Name: Natural Inn
Address: 48EOZ Corner of Street 154 & Street 172,, Phnom Penh, Phnom Penh, Phnom Penh, 12206, Cambodia
Rating: 5

Air conditioning

24-hour reception

Television in lobby

General

Room service

Family room

Rooms

Laundry

Luggage storage

Services and amenities

Meals

Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Location

At the hotel

Phnom Penh International Airport

Natural Inn

Phnom Penh

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The cheap price is the only good point for Naturel Inn. The Owner is sure not friendly and is shameless to try to get more money from you. He sold us wrong bus tickets and then refused to give us back the money. He was doing like he was calling back the bus agencies to fix the problem but we understood that he was calling his friend and speaking in khmer to make us believe that he had found another bus for us. But no, he send us away just to make sure we will stop talking about this problem. Moreover, on all our stay we did not get any water in toilets. 

The worst GH after 6 month trip

After a full day of travel from Hanoi we were looking for a cheap private room in Phnom Penh to spend the night before moving onto Siem reap. We chose natural house as they were the cheapest on HostelWorld. We didn't expect much and either should you.
We made our way down an alley off the main street and checked in at about 830pm. The owner and his mates were sitting around drinking, which was no worries at the time. Our room was of expected quality - very poor, but would do for the night. We put our luggage down and went for dinner at about 9pm. We arrived back at the hostel at about 1030pm to the place being fully locked up. Sliding gates across the shopfront padlocked and only the remaining beer cans left in site. After yelling and knocking to no prevail, then looking up the number and it being disconnected, we decided to go have a drink on the main road and give it time. Between around 1030 and 12am we went back multiple times to find the place still completely locked. Perhaps the owner had gone for more beer? Food? Passed out? There was no note, no bell, and our key did not fit the locks. 
At this point we decided to go book another room, and hopefully get our money back in the morning. We found another room on the main street for half the price and checked in, they kindly let us do this with out passports, accepting payment up front. After this at about 1am we went back to check one more time, to hopefully collect ALL of our belongings and move them to our new room, as we had nothing but our wallets. 
This time the owner was there, the place still locked up, but him asleep on a little bed in the foyer. We woke him and got let in. After being let in we said we were just collecting our bags and leaving in a few minutes, to which he replied "no" and locked us back in. We then collected our belongings and attempted to leave. At this point he began demanding payment. We tried to explain that we had not been able to enter the hostel for the last few hours and have already paid for another room as it is now 1am.. To this we were told to not "start trouble" because he "knows everyone around here". Being in Cambodia we knew we had no leg to stand on, so we reluctantly payed for the room we had been locked out of and were now not staying in.
Besides what had happened to us, there are numerous reasons why I would not recommend this hostel. 
Us being locked out meant everyone else was locked in - the gates are big iron sliders that go across the shopfront padlocked shut, with the only other door and all windows being barred up until the 3rd floor - I don't know what would happen in case of emergency evacuation. 
The hostel is down a pretty dodgy alley way off the main road. On the main road are literally 10 more hostel and guest houses which are not listed on HostelWorld and all seemed to be a lot cheaper. Admitently the second room we got wasn't any better, but was half the price. 
This is only our experience and my recommendations. I do see a lot of other half decent reviews for the place. So take it as you like. 

Terrible experience - read on

Although the room was adequate (spacious but windowless so a bit dismal), the guesthouse owner spent every evening we were there drinking to excess in the lobby with his friends. He constantly harassed us to buy tours or bus tickets from him, and I never felt comfortable walking through the lobby. One night while we were waiting for the door to open, he snuck behind me and tickled me ... what the hell? If I hadn't have been staying with my husband, I wouldn't have stayed more then a single night. Female travelers - stay away! There are more than enough alternatives in the area.

Not for solo female travelers 

But not terrible either. The room was really, really, really huge. But that made it feel kinda empty. I am sure you can find better value for money in Phnom Penh and the owner was a bit overenthusiastic trying to get us a bus to here or a tuktuk to there. (We had a private room with air con)

Not great

Clean large rooms.  Good air conditioning.  Wifi in the room.  Many restaurants nearby.   Very short walk to the market and Palace.  Clean sheets to start your stay. It is located on a small street between 13 and 19, right of 172 Street.

Natural Inn

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