Name: Spa Hotel Holiday
Address: 2 Vasil Levski Blvd., Chepino, 4600 Velingrad, Bulgaria, Velingrad, Velingrad, Velingrad, 4600, Bulgaria
Rating: 5

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Ticket assistance

Gift shop

Garden

Terrace

Private check-in/check-out

General

Bridal suite

Room service

Family room

Cable TV

Minibar

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Bathrobe

Linens

Toiletries

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Dry-cleaning

Shoe shine

Luggage storage

Wake-up service

Telephone

Services and amenities

Diet menu (on request)

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Tour assistance

Tourist services

Karaoke

Hiking

Sun Deck

Recreation

Free parking

Parking

Swimming pool

Spa tub

Beach/pool towels

Pool and beach

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Cycling

Sports

Massage

Steam room

Sauna

Beauty and wellness

Children's playground

Family/Kid Friendly

Kids

Skiing

Winter sports

Pets Not Allowed

Pets

Location

At the resort

Room amenities

Spa Hotel Holiday

Velingrad

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I went in the middle of November. I was staying in a suit. The rooms of the suit were big, worm and clean. The bathroom was clean, but is was very dark. The lights were not enough. The bedroom was looking very good, but the matters was horrible. It was old and when you lay on it you are feeling the springs. The pillows were also horrible, old and flat. The breakfast was very average and definitely not for a 4 star hotel. There are only few things on the table and most of the time the staff is in the kitchen, talking to each other, and checking if there is something missing.

Good, but not 4 stars

We have been here two times because we celebrated New year and we won as a prize a weekend stay and that's why we came back.
General impressions: Big aery rooms, comfortable bed, nice facilities, huge bathroom. Spa is small, inner pool was dirty and gets too crowded. Other stuff like sauna, jacuzzi are not enough for the hotel capacity. Food was also quite dissapointing.

Not petfect

This is not a 4 star hotel by any stretch of the imagination. Not sure how this place got its stars, but there are plenty of preposterous 4 and 5 star hotels in the redneck capital of Bulgaria, so nothing unusual. I really struggle to see why it is advertised as a SPA hotel either (everybody else is doing it, so why can't we, perhaps). Stayed for an overnight whilst on business. Basic room, cheap furnished. Has an outside pool the size of a bathtub. I cannot recommend, sorry.

4 star? Really?

Generally the rooms are OK. However the spa centre is extremely small for this hotel, there's only one small indoor pool and one outdoor that is not working in the winter. The   pool was quite smelly, there was black spots of mold everywhere and the smell of mold was terrible. The relax rooms was cold and again the terrible smell of mold. After that we decided to try the steam bath and again the same terrible smell of mold.After that  we had no power to try the sauna...In the restaurant I've ordered medium-rear ram-steak however the waitress provided tough overcooked chopped beef served with re-heated potatoes.I've explained that this is not acceptable and this is not edible but I've got no apology or refund.

The breakfast was even worse, at 9 O'clock there was two pieces of bread and several tomatoes. There were no plates or forks, nothing. I had to ask several times for forks, plates and so on just to take a toast. Well, they say that the breakfast is till 10 am, however at 9 everything of the buffet was devastated and noting was refilled.

Terrible spa, restaurant and breakfast

The rooms were nice but everything else was not. The spa is pretty poor, the pool is small and dirty, the food at the restaurant was awful and it is located in a gipsy area. Definitely not worth the 4 star!