Name: Palazzo
Address: Sunny Beach Reosrt, Sunny Beach, Sunny Beach, Sunny Beach, 8230, Bulgaria
Rating: 7

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Security guard

General

Family room

Rooms

Accessibility features

Accessibility

Laundry

Hairdryer (on request)

Services and amenities

Common kitchen

Restaurant

Meals

Free Wi-Fi

Free internet

Internet

Shuttle

Airport transportation

Transfer

Free parking nearby

Parking

Swimming pool

Pool and beach

Children's playground

Kids

Pets allowed (under 5 kg)

Pets

Location

At the hotel

Bourgas Airport

Sand Fest Burgas

Park Veleka

Burgas Bridge

Park Slaveykov

Burgas Beach

Sea Gardens

The Sea Garden Beach

Historically Burgas Museum

Marine Station Burgas

Port of Burgas

Boris's garden

Lake Burgas

Chernomorets Arena

Port Varna

Roman Thermae

Varna Aquarium

Dormition of the Theotokos Cathedral

Varna Archaelogical Museum

Sea Garden

Retro Museum

Varna Zoo

Festa Dolphinarium

Monument of the Bulgarian-Soviet Friendship

Ticha Stadium

Palazzo

Sunny Beach

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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24-beds

25-beds

26-beds

27-beds

28-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Hotel was clean just came back with myself and my partner. Food was a bit repetitive, but no way could you say there wasn’t enough food, rooms cleaned every day and towels. Waitresses could have smiled . Good location to Sunny beach strip and Nessebar walking 20min walk each way or use the train sit and ride for 4 lev each person where ever you get on. Entertainment staff work there socks off

Great holiday

My new husband and I came to Palazzo hotel for our honeymoon...the hotel is beautiful and kept very clean,the staff are so helpful and kind we felt so welcome..there are so many shops and near and the beach.. and the entertainment staff were fantastic.wil definitely return again .

Mrs Sarah Harding

Hotel was clean and comfortable with great rooms and good food. Bar manager Sergey was absolutely amazing. And  his team ILya and Vladimir boys from Ukraine they were communicative and very nice, all of them were making very nice and tasty cocktails with fresh ingredients.xx also one lady I don’t remember her name, she was blonde receptionist, was very rude, did not allow the evening talk, what to talk about the music, really don’t like her, looks like she was jealous. Everything other was good, come back on September xx

Palazzo hotel

Very nice hotel with big rooms, nice food and very clean and tidy.Staff there was absolutely lovely! Big thank you for Sergey, Vladimir and Ilja for making our holidays very special. Definitely going to come back. Highly recommended.

Lovely time in Sunny Beach

The best holidays in my life, clean rooms, nice professional service, delicious food and drinks, great connection to Nessebar and Sunny Beach, sandy clean beach nearby. I spent a week there and will definitely come back again.

Best holiday in my life

Great location, really big , pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice,this must be because they have a new management there.
I was very skeptical if i should go there because of the bad reviews ,but i did speak to the staff there and they explain me why they received so many bad reviews,this was because the last management was not good as the new one now.
Im Happy that i gave this Hotel a chance and i not regret anything,this hotel surprised me positively,even the food and the cocktails are very good.
A praise to the new management and the Staff,keep up the good work.
I would definitely come back to this Hotel.

Very nice Hotel

The hotel is very clean, has big rooms, the food and the cocktails were delicious. I didn t expect to have such a nice vacation because of the last year s comments of the hotel but i couldn t refuse the offer i found. 😀  i don t regret it because the jurney totally worth it. The staff is really friendly and helpful. They even organized a small party for a group of polish guys in one of the days witch we joined for a while. So i would definetly recomend this hotel.

We had a great stay

Perfect place for families, couples or groups. Personal is very pozitiv and always help.  Excellent big apartments, facilities and staff, a peice of luxury. Fantastic prices. The reach choice of food and cocktails on the bar is very tasty. 
Perfect vacation!!! Highly recommend this hotel!!!

Perfect vacation!))) Recommended!

We stayed here as a family of 4 (2 adults and 2 children of 7 & 5) for 11 nights and have to say the hotel is absolutely spot on.

After reading some of the other reviews we were understandably a bit nervous however I can only think that people are expecting way too much for their money. 

We are English and in all honesty we were the minority but we are in Bulgaria, why should we expect the hotel to cater for just English!?

Guests - Yes, some other guests were quite rude, pushing in at dinner, however you soon become accustomed to it and this is probably more of a problem for us, being known to have a 'wait in line' culture.

Food - beautiful food, I must have tried everything on the menu and loved virtually all of it! The first batch of food is more tradition I would say so good for the non-fussy eaters but for the picky eaters, more 'generic' good gets served afterwards so something to cater for all.

Entertainment - the entertainment team were amazing, my kids absolutely loved it. Music from 10am got everyone in the holiday mood and there were games throughout the day. I loved playing water polo and even made friends with another family despite not being able to speak a word of the same language. A lovely Polish family who we wish we'd have kept in contact with. Kids dances every night with some nights having external acts. 

Don't let the negative reviews put you off. This hotel is great for the price. We would definitely go back.

Perfect for the money

Great value for money. Rooms are big, very clean with air-conditioning. Food is very delicious (not recommended for people on a diet :p). 10-15 Min walk to the beach. Amazing animators, very good place for families with kids but for adults too. Every night there was a different special event prepared , like local bands playing or magician's show. There's no  free WiFi but in my opinion it's not a big deal.

Only disadvantage, but a big one in my opinion is an atrocious amount of plastic being produced by giving out drinks in plastic cups. Please consider reusable plastic cups for a small deposit. It hurt my heart to see so much plastic not even being segregated afterwards. 

If it wasn't for the plastic I'd give this place 5 stars.

Palazzo

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