Name: Panorama
Address: Okolovrystno shose Street 1 2800 Sandanski,Okolovrystno shose Street, Sandanski, Sandanski, Sandanski, 2800, Bulgaria
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Garden

Terrace

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Family room

Cable TV

Minibar

Shower/Bathtub

Shower

Linens

Rooms

Ironing

Laundry

Luggage storage

Telephone

Services and amenities

Restaurant

Meals

Internet access

Internet

Car rental

Transfer

German

Russian

English

Languages Spoken

Billiards

Recreation

Free parking

Parking

Swimming pool

Spa tub

Beach/pool towels

Pool and beach

Fax and copy machine

Meeting and presentation facilities

Business

Fitness facilities

Sports

Massage

Sauna

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Panorama

Sandanski

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hotel is terrible! Hygiene is under all criticism. Dirty rooms. Dirty pool. Dirty restaurant and terrible food. The service is tragic. Wardrobes have no doors. There are no shower cabins or curtains in the bathrooms. There are cockroaches in the rooms. The whole hotel smells awful of cheap air fresheners. Whatever I say, it will be little! Don't be fooled into going to that hotel where overnight stays are not cheap, and the level is for 1 star! This place should be shut down until it is repaired, cleaned and put in order!

Terrible hotel!

The rooms are well cleaned, the pool is amazing (the water is perfect) and there is a beautiful atmosphere around the area! The Center is 10-15 min away from the hotel.
P.S. the indoor pool is for winter and the gym is being improved :)

Amazing!

What an Abysmal hotel.
Dirty, very noisy. Pool closed, indoor pool closed. Sauna closed. Restaurant closed!
"Human" (possibly) liquid marks runnning down the bedroom walls.
No one to complain to about the wedding celebration band at 02.30 am
We had booked up well in advance and were not told about all these closures.  Or we would have gone somewhere else 
We would never recommend this hotel. Ever.
No one wanted to know when we tried to complain on leaving after our 2 night stay.  Dr. Mike.

2nd Honeymoon ruined!!

The only bright side of this hotel was 2 receptionists who try to help as much as they can. Anything else is bad and please keep away from this hotel or at least read all the reviews for it. Hygiene is on very low level, specialy in the rooms that are not yet "renovated", and even the newly renovated room was in very bad condition, lot of dust and human hair in the room, also very bad smell spreads out of the toilet sink so the whole room smells like an canalisation pipe. All the spa fascilities have to be payed and are not included in the BB price. Food is also the worst i have ever eat, not only the limited choice but the quality and freshness of ingredients are awful. Personal at breakfast, specialy one young boy was very unpolite. İ am sure i have never go again there nor recommend it to anybody. Few times i have no water at all in the hotel and internet is also terrible needed to reconnect a lot of times per day on different locations.

Stay away from this hotel as far as possible

We were accommodated into a room with high level of mold and leaking spots on one of the walls. There was heavy smell of mold. We were offered a different room which was booked for the hotel staff. In front of all rooms (in the "balcony" area) it was extremely dirty and unpleasant even though due to the strong wind. No one was taking care of cleaning this up. Into the new room we were asked to enter via the balcony door as the proper one was not working. There was no toilet paper and we were asked to bring our towels from the former room. Hotel staff was very polite and pleasant. However, this does not really erased the unpleasant experience from the described above. Most probably, we will not come back.

Not the best experience

The hotel is placed on a good place with great panorama view. The personal is keeping the rooms clean and in good condition at all. There are enough parking places. The people on reception were very pleasant and helpful. Wireless internet covers also the rooms and the speed was good. Now bad things: the pool was clean but obviously not with mineral water - it was very cold and you should argue with the personal to put some mineral water inside - through a small 1" pipe. The restaurant quality was very bad - we were with a dinner included in the price - the dishes were disgusting and the deserts simetimes were few days old - also there is no menu available and you do not know what will eat and sometimes the waiters decides what to give you as desert - new one or few days old. I would not recommend that hotel to my friends (even to my enemies :-))

Good hotel - very bad restaurant

The view is great, but the hotel is not well-maintained. Dirty rooms and bathrooms. Slow service at the restaurant and the food wasn't as expected. The outside pool is OK at its best times. Not recommended.

Panorama

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