Name: Auberge de la Vallée
Address: 1810 vallee Lourdes, Beresford, Beresford, Beresford, E2A 4R9, Canada
Rating: 8

Shopping on site

Air conditioning

Smoke-free property

Heating

Newspapers

Gift shop

Garden

Television in lobby

Terrace

All Spaces Non-Smoking (public and private)

Reception desk

General

Non-smoking rooms

Room service

Fridge

Family room

Shower/Bathtub

Mosquito net

Rooms

Laundry

Telephone

Services and amenities

Breakfast

Common kitchen

Restaurant

Vending machine

Meals

Free Wi-Fi

Internet

English

French

Languages Spoken

Bike rental

Hiking

Recreation

Parking

Swimming pool

Spa tub

Heated swimming pool

Pool and beach

Cycling

Sports

Massage

Beauty services

Sauna

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hostel

Bathurst Airport

Bonaventure Airport

Auberge de la Vallée

Beresford

We stayed here over the weekend. Thankfully only for one night, I personally don't think I could have stayed any longer. 

I'm only rating this a 2 * and that's Soley on the fact that this place has huge potential, however is definitely not living up to it. 

First off, when it's this time year and your rolling your luggage to your room, down what I guess what is to be considered to be a 'path' to the cottage, is less than desirable...wet and dirty which you then bring into your cottage and track ALL over the room BC there are no floor mats at either door in the cottage. Paths and walk ways should be noticeable, safe and clean. 
Then when we opened the door, the entire hall smelt like sewage 😬. The cottages have sooo much potential. Huge rooms, nice bath, little kitchenette. Furniture old and outdated, actually wouldn't surprise me if someone were to get a splinter from the armrest of a chairs in the sitting area...🙄 The leather sofa....swallows you....not comfortable for sitting on what so ever, your pretty much on the floor and it being a sofa bed, I could only imagine what that would have felt like to sleep on. Two double beds in the room, none of which were soft and comfortable. Never slept very well at all. The dining table only had 3 matches chairs, fourth chair was just a random chair. 
The pool area....whoa....old....out dated not well taken care of. Hot tub was closed and emptied. I've been here in the past to just use the pool and spa services and in the last 8 years or so, this so called spa has seen better days. 
Front desk service....lacking. being in customer service and wanting the spa vibes....you won't find that here, unfortunately. Lady at desk, is cold and not very approachable. The gentalman who also works the front desk and could very well be the owner was very rude with another guest who's parents asked if they could just go into the the pool room and watch their grand children swim, and were told NO. We don't allow that here....🤔 Then only to see these older grandparents standing OUTSIDE the pool room window  watching their grand children swim BC they were not allowed inside to enjoy the company of there family. 
Breakfast....very basic...coffee, tea, bagels, muffins, cereal kinda deal. If your one for a big hearty breakfast. Not going to suit your needs. I will say that the coffee was very good! The lids for the coffee cups did not fit (only one size cup and lid) we watched four different rooms try and put the lids on these cups and none of us was successful 🤦🏻‍♀️
If your going to book here thinking your going to get the spa vibes, and great quality service, sadly you will not. Like I said, this place can be beautiful, and has a lot going for it, bit is very much lacking on the details


Sad and frumpy 

Third time to la Vallee and very disappointed to say it is really run down currently. The last time I was there was 6-7 years ago. Sewer smell in the hallway by the cottages. Needs a lot of updates like paint, flooring and in desperate need of TLC. The upside was the spa treatments. I’ll try somewhere else next time.

Disappointed

We stayed here during March Break, March 5, 2020 and it was terrible.  We booked a month prior to arriving, stating 2 kids would be with us.  When we arrived we were told to keep the kids quiet till after 5pm and during the day between 8am and 5pm.  It was March break, it was our get away.  How do you keep two well behaved boys under 8 completely quiet while playing in a pool?  We tried and kept trying to get them to understand we were told to be quiet but that is unrealistic.  Unrealistic to allow someone to book at room at $150/night plus $100 deposit is also taken from your cc in case of damage.  (which i don't get as they have your cc on file).  
So the hotels expectation, when you book with kids, is for them to stay in a VERY small room for the duration of their stay and to be silent.  We booked for the pool and area.  
PLUS if you do not speak French, do not stay here.  The evening receptionist only spoke French and we only speak English, not sure why they don't have bilingual people working.  And there was a man there, maybe the manager who only spoke French.  So there was lack of communication.  

