Name: Elena
Address: bul. "Bulgaria" 21, 5000 Veliko Tarnovo, Bulgaria, Veliko Tarnovo, Veliko Tarnovo, Veliko Tarnovo, 5000, Bulgaria
Rating: 8

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Heating

Newspapers

Ticket assistance

Express check-in/check-out

Terrace

Private check-in/check-out

Patio

General

Non-smoking rooms

Room service

Cable TV

Hairdryer

Locker

Shower/Bathtub

Rooms

Ironing

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Wake-up service

Telephone

Services and amenities

Diet menu (on request)

Breakfast

Breakfast in the room

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

Car rental

Transfer

Russian

English

Turkish

Languages Spoken

Tour assistance

Tourist services

Billiards

Recreation

Parking

Free parking nearby

Free Parking on Premises

Fax and copy machine

Business

Cycling

Sports

Solarium

Massage

Beauty and wellness

Kids' TV Networks

Kids

Pets allowed

Pets

Location

At the hotel

Gorna Oryahovitsa

Elena

Veliko Tarnovo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is the 3rd time we have stayed here, Staff remembered us from our last visit which was some 2 years ago! Receptionist came up and made up the sofa bed. Good night sleep once again here! Shower room is large in size and the temperature of the shower can get very hot! Would stay again on the next visit

Great stay Once again

Staff were amazing,the food was very good,.the rooms are comfortable and have wifi,english tv etc.
they could not do any more to make me and my wife at home if they tried. I cannot praise them enough. 
i will be staying there again. The breakfast was plentifull and very fresh served with juice and coffee, a simple request got you more at no extra charge if you wanted. i drink a lot off coffee and juice :)

value for the money

I'm somewhat reluctant to give this hotel a poor review because the reception staff was so accommodating.  Unfortunately, the hotel doesn't deserve a good review.  Here's why: (1) Even though the reception staff are friendly and helpful, they're never at the reception - you have to ring the bell.  And they don't speak English; (2) It's in a boring area, 25-30 minutes walk to the old town; (3) Since it's only a few meters from a very busy boulevard, it's very noisy.  And just at the side of the hotel is a wide pedestrian walkway that is always busy and noisy; (4) There is quite a lot of floor space but the wardrobe is small with only 3 hangers;(5) The shower stall doesn't have sliding doors but a sort of half glass wall so water easy splashes onto the bathroom floor while you're showering.  And the water drains so slowly that it accumulates in the shower stall almost as soon as you turn on the shower; (6) You get one small bottle of bath gel - that's it; (7) There're no coffee/tea making facilities, no safe, no mini bar (so no fridge); (8) Smoking and non-smoking rooms are on the same floor! (9) The bedroom is very plain and the walls are bare; (10) At night, light easily filters through and around the small curtains. (11) You can smell the restaurant food in your bedroom. There's a door at the entrance to each floor which they keep opened although I try to shut it a few times.  When I told the reception (she had someone who works in the restaurant interpret for me) that I was leaving early the next day, she was very kind to offer me an early breakfast or to pack sandwiches, etc.  She's absolutely wonderful.  By the way, breakfast is a platter of cheeses, vegetables, toast, jam and cold cuts.  Be warned for those of you who have  kids - there're three free x-rated channels on TV.  CNN is the only English news channel available.  The free wifi is reasonably fast and reliable.  Stay here if you don't have a choice but have ear plugs handy (I did).

Avoidable

I stayed for a second time this year at this hotel in Veliko Tarnovo. The room was spacious and clean. The breakfast, which  is included in the price, is served individually. It is big enough for a person, however, the only thing one can choose is the type of the hot drink - everything else is the same every day. What I liked is the personal approach by the staff - I had a small problem with my car and asked for assistance at the reception. They not only responded immediately by calling a trusted service but one of the staff members jumped into his car and let me driving behind him on the way to the service, which I could hardly find alone. 
Overall evaluation: very good value for money + personal approach that exceeded my expectations for a hotel of this type.

Hospitality and very good value for money

Very nice, clean and calm family hotel - big and comfortable rooms, new furniture and renovation baths. Ever smiling and friendly staff. Free parking. Good food - including brick-oven pizza and Bulgarian traditional dishes. We had small problem with the reservation because we have booked a studio but instead we were accommodated in double room. Finally the room was really nice so the replacement was quite OK. The location is not in the city center but the town is small and you have 10-15 minutes walking to the old town or you can call a taxi - the price is at about 2 euro.

Elena

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