovo, Pamporovo, Pamporovo, 4870, Bulgaria
Rating: 7

Room service

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Studenets I

Studenets III Ski Lift

Studenets II Ski Lift

Grand Hotel Murgavets

Pamporovo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

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2-beds

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3-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

There were a lot of positives about the hotel, Kosmos bar and bakery on the roof is excellent, as is the spa and staff.
The rooms need renovation, bathrooms are shabby, rooms are overheated and there is no air conditioning, we had to request a change of room, due to the fact that rooms at the front of hotel, although they have lovely views are very noisy, there is a problem with stray dogs roaming the village and barking at night. Extractor fan and light in bathroom didn’t work, nor did the keycard, there are no rooms safes. Definitely need refurbishment. Biggest inconvenience was the two lifts which didn’t work for most of our visit, that is not acceptable in an eight story hotel, for the last two days neither lift was working which meant climbing up to 5/6 floors in our case,

Has potential it needs work

Pros

Looks great. Amazing cosy pool/spa area. Best equiped hotel gym I’ve seen in a long time. Excellent selection of delicious buffet food for dinner and breakfast. Some friendly staff.

Cons

Slept very badly every night due to the fact our room was unbearably hot! Room didn’t have air-conditioning either. We had all radiators off and slept with no covers and the balcony door wide open during winter to try and cool it down. We were facing the main road and was very loud all night with bars/cars/people/stray dogs and even wearing ear plugs were awoken, and the room still stayed hot! We spoke to other guests that had to do the same.

Also, wifi didn’t work at all. Fridge didn’t work. Toilet had small leak on floor from inlet pipe. No security box in room. Staff were unable to move us to a room on the ‘quieter’ side of the hotel. Most staff spoke very little English.

Not really a 4* hotel, despite great first impression

My family stayed here in August and we spent a good time here. The location is very, very good. The staff is polite and always ready to help. The food in the restaurant was also good and delicious. 
The hotel is suitable for both - summer vacation as well as winter ski relax.
Next time in Pamporovo, we would visit it again.

Great location, fantastic view

Please note that a Bulgarian 4 star is a 1/2 in UK.  That being said this is a nice hotel .very clean ,warm and a cofy bed . Swimming pool was a nice big area little colder than I like but not something to complain about swim faster an you will warm up . Food in bulgara is always cold and it is no different for the buffet . I have a fussy eater so didn't eat here every night . What we did have from the buffet was good we went through to the restaurant were you have to pay for one night and they selection was good and it tasted spot on ,other nights we ate out around the town with no complaints . The bar on the top floor was not open much for our stay but if you get a good clear day it's worth a nip up for the view . Also had a massage in the spa highly recommended.

Ski trip

Grand Murgavets Hotel is one of the central hotels in the ski resort Pamporovo. It is a big hotel, whcih offer bed and breakfast yearly. You can go in the summer also, which is the perfect time for me in the Rhodope mountain. My pics are from 14th of December 2013.

Grand Hotel Murgavets

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