Name: Balneocomplex Kamena
Address: 4 Edelweiss tr., Chepino, 4600 Velingrad, Bulgaria, Velingrad, Velingrad, Velingrad, 4600, Bulgaria
Rating: 6

Elevator/lift

Smoke-free property

Heating

Garden

Terrace

All Spaces Non-Smoking (public and private)

Upper floors accessible by elevator

General

Non-smoking rooms

Fridge

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Bathrobe

Linens

Rooms

Ironing

Laundry

Safe-deposit box

Wake-up service

Services and amenities

Diet menu (on request)

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Russian

English

Languages Spoken

Billiards

Hiking

Ping-Pong

Recreation

Parking

Swimming pool

Spa tub

Beach facilities

Beach/pool towels

Pool and beach

Event facilities

Fax and copy machine

Business

Fitness facilities

Sports

Massage

Steam room

Beauty services

Sauna

Beauty and wellness

Playroom

Children's playground

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Balneocomplex Kamena

Velingrad

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Very good and clean place with extremely nice people. Everyone was super friendly. The garden is huge and well maintained. The two pools are with very clean water and the food in the restaurant is good.

Very good and clean place with extremely nice people

There was mold in the room, TV didn’t worked, the hairdryer didn’t worked, it is old place that got upgraded a little bit! The personal was kind, the food was ok, the breakfast was rich. They got pool and spa included in the price which compasate a little bit!

It’s not worth the price

I've been visiting this place since I was 2 years old...and now I'm 22.
Every single summer! This place and the town is so lovely and perfect for every occasion.
The swimming pools are big - one hot and one cold 
The have gaming hall, tennis courts, mini golf and basketball!

Amazing Place

The Hotel Kamena is located in a park and the real mineral water makes it like unpolished diamond. The swimming pool is not with big one, but it's quite enough.
The building is very friendly for families with children. The areas are open and there is enough space to spend time on almost each floor. The Spa Center is good. I'm happy with the massage that I had. The stuff is friendly. The food is okay, not the best, but everything what we need.

The best for this price

Here again, this time things look quite better-rooms have been redecorated, there's new  furniture and it's definitely really cleaner than my last stay. Good job! Also food is just as delicious as before 😂

Much better

Hotel Kamena is a favorite vacation spot for my family. The combination of comfortable rooms, nice food, a lovely outdoor and indoor mineral water pool, spa treatments, fresh air and good service all satisfy us all. We've been staying for 10 days. Sometimes we stay there for the weekend.

Velingrad - Hotel Kamena

Velingrad is one of thw most beautiful city, famous with mineral water but just be careful where u will stay. Kamena is very very old and unfortunately dirty hotel. It was really cold in the room and smell so bad. U can not find anything in bathroom and some water come out of the toilet. Holes in the walls, broken electricity... I order chicken for lunch and it wasn't cooked at all. Im sad to say but don't stay in this place. 

Old and dirty

So my family and I decided to have a long weekend in Velingrad as they were here in the summer and really liked it. Well, this was our biggest mistake. It was literally cold almost all the time as the heating was never turned on in the halls from the 3rd floor and above( we were on the 6th) and in the rooms it was occasionally turned on from time to time- but most of the night it was turned off while the temperature outside was about 0 degrees!   While I was in the sauna someone must have made a mistake and took my robe. I informed the pool savior and he sent me to the reception. On the spa reception made me go to the main reception( on the 1st floor) to inform them myself. And so I have been wondering the cold halls by myself wrapped in a tiny wet towel informing people about something they could have solve with a simple phone call! But that was not the worst part... as a cleaner came she accused me of stealing robes and trying to make her pay for them (?!). The same day we discovered there is no tap for the bath tube and the exact same hygienist didn't believe there is none in the room and came to check before giving us one...
The previous day the hotel was full and at 8 o'clock when we went down to have dinner the waitress told us there were no available places as there were 3 people sitting on a table for 8 or 10 and there were no smaller places to have a sit.
The only good thing about our stay was that the breakfast was rich and delicious.
The rooms were cleaned once for a 4 day stay and our towels were never changed.
I highly doubt I would ever come here again! Although the spa zone was Quite good! 

No...please don't

For the first time in Bulgaria, I received so good quality and services at such low prices. The hotel is and old building but kept in a very good condition. We stood in an apartment with two separate rooms and what is more- two toilettes! Very clean and cosy. Restaurant- good prices again; good portions and interesting dishes- as an example- fried yoghurt, which sounds strange but is actually a great starter. Good outdoor pool, situated on the third floor.

Unexpectedly good place for such prices!

I was there with my wife. We booked a bedroom suite apartment. There wasn't adequate blankets for the bed - only two single-person blankets... and we were recent-married. There wasn't shampoo in the bath, only two tiny soaps. The heating was turned off in the night, while outside was about zero degrees celsium. 
The service is awful. We asked for a bigger blanked, did not get one. 
We were past of a very big company - more than 30 families. Our company had to take dinner in the night bar, to not mix with the other guests. And there were only TWO waitresses... for about 100 people!? We had a pre-ordered dinner. They served the meals quick and have almost forgotten us. I've tried four times to ask the menu and to order an extra meal ... and failed. One of the waitresses couldn't find the single bill of fare she had taken in the bar and short time after that she... has taken her clothes and went away from the bar. Another one told me that "This is a night bar, not a restaurant. You can not order extra meal!" And I had to go to my room and to take some chips as beer-appetizer!
The maintenance was so poor, that there was an brocken window in the restaurant and only one letter from the hotel's name on the roof was lit up.

Balneocomplex Kamena

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