Name: 西哈努克港维塞塔纳精品酒店(Visethana Boutique Sihanouk Ville)
Address: 西哈努克城Street Nº 818, 柬埔寨, Sihanoukville, Sihanoukville, Sihanoukville, 1800, Cambodia
Rating: 7

Air conditioning

24-hour reception

Garden

General

Room service

Rooms

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Restaurant

Meals

Wi-Fi

Internet

Car rental

Transfer

Tour assistance

Tourist services

Bike rental

Recreation

Swimming pool

Outdoor pool

Pool and beach

Location

At the boutique hotel

Room amenities

Sihanouk International Airport

西哈努克港维塞塔纳精品酒店(Visethana Boutique Sihanouk Ville)

Sihanoukville

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I like the Visethana Boutique and I think in time it will be a great place to stay.  Since it has only been open a few months there are some "teething" problems that can easily be ironed out and fixed.  I would have given this place 3.5 stars if Trip Advisor allowed this and I will explain why below:

Pros:
- The bungalows are spacious and have some good little details
- The kitchen is a sink, bench and large fridge that are helpful if you want to keep your own snacks around
- Most of the staff are friendly, helpful and go out of their way to help you.  The female Manager is just brilliant...she is an absolute gem and I hope the owners read this she was always a joy to talk to
- The beds were comfortable 
- The pool was amazing and the area around the pool is great...very relaxing...so much so, that you can actually hang out by the pool instead of going to the beach because it is so nice
- The internet speeds are great and there was never any issues with dropouts or anything other than if the power went off on the street, but power outages never lasted long
- The staff were helpful in arranging water, laundry and scooters without any issues

Cons:
- The staff had to be reminded to clean the room which you should not have to do because we paid for cleaning.  We had to do this every day or the room was not cleaned.  It was a little annoying to have to do this all the time.  I think that the cleaning staff just need a checklist of what to do and also given a list of what rooms are occupied so that they know which rooms to clean each day.
- In addition to having to ask to clean, when the room was cleaned it was not cleaned properly.  The shower screen was never wiped down with cleaner so there was a lot of soap scum build up and this place is only a few months old so it should not have this. The shower also had mildew in the corners which could easily be cleaned off with some bleach...again this place is only a few months old so this issue is an easy fix by making sure the staff clean properly. 
- The toilet broke twice and also the shower drain clogged easily and would not drain sometimes.  This was always promptly fixed by staff each time so it was not a major concern
- We did not think the linens had been changed when we first arrived
- The breakfast could have more of a variety with pancakes or something as eggs can get tiring sometimes.

Other people have commented about this place being out of town but we liked that it was in a quieter area of Sihanoukville.  With a scooter it is easy to get around.  Or a tuk tuk which the staff are happy to arrange quickly for you.  There is a great cafe right around the corner as well which we ate our breakfast at often as it was a change from eating here.

I hope that the cleaning issues are fixed as I do think this place could be really great if this is sorted out.  I also think that the owners are lucky to have such great staff members, particularly the Manager, as they were so lovely to us and deserve the recognition.

Will Get Better With Time Hopefully

Although a little far out from town we spent a great 9 nights here. Tuk Tuk ride between 5-7 US to centre of town, we did walk in a couple of times. About an hour walk. Would be good to provide free shuttle to town. Staff very helpful during our stay although some had very limited English however would always try and get someone who could help. Sunshine, the young girl Manager was so lovely and we always had a fun conversation. Breakfast included but very limited! Would be great if they has some fresh fruit available also. Rooms were cleaned regularly but not always linen changed. Free water bottles are provided and mini bar was reasonable. 

Great pool to relax and cool off in after a day's sightseeing!

Arrive late and the reception is off duty but got a staff who don't speak English was very nice and helpful to help us get a room to stay.  Although the room is big but sadly there isn't hot water to bath and there is stain on the toilet bowl.
All the disposable items are available for people who didn't bring their toiletries but was not given disposable slippers.
The wifi is weak too.
About 15 minutes to get to the town.

A good and nice 3star hotel 

Hotel itself is nice, however far away from everything. The breakfast is limited and they don't actually have the majority of the items. While checking out, the cleaner found a couple marks on one of the towels we had used. They tried to make us pay for the $15 towel, even though we insisted it would come out with a simple wash. They then made my girlfriend go to the back of the hotel and WASH THE TOWEL HERSELF if we didn't want to pay $15. Isn't this what we may for? Room service? Fresh towels? Completely ridiculous. The marks, of course, came out. 

The rooms (bungalows) are exceptionally clean, modern, and provide hot water, TV, mini fridge with cold beverages at $1 each, etc. The rooms are very beautiful and by far the best component of this hotel. The pool is also great. There are 4 or so cabanas with drawn curtains and chairs that are great for enjoying a day in the sun. Some not so great aspects of this hotel: it is very far (about an hours walk) from any sort of night life, beach, or western foods however there are a couple restaurants on the main road a couple minutes walk that are local and very cheap. One turning left on the main road, a Chinese restaurant directly facing the hotel' street, and two cafes if you turn right on the main road. The breakfast provided is good if including in your fee's, but I would not suggest paying for it. They had only two items on the menu out of a list of about 10. I stayed here 4 nights and they didn't clean the room or provide fresh towels once. They also do not provide toilet paper. Upon arrival I asked and they gave me a couple tissues. So be sure to buy some before coming here. One last thing is that my bungalow (#14) had rats or something living in the roof and made A LOT of noise throughout the night. Very creepy. 

Overall, I suggest this hotel to those who want to relax by the pool, snuggle in bed and watch TV, and don't mind eating the same food every day. A tuk tuk is $5 into the main city or the beach. 

西哈努克港维塞塔纳精品酒店(Visethana Boutique Sihanouk Ville)

Main amenities of the hotel

Location

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Location

Description of the hotel

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General

Rooms

Services and amenities

Meals

Internet

Transfer

Tourist services

Recreation

Pool and beach

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