Name: The Mou Hotel
Address: House No. 41, Street 125, Phnom Penh, Phnom Penh, Phnom Penh, 12253, Cambodia
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Security guard

Ticket assistance

Television in lobby

General

Room service

Fridge

Family room

Cable TV

Shower/Bathtub

Shower

Slippers

Toiletries

Rooms

Ironing

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Wake-up service

Telephone

Services and amenities

Breakfast

Restaurant

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Car rental

Airport transportation

Transfer services

Transfer

English

French

Multi-language staff

Chinese

Languages Spoken

Tour assistance

Tourist services

Bike rental

Recreation

Parking

Beach/pool towels

Pool and beach

Business center

Business

First Aid Kit

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Phnom Penh International Airport

The Mou Hotel

Phnom Penh

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

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4-beds

40-beds

5-beds

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7-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The room is very clean and nice… a big space, and a great experience! Hotel is very close to the supermarket and convenience stores, bus stations etc. employees are kindness and respect of the service. The best experience I ever had of the hotel in Phnom Penh Cambodia…

Kindness

The rooms are comfortable. What I want in a hotel is a comfortable bed, clean, good shower, and cold A/C. The Mou delivered on all items. The bonus is they have a wonderful staff from the front desk, security, and the cleaning gals. I have to mention one staff member by name, Mr. Piseth from the front desk who is very helpful with directions, where to eat, and is the go to problem solver. 

I had a problem with the first room and with in minutes he moved me to another with no fuss. I will defiantly stay here again when in Phnom Penh.

What a nice little hotel

We found this place in an excellent part of the city which wasn’t touristy. The room was pretty basic but spacious. The staff were very helpful. Thank you. We were able to leave our bags there for the day and get drinks from fridge and pay later. Life saving after a big night out!!

No frills but good location and friendly helpful staff. They let us leave our bags at reception for the day.

Friendly staff very clean hotel very reasonable room rate no frills but well looked after in a good location easy distance to attractions toul sleng trips can be booked for killing fields and tours bike hire available if brave enough to cycle in Phnom Penh but away from the bustle of riverside Asian food good European food basic but Eatable

Excellent value for money

I not only got harassed EVERYDAY at about 5am from someone at the front desk calling from day 1 (and I stayed no less than 10 days at this hotel) asking if I was going to check out, to being screamed at because I offered my debit card to be charged but because one of the staffs was disturbingly slow- he basically held my card hostage and told me to pay in cash (Help this make sense when you have my debit card). I literally saw a kitchen staff on the first floor empty a bottle of minute maid 'orange juice' into a cup, cover the cup and took it up to a guest. So they buy juices for 2 riehl I suppose, charge guests, three or four dollars and keep the change. Let's not get started on the noodle soup I ordered that ended up being ramen noodles (like I can tell the difference between ramen and plain ol' noodles') and they charged about $5.00 for it. Please this hot mess of a place doesn't deserve your money nor time. Absolute disgusting from the owner to the floors in the bathroom.

The worst thing that sums up the city Phnom penh

This is a good mid range budget hotel that you are looking for once your planing to see phnom penh, cambodia, 

location: It was located to center of the city close to every main part of phnom penh.

Room : The room was really good but the door case broken out, Air-conditioning working well, room floor clean.

Staff: People in the hotel some of them are so good to talk to, but I think few of them was impolitely, especially the maid I was met on the first day. 

Yeah totally fine hotel, I realized my booking with Welcome drink serve but it was not.

I love to give more then three star to hotel

Not a fancy hotel but quite proper. Big room with twin bedding which each of it on queen size bed. So yes, it can occupy up to 4 adults. The bedding was hard, so be used by that. There room was clean, the air con works, the hot water running well, there's also fridge and water boiler. TV works well with several channels. Location is 15 minutes walk from Central Market, and around 1-2 USD with TukTuk to everywhere. It also near the Central Bus Operator which cheaper if you wanna made a journey to Siem Reap, VN, or Bangkok by direct booking. But this hotel needs to improve their elevator, which something scary for me to be honest. The view from top floor of this hotel was amazing. Overall, the price I paid was decent to what I got.

Decent hotel compared to what I pay

Don’t believe pictures. It’s worse in 10 times in reality.

Super dirty bed cause it’s a hotel for sex.

Cockroaches. Rooms smelly with smoke. Weak internet. Elevator not working. All space smell awful. Towels so old that you can’t use them.

Never stay here!

I just returned from 10 days at this nightmare of a hotel. It is infested with cockroaches, mold and the ceiling had fist sized holes in it. The pictures on their website are old and this hotel is definitely not “brand new.”The elevator and air conditioning only worked half of the time. We had 6 rooms and they were all saturated with cigarette smoke. The staff is terrified of the owner. She is an old woman who apparently hates customers. We were treated so poorly that I am still in disbelief. She overcharged us on our final night and completely ignored and interrupted me when I attempted to speak with her. We spent over $2k at this hotel over 10 days and you would have never known it with the way we were treated.  There are hundreds of places to stay in Phnom Penh, do yourself a favor and stay anywhere but here.

Do not stay here

My friends and I decided to choose this hotel because this place is near by  the market and the bus station. This hotel is a good place and friendly staffs. I booked a tuk tuk from this hotel for a half day trip and the price was really good. So if you have questions about trips in Phnom Penh, I suggest you contact the receptionist directly. The room is quite big and very clean. The highlight of The Mou is the rooftop bar, although not very large but the price of food and drinks is reasonable. Just one for this hotel must change in TOWELS, yes a towels in room, because they were very old and very very rough. However, totally for this Hotel is worth a price. 

The Mou Hotel

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