I would not recommend this place to my friends or family.  Its an establishment that likes your money if you want to just stay in the room the whole time.  Oh and the TV has limited channels.  So just stare at the walls I guess at $150/night.  
No thank you.

EXTREMELY DISAPPOINTED in the service here.  

No Kids Allowed

We had booked a chalet for one night in August to have a little more space. The chalet is directly attached to the main building, and not a free-standing chalet. The chalet is spacious, the furniture is a little older but okay. The breakfast is equivalent to a 3-star hotel. So far so good...but it's absolutely impossible to keep the noise level in chalet number 4 as it's right next to the ventilation plant.

Avoid chalet number 4

I was coming back from vacation a one-night stop on the way home. Very nice surprise, big room, we were three adults and three children. A good lunch the next day, everything was just perfect, we would have liked to stay there longer. The staff were welcoming and kind:) thank you

A stop on the road

We rented a cabin for one night on our way from Halifax to Quebec.  Best decision! Heated indoor pool, hot tub, sauna, amazing breakfast, all tucked into a cozy lodge in the woods - and not far from the highway! Great spot to bring your family, wish we could have stayed longer. You could absolutely plan to stay here a few nights and do some relaxing.

Sweet little lodge

Based on their website, I was honestly expecting more.  The hotel may have been great in its day, but it is very tired and in need of updating.  The pool and hot tub are in a nice setting, but are a bit run down.  On the plus side, the service was great, and the staff were friendly.  A cooked breakfast was included.

Mediocre 

A natural chalet style oasis, that's surprising in the city.
It proved to be an amazing though short winter weekend getaway.
The location is close to everything that Bathurst has to offer, yet serenely nestled in a wooded setting that you’d only expect to find in a remote location (deer were seen in the back yard during our visit).
We stayed in chalet#1, this suite had two double beds in a single open concept area bordered by a kitchen area, a living area (w/ large LCD Tv) & separate small dining nook area (small table w four chairs) surrounded by windows with access directly outside. It worked very well for us & two children. If it's available will definitely consider it as a base for any extended stays for personal or business visits in the region.
The rustic lodge style construction features vaulted/cathedral type ceiling, most finishes in natural pine, ceramic tile floors with infloor heat.
The breakfast was very good, self serve though, but more than basic continental.
We felt the setting, pace, & amenities (pool & spa) made it an ideal tranquil break.
The staff are personable, attentive & take pride in this property, it shows.
Overall its was a very pleasant break, & most importantly it was a unique departure from the status quo (cookie cutter) chain variety of accommodations.
Unfortunately we didn’t have an opportunity to schedule in any of their well recommended spa services.
We didn’t see any other room categories.
 

A unique break away from the usual accommodations, yet central.

My girlfriend and I planned on staying here for an evening away on a road trip from Halifax, NS. We ran into an issue and needed to stay a second evening. They were more than accommodating and helped us out the best they could. Nicole was at the front desk each time we passed by with a smiling face and asking how our stay was. A week leading up to our stay , we were able to keep in touch with Nicole with any questions and without hesitation she answered them all! Our room was beautiful and very clean! The hotel was cozy, clean and well decorated. It has full spa treatments, a pool, hot tub and sauna. All staff were friendly and welcoming. We could not be any happier with our stay! Thank you :)

Amazing stay

Stayed one evening on our way to PEI. Room is OK - nothing extraordinary, but the worst part is the breakfast included - self serve, all you have are tiny (not regular plate size) plates to put your overcooked scrambles eggs, sausage, and toast on. No home made jams, breads or anything that would make this a true good breakfast. I don't know if there is an option for no breakfast included, but if so, that is definitely the best option!

Auberge de la Vallée

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